InMoment vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InMoment offers fewer features (24 vs 67) and fewer integrations (0 vs 46). Starting price: InMoment at Contact Sales vs Survicate at $349/mo. InMoment has 24 unique features while Survicate has 67 unique features, with 0 features in common.
| InMoment | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 24 | 67 |
| AI-Powered Features | 11 | 10 |
| Starting Price | Contact Sales | $349/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 0 | 46 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 100% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | InMoment | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Survey Creation via AI |
AI & NLP (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Text Analytics |
Action & Optimization (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Improve |
Analysis (0 vs 6)
| Feature | InMoment | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (4 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Advanced Analytics & AI | ||
| Analyze | ||
| Omnichannel Insights | ||
| Smart Summaries |
Automation (1 vs 4)
| Feature | InMoment | Survicate |
|---|---|---|
| AI Responses | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling |
Contact Center Analytics (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Conversational Intelligence |
Core Platform (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Platform XI - Overview |
Customization (0 vs 4)
| Feature | InMoment | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (1 vs 1)
| Feature | InMoment | Survicate |
|---|---|---|
| Automatic Enrichment | ||
| Data Management |
Digital Analytics (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Digital Listening |
Feedback Collection (4 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Conversations | ||
| Customer Feedback Management | ||
| Listen | ||
| Omnichannel Surveys |
Feedback Sources (0 vs 1)
| Feature | InMoment | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
HR & Culture (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Employee Experience |
Infrastructure (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Security & Scalability |
Integration & Automation (0 vs 5)
| Feature | InMoment | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Integrations (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Integrations |
Mobile (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Mobile Application |
Optimization (0 vs 1)
| Feature | InMoment | Survicate |
|---|---|---|
| A/B Testing |
Professional Services (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Advisory & Platform Services |
Reporting (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Report |
Reporting & Dashboards (0 vs 3)
| Feature | InMoment | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Research & Insights (1 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Market Research |
Review Management (2 vs 0)
| Feature | InMoment | Survicate |
|---|---|---|
| Ratings & Reviews | ||
| Reputation Management |
Security (0 vs 8)
| Feature | InMoment | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI |
Support (0 vs 3)
| Feature | InMoment | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Creation (0 vs 6)
| Feature | InMoment | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (0 vs 12)
| Feature | InMoment | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Targeting & Segmentation (0 vs 10)
| Feature | InMoment | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in InMoment (24)
Improve
Text Analytics
Advanced Analytics & AI
Analyze
Omnichannel Insights
Smart Summaries
AI Responses
Conversational Intelligence
Platform XI - Overview
Data Management
Digital Listening
Conversations
Customer Feedback Management
Listen
Omnichannel Surveys
Employee Experience
Security & Scalability
Integrations
Mobile Application
Advisory & Platform Services
+ 4 more unique features
Only in Survicate (67)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
+ 47 more unique features
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