JustCall vs Loyalzoo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 36) and more integrations (15 vs 6). Starting price: JustCall at $29/mo vs Loyalzoo at $77/mo. JustCall has 100 unique features while Loyalzoo has 36 unique features, with 0 features in common.
| JustCall | Loyalzoo | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 36 |
| AI-Powered Features | 30 | 3 |
| Starting Price | $29/mo | $77/mo |
| Pricing Tiers | 13 | 3 |
| Integrations | 15 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (25 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
Accessibility (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| No App Download Required |
Admin & Management (6 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Automated Insights | ||
| Moment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| SMS Bots |
Branding (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Branded PWA |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Call Recording |
Customer Management (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Customer Registration |
Data Management (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Customer Data Ownership |
Developer Tools (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| APIs and Webhooks |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Post-Call Survey |
Inbound Management (3 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integrations (7 vs 6)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Apple Wallet Integration | ||
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Custom API Integrations | ||
| E-commerce Integration | ||
| Google Wallet Integration | ||
| Integration Support | ||
| Mobile App Integration | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Website Click-to-Call | ||
| ePOS Integration |
Loyalty (0 vs 7)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Digital Loyalty Card | ||
| Lucky Draw Rewards | ||
| Points-Based Loyalty | ||
| Stamp Cards | ||
| Subscriber Exclusive Rewards | ||
| Targeted Rewards | ||
| Tiered Rewards |
Management (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Multi-Location Support |
Marketing (0 vs 7)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Birthday Treats | ||
| Customer Segmentation | ||
| Customer Tagging | ||
| Email Marketing | ||
| Push Notifications | ||
| SMS Marketing | ||
| Targeted Promotions |
Marketing Automation (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Handsfree Marketing |
Messaging (11 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Live Call Monitoring |
Organization (4 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Payments (0 vs 6)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Automated Card Updates | ||
| Bank Direct Debit | ||
| Card on File | ||
| Recurring Payments | ||
| Split Payments | ||
| Stripe Payment Processing |
Quality Management (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Customer Dashboards |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Safety & Security (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Secured Line |
Subscriptions (0 vs 2)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Membership Benefits Tracking | ||
| Subscriptions & Memberships |
Support (0 vs 1)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Staff Training |
Training & Coaching (2 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Voice (18 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Loyalzoo |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (100)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 80 more unique features
Only in Loyalzoo (36)
No App Download Required
Branded PWA
Customer Registration
Customer Data Ownership
Apple Wallet Integration
Custom API Integrations
E-commerce Integration
ePOS Integration
Google Wallet Integration
Mobile App Integration
Digital Loyalty Card
Lucky Draw Rewards
Points-Based Loyalty
Stamp Cards
Subscriber Exclusive Rewards
Targeted Rewards
Tiered Rewards
Multi-Location Support
Birthday Treats
Customer Segmentation
+ 16 more unique features
Want to build your own alternative to JustCall or Loyalzoo?
Analyze it with Reap