Intermedia Unite vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Intermedia Unite offers fewer features (78 vs 112) and more integrations (16 vs 10). Starting price: Intermedia Unite at $27.99/mo vs RingCentral at Contact Sales. Intermedia Unite has 73 unique features while RingCentral has 107 unique features, with 5 features in common.
| Intermedia Unite | RingCentral | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 78 | 112 |
| AI-Powered Features | 7 | 8 |
| Starting Price | $27.99/mo | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 16 | 10 |
| Shared Features | 5 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 75% |
Feature Comparison by Category
AI (5 vs 5)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| AI Assistant | ||
| AI Call Recap | ||
| AI Coaching | ||
| AI Meeting Recap | ||
| AI Topics & Trends | ||
| Call highlights | ||
| Call summaries | ||
| Meeting insights | ||
| Robocall mitigation and spam blocking | ||
| Sentiment analysis |
Administration (3 vs 6)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Call queues | ||
| Cloud Private Branch Exchange (PBX) | ||
| Device Management | ||
| Dial-by-name directory | ||
| Greetings | ||
| Multi-level Interactive Voice Response (IVR) or Auto-attendant | ||
| Music on hold | ||
| Single Control Panel | ||
| User Management |
Analytics (4 vs 5)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Adoption analytics | ||
| Analytics & Reporting | ||
| Business analytics | ||
| Business analytics APIs | ||
| Call History | ||
| Live call queue monitoring | ||
| QoS Dashboard | ||
| Quality of service analytics for IT professionals | ||
| Service Adoption Dashboard |
Applications (3 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Desktop App | ||
| Mobile App | ||
| Softphone |
Audio (0 vs 1)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Background noise reduction |
Call Management (15 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Audio Transcriptions | ||
| Auto Attendant | ||
| Call Flip | ||
| Call Forwarding | ||
| Call Park/Pickup | ||
| Call Recording | ||
| Caller ID | ||
| Direct Inbound Dialing (DID) | ||
| Emergency Services Notification | ||
| Hot Desking | ||
| Hunt Groups | ||
| Intercom | ||
| Paging | ||
| Receptionist View | ||
| Voicemail Transcription |
Collaboration (4 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Conference Bridge | ||
| File Storage & Sharing | ||
| Presence Detection | ||
| Unite Rooms |
Compliance (7 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Archiving | ||
| Automated Data Capture | ||
| Contextual Search | ||
| FINRA Compliance | ||
| HIPAA Compliance | ||
| MiFID II Compliance | ||
| SEC Rule 17a-4 Compliance |
Contact Center (6 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Call Center Agent Log In/Out | ||
| Call Center Features | ||
| Call Queuing | ||
| Greetings Management | ||
| Supervisor Functions | ||
| Wallboards & Reports |
Customization (1 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Custom Hold Music & Greetings |
Fax (0 vs 9)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Advanced fax spam blocking | ||
| Custom fax cover pages | ||
| Email-to-fax | ||
| Fax scheduling | ||
| Group faxing capability | ||
| Instant fax alerts | ||
| Print incoming faxes automatically | ||
| Print-to-fax | ||
| Scan-to-fax |
Faxing (2 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Online Faxing | ||
| Web Fax |
Hardware (1 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Desk Phones & Headsets |
Integration (2 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Active Directory Integration | ||
| MS Teams Integration |
Messaging (4 vs 1)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Business Texting | ||
| Chat Messaging | ||
| Company Messaging | ||
| Team Chat | ||
| Unified inbox |
Phone (0 vs 27)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Answering rules | ||
| Automatic call recording | ||
| Bridge call appearance (open beta) | ||
| Call delegation | ||
| Call flip | ||
| Call forwarding | ||
| Call from computer softphone | ||
| Call park | ||
| Call screening | ||
| Caller ID | ||
| Deskphone accessories and devices | ||
| Extensions | ||
| Heads-up display | ||
| Hot desking | ||
| IVR Editor |
Push to Talk (0 vs 2)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Auto-play | ||
| Push to Talk |
Rooms (0 vs 6)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Join 3rd party meetings | ||
| Mobile to room switch | ||
| Phone as personal controller | ||
| Proximity share | ||
| Rooms as a softphone | ||
| Voice commands to start a meeting |
SMS (0 vs 9)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Advanced search function | ||
| Business SMS | ||
| Enhanced SMS deliverability | ||
| Group SMS/MMS | ||
| SMS Automations | ||
| SMS Messages sync | ||
| SMS integrations | ||
| Send more than plain text | ||
| Unified phone number |
Security (4 vs 7)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| 99.999% SLA uptime | ||
| Advanced call and fax blocking settings | ||
| Emergency response locations for 911 calls | ||
| End-to-End Encryption | ||
| Mobile Application Management for BYOD | ||
| Multi-Factor Authentication | ||
| RingOut and Number Masking | ||
| Single Sign On | ||
| Spam Call Blocking | ||
| TLS encryption / SRTP secure voice | ||
| Triple Shield Security |
Support (1 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| 24/7 Technical Support |
Team Messaging (0 vs 15)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Add-Ins | ||
| Admin management | ||
| Calendar integrations | ||
| Customizable tabs | ||
| Device interoperability | ||
| File sharing | ||
| Group communication | ||
| Image pins and comments | ||
| Multi-channel participation | ||
| Notes | ||
| Personal folders | ||
| Presence status | ||
| Resource Center | ||
| Secure management | ||
| Task creation and management |
Video (0 vs 10)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Breakout rooms | ||
| Browser join | ||
| Collaborative notes | ||
| Device switch between mobile and desktop | ||
| Digital whiteboarding | ||
| Dynamic end-to-end encryption | ||
| Live transcription (AI) | ||
| Remote Desktop Control | ||
| Share camera view on mobile | ||
| Team huddle |
Video Conferencing (12 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Calendar Sync | ||
| Compact Mode | ||
| Dial-in Numbers | ||
| HD Audio Conferencing | ||
| In-Meeting Chat | ||
| In-Meeting Notes | ||
| Meeting Security | ||
| Screen Annotation | ||
| Screen Sharing | ||
| Unlimited Meeting Recordings | ||
| Video Meetings | ||
| Webinar |
Voice (4 vs 0)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Business Phone System | ||
| Local Number | ||
| Toll-Free Numbers | ||
| Unlimited International Calling |
Webinar (0 vs 9)
| Feature | Intermedia Unite | RingCentral |
|---|---|---|
| Backstage prep & debrief sessions | ||
| Branded registration pages and emails | ||
| Configure automated emails | ||
| Join from anywhere | ||
| Marketing integrations | ||
| Polls | ||
| Q&A | ||
| Schedule, manage and run from the RingCentral app | ||
| Webinar host panel & QoS Analytics |
Unique Features
Only in Intermedia Unite (73)
Device Management
Single Control Panel
User Management
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard
Desktop App
Mobile App
Softphone
Audio Transcriptions
Auto Attendant
Call Park/Pickup
Call Recording
Direct Inbound Dialing (DID)
+ 53 more unique features
Only in RingCentral (107)
Call queues
Cloud Private Branch Exchange (PBX)
Dial-by-name directory
Greetings
Multi-level Interactive Voice Response (IVR) or Auto-attendant
Music on hold
Call highlights
Call summaries
Meeting insights
Robocall mitigation and spam blocking
Sentiment analysis
Adoption analytics
Business analytics
Business analytics APIs
Live call queue monitoring
Quality of service analytics for IT professionals
Background noise reduction
Advanced fax spam blocking
Custom fax cover pages
Email-to-fax
+ 87 more unique features
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