Intermedia Unite vs Microsoft Teams Phone
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Intermedia Unite offers more features (78 vs 36) and more integrations (16 vs 13). Starting price: Intermedia Unite at $27.99/mo vs Microsoft Teams Phone at Contact Sales. Intermedia Unite has 77 unique features while Microsoft Teams Phone has 35 unique features, with 1 features in common.
| Intermedia Unite | Microsoft Teams Phone | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 78 | 36 |
| AI-Powered Features | 7 | 7 |
| Starting Price | $27.99/mo | Contact Sales |
| Pricing Tiers | 2 | 5 |
| Integrations | 16 | 13 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 85% |
Feature Comparison by Category
AI (5 vs 2)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| AI Assistant | ||
| AI Call Recap | ||
| AI Coaching | ||
| AI Meeting Recap | ||
| AI Personal Assistant | ||
| AI Topics & Trends | ||
| AI-Generated Summaries and Insights |
Accessibility (0 vs 2)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Accessible Calling | ||
| Call Captions and Transcripts |
Administration (3 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Device Management | ||
| One Admin Console | ||
| Single Control Panel | ||
| User Management |
Analytics (4 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Analytics & Reporting | ||
| Call History | ||
| Call Quality Dashboard | ||
| QoS Dashboard | ||
| Service Adoption Dashboard |
Applications (3 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Desktop App | ||
| Mobile App | ||
| Softphone |
Audio Quality (0 vs 2)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Clear Audio Quality | ||
| Voice Isolation and Speech Enhancement |
Call Management (15 vs 4)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Audio Transcriptions | ||
| Auto Attendant | ||
| Call Flip | ||
| Call Forwarding | ||
| Call Forwarding and Simultaneous Ring | ||
| Call Park/Pickup | ||
| Call Queues and Auto Attendants | ||
| Call Recording | ||
| Caller ID | ||
| Direct Inbound Dialing (DID) | ||
| Emergency Services Notification | ||
| Hot Desking | ||
| Hunt Groups | ||
| Intercom | ||
| Paging |
Calling (0 vs 4)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Collaborative Calling | ||
| Seamless Calling | ||
| Video Calling | ||
| VoIP and PSTN Calls |
Collaboration (4 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Conference Bridge | ||
| File Storage & Sharing | ||
| Presence Detection | ||
| Unite Rooms |
Compliance (7 vs 3)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Archiving | ||
| Audit Logs | ||
| Automated Data Capture | ||
| Compliance Recording Solutions | ||
| Contextual Search | ||
| FINRA Compliance | ||
| HIPAA Compliance | ||
| MiFID II Compliance | ||
| SEC Rule 17a-4 Compliance | ||
| eDiscovery |
Contact Center (6 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Call Center Agent Log In/Out | ||
| Call Center Features | ||
| Call Queuing | ||
| Greetings Management | ||
| Supervisor Functions | ||
| Wallboards & Reports |
Customer Management (0 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Customer Engagement Tools |
Customization (1 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Custom Hold Music & Greetings |
Device Support (0 vs 3)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Consistent Cross-Device Experiences | ||
| Device Transfer | ||
| Teams-Certified Devices |
Faxing (2 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Online Faxing | ||
| Web Fax |
Hardware (1 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Desk Phones & Headsets |
Integration (2 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Active Directory Integration | ||
| Contact Center Integration | ||
| MS Teams Integration |
Messaging (4 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Business Texting | ||
| Chat Messaging | ||
| Company Messaging | ||
| Team Chat |
Mobile (0 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Teams Phone Mobile |
Network Management (0 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Automatic Bandwidth Controls |
PSTN Connectivity (0 vs 3)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Direct Routing | ||
| Microsoft Teams Calling Plans | ||
| Operator Connect |
Reliability (0 vs 3)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| 99.999% Uptime Guarantee | ||
| Proactive Network Monitoring | ||
| Survivable Branch Appliance |
Safety (0 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Emergency Calling |
Security (4 vs 2)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| End-to-End Encryption | ||
| Multi-Factor Authentication | ||
| Retention Policies | ||
| Spam Call Blocking | ||
| Triple Shield Security |
Support (1 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| 24/7 Technical Support |
Video Conferencing (12 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Calendar Sync | ||
| Compact Mode | ||
| Dial-in Numbers | ||
| HD Audio Conferencing | ||
| In-Meeting Chat | ||
| In-Meeting Notes | ||
| Meeting Security | ||
| Screen Annotation | ||
| Screen Sharing | ||
| Unlimited Meeting Recordings | ||
| Video Meetings | ||
| Webinar |
Voice (4 vs 0)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Business Phone System | ||
| Local Number | ||
| Toll-Free Numbers | ||
| Unlimited International Calling |
Workplace (0 vs 1)
| Feature | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| Flexible Workspaces |
Unique Features
Only in Intermedia Unite (77)
Device Management
Single Control Panel
User Management
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard
Desktop App
Mobile App
Softphone
Audio Transcriptions
Auto Attendant
Call Flip
Call Forwarding
Call Park/Pickup
+ 57 more unique features
Only in Microsoft Teams Phone (35)
Accessible Calling
Call Captions and Transcripts
One Admin Console
AI Personal Assistant
AI-Generated Summaries and Insights
Call Quality Dashboard
Clear Audio Quality
Voice Isolation and Speech Enhancement
Call Forwarding and Simultaneous Ring
Call Queues and Auto Attendants
Queues App for Teams
Shared Calling
Collaborative Calling
Seamless Calling
Video Calling
VoIP and PSTN Calls
Audit Logs
Compliance Recording Solutions
eDiscovery
Customer Engagement Tools
+ 15 more unique features
View Intermedia Unite details View Microsoft Teams Phone details Intermedia Unite alternatives Microsoft Teams Phone alternatives
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