JivoChat vs Stonly
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JivoChat offers more features (64 vs 45) and more integrations (15 vs 10). Starting price: JivoChat at $28/mo vs Stonly at Contact Sales. JivoChat has 64 unique features while Stonly has 45 unique features, with 0 features in common.
| JivoChat | Stonly | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 64 | 45 |
| AI-Powered Features | 5 | 3 |
| Starting Price | $28/mo | Contact Sales |
| Pricing Tiers | 4 | 2 |
| Integrations | 15 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 85% |
Feature Comparison by Category
AI (2 vs 2)
| Feature | JivoChat | Stonly |
|---|---|---|
| AI Agent | ||
| AI Agent Assist | ||
| AI Answers | ||
| AI Assistant |
Analytics (6 vs 7)
| Feature | JivoChat | Stonly |
|---|---|---|
| Agent Activity Monitoring | ||
| Content Health | ||
| Custom Reporting | ||
| Customer Feedback & Ratings | ||
| Feedback | ||
| Full-path Analytics | ||
| Google Analytics Integration | ||
| Marketing Statistics | ||
| Pageview Analytics | ||
| Real-time Visitor Monitoring | ||
| Surveys | ||
| User-level Analytics | ||
| Visitor IP and Location Information |
Application (3 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Desktop Application | ||
| Mobile Application | ||
| Web Browser Application |
Automation (4 vs 2)
| Feature | JivoChat | Stonly |
|---|---|---|
| Chat Distribution by Location | ||
| Chat Rescue | ||
| Chat Routing | ||
| Chatbots | ||
| Unlimited Triggers | ||
| Workflow Editor |
CRM (1 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| JivoChat CRM |
Collaboration (1 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| Collaboration Tools | ||
| Multi-agent Chat Support |
Communication (8 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Callback Feature | ||
| Email Integration | ||
| File Sharing | ||
| GIF and Emoji Support | ||
| Live Chat for Mobile Apps | ||
| Live Chat for Websites | ||
| Team Chats | ||
| Video Calls |
Content Creation (0 vs 9)
| Feature | JivoChat | Stonly |
|---|---|---|
| Attach Files to Guides | ||
| Checklists | ||
| Code Blocks | ||
| Contact Forms | ||
| Guided Tours | ||
| Interactive Guides | ||
| Multimedia Editor | ||
| Templates | ||
| WYSIWYG Editor |
Content Management (0 vs 9)
| Feature | JivoChat | Stonly |
|---|---|---|
| Knowledge Base | ||
| Metadata | ||
| Modules | ||
| Reusable Snippets | ||
| Review Flows | ||
| Scheduled Publishing | ||
| Tagging | ||
| Versioning | ||
| View Management |
Customization (2 vs 3)
| Feature | JivoChat | Stonly |
|---|---|---|
| Agent Photo Display | ||
| Custom Design | ||
| Customizable Chat Widget | ||
| In-guide Variables | ||
| White Label Options |
Data Management (1 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Chat History Storage |
Deployment (0 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| The Widget |
Engagement (3 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Chat Buttons | ||
| Pointer Tool | ||
| Proactive Chat Invitations |
Export (0 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| Export Guides as PDF |
Integration (4 vs 2)
| Feature | JivoChat | Stonly |
|---|---|---|
| API Access | ||
| Chat API | ||
| Content Migration | ||
| JavaScript API & Webhooks | ||
| Mobile SDK | ||
| Online Store Integration |
Lead Generation (3 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Contact Collection Forms | ||
| Offline Contact Form | ||
| Pre-chat Forms |
Localization (0 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| Auto-Translate |
Management (4 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Agent Business Hours Schedule | ||
| Agent Status & Availability | ||
| Chat Transfer Between Agents | ||
| Multiple Websites Support |
Marketing (2 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Chat Campaigns | ||
| Jivo Marketing |
Messaging (5 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Apple Business Chat | ||
| Telegram Integration | ||
| Viber Integration | ||
| Voice Messages on Telegram, Instagram and Facebook | ||
| WhatsApp Business Integration |
Optimization (0 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| SEO Optimization |
Organization (2 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Chat Topics | ||
| Multiple Departments |
Phone (1 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Telephony Plus |
Productivity (4 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Canned Responses | ||
| Hotkeys | ||
| Message Preview | ||
| Spelling Checker |
Reporting (1 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Export Reports to Excel |
Security (5 vs 3)
| Feature | JivoChat | Stonly |
|---|---|---|
| Access Rights | ||
| Advanced Team Rights Management | ||
| Anti-Spam Protection | ||
| GDPR Consent Form | ||
| Positions and Permissions Management | ||
| SSO | ||
| Secure Access Without Password Sharing | ||
| Secure Data Storage |
Social Media (2 vs 0)
| Feature | JivoChat | Stonly |
|---|---|---|
| Facebook Integration | ||
| Instagram Integration |
Support (0 vs 2)
| Feature | JivoChat | Stonly |
|---|---|---|
| Dedicated Customer Success | ||
| Priority Support |
Targeting (0 vs 1)
| Feature | JivoChat | Stonly |
|---|---|---|
| Content Segmentation |
Unique Features
Only in JivoChat (64)
AI Agent
AI Assistant
Agent Activity Monitoring
Customer Feedback & Ratings
Google Analytics Integration
Marketing Statistics
Real-time Visitor Monitoring
Visitor IP and Location Information
Desktop Application
Mobile Application
Web Browser Application
Chat Distribution by Location
Chat Rescue
Chat Routing
Chatbots
Multi-agent Chat Support
Callback Feature
Email Integration
File Sharing
GIF and Emoji Support
+ 44 more unique features
Only in Stonly (45)
AI Agent Assist
AI Answers
Content Health
Custom Reporting
Feedback
Full-path Analytics
Pageview Analytics
Surveys
User-level Analytics
Unlimited Triggers
Workflow Editor
Collaboration Tools
Attach Files to Guides
Checklists
Code Blocks
Contact Forms
Guided Tours
Interactive Guides
Multimedia Editor
Templates
+ 25 more unique features
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