JivoChat vs Lifesize
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JivoChat offers more features (64 vs 50) and more integrations (15 vs 4). Starting price: JivoChat at $28/mo vs Lifesize at Contact Sales. JivoChat has 64 unique features while Lifesize has 50 unique features, with 0 features in common.
| JivoChat | Lifesize | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 64 | 50 |
| AI-Powered Features | 5 | 3 |
| Starting Price | $28/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 15 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI (2 vs 3)
| Feature | JivoChat | Lifesize |
|---|---|---|
| AI Agent | ||
| AI Answering Machine Detection | ||
| AI Assistant | ||
| AI Capabilities | ||
| AI-Driven Smart Videos |
Analytics (6 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Agent Activity Monitoring | ||
| Analytics | ||
| Customer Feedback & Ratings | ||
| Google Analytics Integration | ||
| Marketing Statistics | ||
| Real-time Visitor Monitoring | ||
| Visitor IP and Location Information |
Application (3 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Desktop Application | ||
| Mobile Application | ||
| Web Browser Application |
Automation (4 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat Distribution by Location | ||
| Chat Rescue | ||
| Chat Routing | ||
| Chatbots |
CRM (1 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| JivoChat CRM |
Cloud (0 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Lifesize Cloud |
Collaboration (1 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Multi-agent Chat Support |
Communication (8 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Callback Feature | ||
| Email Integration | ||
| File Sharing | ||
| GIF and Emoji Support | ||
| Live Chat for Mobile Apps | ||
| Live Chat for Websites | ||
| Team Chats | ||
| Video Calls | ||
| Video Conferencing |
Contact Center (0 vs 7)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Audio Support | ||
| Chat Support | ||
| CxEngage Omnichannel Contact Center | ||
| Email Support | ||
| Social Media Support | ||
| Text Support | ||
| Video Support |
Customization (2 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Agent Photo Display | ||
| Branding and White-Labeling | ||
| Customizable Chat Widget |
Data Management (1 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat History Storage |
Deployment (0 vs 2)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Hybrid Cloud Expansion | ||
| On Prem & Hybrid Cloud Gateways |
Developer Tools (0 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Video SDK for Business Developers |
Education (0 vs 4)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Corporate Learning Solution | ||
| Education Video Management | ||
| Hardware Recorders for Lecture Capture | ||
| LMS Integration |
Engagement (3 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat Buttons | ||
| Pointer Tool | ||
| Proactive Chat Invitations |
Hardware (0 vs 2)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Conference Room Systems | ||
| Lifesize Icon |
Healthcare (0 vs 6)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Healthcare Training Solution | ||
| In-Patient Room Technology | ||
| Medical Cart Experiences | ||
| Remote Patient Monitoring Software | ||
| Telehealth Virtual Care Platform | ||
| VirtualSitter Solution |
Integration (4 vs 4)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat API | ||
| Cisco Webex Integration | ||
| Google Meet Integration | ||
| JavaScript API & Webhooks | ||
| Microsoft Teams Integration | ||
| Mobile SDK | ||
| Online Store Integration | ||
| Zoom Integration |
Lead Generation (3 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Contact Collection Forms | ||
| Offline Contact Form | ||
| Pre-chat Forms |
Management (4 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Agent Business Hours Schedule | ||
| Agent Status & Availability | ||
| Chat Transfer Between Agents | ||
| Multiple Websites Support |
Marketing (2 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat Campaigns | ||
| Jivo Marketing |
Media (0 vs 6)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Media Server Hardware | ||
| Media Server Software | ||
| PowerMedia HMP | ||
| PowerMedia XMS | ||
| ProsodyS | ||
| ProsodyX |
Messaging (5 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Apple Business Chat | ||
| Telegram Integration | ||
| Viber Integration | ||
| Voice Messages on Telegram, Instagram and Facebook | ||
| WhatsApp Business Integration |
Organization (2 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Chat Topics | ||
| Multiple Departments |
Phone (1 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Telephony Plus |
Platform (0 vs 3)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Cloud Console | ||
| Communication Platform as a Service (CPaaS) | ||
| Low-Code / No-code CPaaS |
Productivity (4 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Canned Responses | ||
| Hotkeys | ||
| Message Preview | ||
| Spelling Checker |
Reporting (1 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Export Reports to Excel |
Security (5 vs 1)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Anti-Spam Protection | ||
| Biometric Technologies | ||
| GDPR Consent Form | ||
| Positions and Permissions Management | ||
| Secure Access Without Password Sharing | ||
| Secure Data Storage |
Services (0 vs 2)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Deployment Services | ||
| Project Management Services |
Social Media (2 vs 0)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Facebook Integration | ||
| Instagram Integration |
Video Management (0 vs 5)
| Feature | JivoChat | Lifesize |
|---|---|---|
| Enterprise Video Management | ||
| Live Broadcasting | ||
| Live Event Production | ||
| Video Management Portal & Search | ||
| Video Recording |
Unique Features
Only in JivoChat (64)
AI Agent
AI Assistant
Agent Activity Monitoring
Customer Feedback & Ratings
Google Analytics Integration
Marketing Statistics
Real-time Visitor Monitoring
Visitor IP and Location Information
Desktop Application
Mobile Application
Web Browser Application
Chat Distribution by Location
Chat Rescue
Chat Routing
Chatbots
Multi-agent Chat Support
Callback Feature
Email Integration
File Sharing
GIF and Emoji Support
+ 44 more unique features
Only in Lifesize (50)
AI Answering Machine Detection
AI Capabilities
AI-Driven Smart Videos
Analytics
Lifesize Cloud
Video Conferencing
Audio Support
Chat Support
CxEngage Omnichannel Contact Center
Email Support
Social Media Support
Text Support
Video Support
Branding and White-Labeling
Hybrid Cloud Expansion
On Prem & Hybrid Cloud Gateways
Video SDK for Business Developers
Corporate Learning Solution
Education Video Management
Hardware Recorders for Lecture Capture
+ 30 more unique features
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