Intermedia Unite vs Phone.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Intermedia Unite offers more features (78 vs 59) and more integrations (16 vs 5). Starting price: Intermedia Unite at $27.99/mo vs Phone.com at $18/mo. Intermedia Unite has 72 unique features while Phone.com has 53 unique features, with 6 features in common.
| Intermedia Unite | Phone.com | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 78 | 59 |
| AI-Powered Features | 7 | 5 |
| Starting Price | $27.99/mo | $18/mo |
| Pricing Tiers | 2 | 3 |
| Integrations | 16 | 5 |
| Shared Features | 6 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (5 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| AI Assistant | ||
| AI Call Recap | ||
| AI Coaching | ||
| AI Meeting Recap | ||
| AI Topics & Trends | ||
| AI-Connect |
Accessibility (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Mobile & Web Apps |
Account Management (0 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Address Book | ||
| My.Phone.Com |
Administration (3 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Device Management | ||
| Single Control Panel | ||
| User Management |
Analytics (4 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Analytics & Reporting | ||
| Call History | ||
| QoS Dashboard | ||
| Service Adoption Dashboard |
Applications (3 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Desktop App | ||
| Mobile App | ||
| Softphone |
Branding (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Custom Phone Number |
Call Management (15 vs 16)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Audio Transcriptions | ||
| Auto Attendant | ||
| Call Blocking | ||
| Call Flip | ||
| Call Forwarding | ||
| Call Handling Rules | ||
| Call Park/Pickup | ||
| Call Recording | ||
| Call Routing | ||
| Call Screening | ||
| Call Transfer | ||
| Call Waiting | ||
| Caller ID | ||
| Dial-by-Name Directory | ||
| Direct Inbound Dialing (DID) |
Collaboration (4 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Conference Bridge | ||
| File Storage & Sharing | ||
| Presence Detection | ||
| Unite Rooms |
Communication (0 vs 9)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Audio Conferencing | ||
| Business SMS | ||
| Conference Calling | ||
| Fax Reception | ||
| Fax-from-Phone | ||
| International Calling | ||
| Video Conferencing | ||
| Voicemail | ||
| Voicemail to Email |
Compliance (7 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Archiving | ||
| Automated Data Capture | ||
| Contextual Search | ||
| FINRA Compliance | ||
| HIPAA Compliance | ||
| MiFID II Compliance | ||
| SEC Rule 17a-4 Compliance | ||
| SOC 2 Compliance |
Contact Center (6 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Call Center Agent Log In/Out | ||
| Call Center Features | ||
| Call Queuing | ||
| Greetings Management | ||
| Supervisor Functions | ||
| Wallboards & Reports |
Core (0 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Business Phone Number | ||
| Call, Text, Video, and Voicemail |
Customization (1 vs 3)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Custom Hold Music & Greetings | ||
| Greetings | ||
| Hold Music | ||
| Text-to-Greeting |
Faxing (2 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Online Faxing | ||
| Web Fax |
Guarantee (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| 30-Day Money-Back Guarantee |
Hardware (1 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Analog Phone Support | ||
| Desk Phones & Headsets | ||
| IP Phone Connection |
Integration (2 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Active Directory Integration | ||
| Application Integration | ||
| Click-to-Call | ||
| MS Teams Integration |
Messaging (4 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Business Texting | ||
| Chat Messaging | ||
| Company Messaging | ||
| Team Chat |
Mobility (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| ProSIM |
Notifications (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Call Notifications |
Phone Numbers (0 vs 5)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Global Numbers | ||
| International Phone Numbers | ||
| Local Phone Numbers | ||
| Toll-Free Numbers | ||
| Vanity Numbers |
Premium Services (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Live Answer-Connect |
Productivity (0 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Video Meeting Transcription | ||
| Voicemail Transcription |
Quality (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| HD Voice |
Reporting (0 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Call Analytics | ||
| Call Logs |
Safety (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| E911 Service |
Security (4 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| End-to-End Encryption | ||
| Multi-Factor Authentication | ||
| Spam Call Blocking | ||
| Triple Shield Security |
Setup (0 vs 1)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Number Porting |
Support (1 vs 2)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| 24/7 Support | ||
| 24/7 Technical Support | ||
| Expert Support |
Video Conferencing (12 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Calendar Sync | ||
| Compact Mode | ||
| Dial-in Numbers | ||
| HD Audio Conferencing | ||
| In-Meeting Chat | ||
| In-Meeting Notes | ||
| Meeting Security | ||
| Screen Annotation | ||
| Screen Sharing | ||
| Unlimited Meeting Recordings | ||
| Video Meetings | ||
| Webinar |
Voice (4 vs 0)
| Feature | Intermedia Unite | Phone.com |
|---|---|---|
| Business Phone System | ||
| Local Number | ||
| Toll-Free Numbers | ||
| Unlimited International Calling |
Unique Features
Only in Intermedia Unite (72)
Device Management
Single Control Panel
User Management
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard
Desktop App
Mobile App
Softphone
Audio Transcriptions
Auto Attendant
Call Flip
Call Park/Pickup
Direct Inbound Dialing (DID)
+ 52 more unique features
Only in Phone.com (53)
Mobile & Web Apps
Address Book
My.Phone.Com
AI-Connect
Custom Phone Number
Call Blocking
Call Handling Rules
Call Routing
Call Screening
Call Transfer
Call Waiting
Dial-by-Name Directory
Do Not Disturb
Follow Me
Menus
Queues
Schedules
Voice Tagging
Audio Conferencing
Business SMS
+ 33 more unique features
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