Issuetrak vs Lobbytrack
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Issuetrak offers fewer features (40 vs 50) and fewer integrations (5 vs 8). Starting price: Issuetrak at Contact Sales vs Lobbytrack at $50/mo. Issuetrak has 40 unique features while Lobbytrack has 50 unique features, with 0 features in common.
| Issuetrak | Lobbytrack | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 40 | 50 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | $50/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 5 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
Access Control (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Deny Condition |
Applications (0 vs 3)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Asset Tracking (3 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Asset Management | ||
| Automatic Device Discovery | ||
| Barcode Scanning |
Authentication (3 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Identity Management / SSO | ||
| LDAP Migration | ||
| Multi-Factor Authentication |
Automation (2 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Auto Sign Out | ||
| Escalation Rules | ||
| Workflow Automation |
Badge Management (0 vs 4)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Billing (3 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Billing Module | ||
| Labor Hours Tracking | ||
| Material and Parts Tracking |
Communication (4 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Chat | ||
| Event-Based Notifications | ||
| Multiple Chat Streams | ||
| Omnichannel Communication |
Compliance (1 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Service Level Agreements (SLAs) | ||
| Visit Agreements |
Core (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Issue Tracking |
Core Functionality (0 vs 2)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Staff Sign In / Out | ||
| Visitor Sign In / Out |
Customization (1 vs 3)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows | ||
| White Labeling |
Data Collection (0 vs 3)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Deployment (2 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Cloud Deployment | ||
| On-Premises Deployment |
Developer Tools (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| API Access |
Emergency Management (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Emergency Messaging & Evacuation Management |
Feedback (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Surveys |
HR & Payroll (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
Integration (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Flexible API |
Integrations (0 vs 6)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Licensing (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Unlimited Users |
Migration (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Data Migration |
Monitoring (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Location Capacity |
Notifications (0 vs 9)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (0 vs 3)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform Support (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Android, iOS and Windows Apps |
Reporting (3 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Custom Reporting | ||
| Dashboards | ||
| Real-Time Reports |
Resource Management (0 vs 1)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Meeting Rooms & Desk Booking |
Safety (0 vs 2)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (5 vs 4)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Alert Security | ||
| Customizable Password Policy | ||
| Incident Management | ||
| Restricted Searching and Reporting | ||
| Role-Based Access Controls for Billing | ||
| SOC 2 Certification | ||
| Single Sign On (SSO) | ||
| User Access Control | ||
| Watch List Check |
Self-Service (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Knowledge Base |
Submission (3 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Custom Webforms | ||
| Email-to-Ticket Conversion | ||
| Multi-Page Webforms |
Support (3 vs 2)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| 24/7 US-Based Support | ||
| Dedicated Implementation Team | ||
| Email and Phone Support | ||
| Help Center | ||
| Priority Support 24/7 |
User Interface (1 vs 0)
| Feature | Issuetrak | Lobbytrack |
|---|---|---|
| Issue Hub |
Unique Features
Only in Issuetrak (40)
Asset Management
Automatic Device Discovery
Barcode Scanning
Identity Management / SSO
LDAP Migration
Multi-Factor Authentication
Escalation Rules
Workflow Automation
Billing Module
Labor Hours Tracking
Material and Parts Tracking
Chat
Event-Based Notifications
Multiple Chat Streams
Omnichannel Communication
Service Level Agreements (SLAs)
Issue Tracking
White Labeling
Cloud Deployment
On-Premises Deployment
+ 20 more unique features
Only in Lobbytrack (50)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
API Access
Emergency Messaging & Evacuation Management
+ 30 more unique features
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