JustCall vs Userpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 41) and fewer integrations (15 vs 25). Starting price: JustCall at $29/mo vs Userpilot at $89/mo. JustCall has 99 unique features while Userpilot has 40 unique features, with 1 features in common.
| JustCall | Userpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 41 |
| AI-Powered Features | 30 | 2 |
| Starting Price | $29/mo | $89/mo |
| Pricing Tiers | 13 | 4 |
| Integrations | 15 | 25 |
| Shared Features | 1 | |
| Shared Integrations | 9 | |
| Data Quality | 95% | 71% |
Feature Comparison by Category
AI (25 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
Admin & Management (6 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 8)
| Feature | JustCall | Userpilot |
|---|---|---|
| Analytics Dashboard | ||
| Automated Insights | ||
| Behavior Analytics | ||
| Cohort Analysis | ||
| Custom Reports | ||
| Funnel Analysis | ||
| Moment Analysis | ||
| Product Analytics | ||
| Retention Reports | ||
| Sentiment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| SMS Bots |
Collaboration (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| Comments & Annotations | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| Feature Announcements | ||
| Scheduled Messages |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Call Recording |
Content (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| Image Annotations | ||
| Video Guides |
Customization (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Custom CSS Styling |
Data Collection (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Progressive Profiling |
Data Management (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| Data Export | ||
| User Properties Sync |
Design (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Mobile-Responsive Guides |
Developer Tools (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| APIs and Webhooks |
Development (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| API Access | ||
| No-Code Editor |
Feedback (0 vs 3)
| Feature | JustCall | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Feedback Workflows | ||
| Surveys & Feedback |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Post-Call Survey |
Inbound Management (3 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integration (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Webhook Support |
Integrations (7 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Integration Support | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Website Click-to-Call |
Localization (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Localization |
Management (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Version Control |
Messaging (11 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Live Call Monitoring |
Onboarding (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Checklists |
Optimization (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| A/B Testing |
Organization (4 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Personalization (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Dynamic Content |
Quality Management (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Safety & Security (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 3)
| Feature | JustCall | Userpilot |
|---|---|---|
| Audit Logs | ||
| Role-Based Access Control | ||
| Secured Line | ||
| Single Sign-On (SSO) |
Support (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| Resource Center |
Targeting (0 vs 2)
| Feature | JustCall | Userpilot |
|---|---|---|
| Advanced Targeting Rules | ||
| Segmentation |
Tracking (0 vs 1)
| Feature | JustCall | Userpilot |
|---|---|---|
| User Behavioral Events |
Training & Coaching (2 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
User Guidance (0 vs 3)
| Feature | JustCall | Userpilot |
|---|---|---|
| Hotspots | ||
| In-App Guides | ||
| Launchers |
Voice (18 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Userpilot |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (99)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 79 more unique features
Only in Userpilot (40)
Smart Targeting Recommendations
Analytics Dashboard
Behavior Analytics
Cohort Analysis
Custom Reports
Funnel Analysis
Product Analytics
Retention Reports
Comments & Annotations
Team Collaboration
Feature Announcements
Scheduled Messages
Image Annotations
Video Guides
Custom CSS Styling
Progressive Profiling
Data Export
User Properties Sync
Mobile-Responsive Guides
API Access
+ 20 more unique features
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