InvGate Service Management vs Lobbytrack
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InvGate Service Management offers fewer features (27 vs 50) and more integrations (18 vs 8). Starting price: InvGate Service Management at Contact Sales vs Lobbytrack at $50/mo. InvGate Service Management has 27 unique features while Lobbytrack has 50 unique features, with 0 features in common.
| InvGate Service Management | Lobbytrack | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 27 | 50 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Contact Sales | $50/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 18 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 3 | |
| Data Quality | 55% | 90% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| AI Hub | ||
| AI-assisted Knowledge Article Generation | ||
| AI-powered Ticket Summaries | ||
| Virtual Service Agent |
Access Control (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Deny Condition |
Applications (0 vs 3)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Asset Management (3 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| IT Asset Inventory Integration | ||
| Link CIs to Tickets | ||
| Quick Visibility of User CIs |
Automation (4 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Auto Sign Out | ||
| Automation | ||
| No-Code Workflow Builder | ||
| Pre-built Workflow Templates | ||
| Visual Workflow Editor |
Badge Management (0 vs 4)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Compliance (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Visit Agreements |
Core (2 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Multiple Departments Support | ||
| Ticket Management |
Core Functionality (0 vs 2)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Staff Sign In / Out | ||
| Visitor Sign In / Out |
Customization (0 vs 3)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows |
Data Collection (0 vs 3)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Developer Tools (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| API Access |
Emergency Management (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Emergency Messaging & Evacuation Management |
Engagement (1 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Gamification |
HR & Payroll (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
ITSM (4 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Change Management | ||
| ITIL Compliance | ||
| Problem Management | ||
| SLAs |
Integration (1 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Built-in Action Connectors |
Integrations (0 vs 6)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Knowledge Management (1 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Knowledge Base |
Monitoring (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Location Capacity |
Notifications (0 vs 9)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (0 vs 3)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform Support (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Android, iOS and Windows Apps |
Problem Management (1 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Recurring Problem Detection |
Reporting (5 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| 150+ Built-in Metrics | ||
| Analytics | ||
| Custom Dashboards | ||
| ITSM Analytics | ||
| Stakeholder Dashboard Sharing |
Resource Management (0 vs 1)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Meeting Rooms & Desk Booking |
Safety (0 vs 2)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (0 vs 4)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Alert Security | ||
| Incident Management | ||
| Single Sign On (SSO) | ||
| Watch List Check |
Self-Service (1 vs 0)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Self-Service |
Support (0 vs 2)
| Feature | InvGate Service Management | Lobbytrack |
|---|---|---|
| Email and Phone Support | ||
| Priority Support 24/7 |
Unique Features
Only in InvGate Service Management (27)
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Knowledge Base
+ 7 more unique features
Only in Lobbytrack (50)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
API Access
Emergency Messaging & Evacuation Management
+ 30 more unique features
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