InMoment vs Reputation.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InMoment offers fewer features (24 vs 48) and fewer integrations (0 vs 28). Starting price: InMoment at Contact Sales vs Reputation.com at $99/mo. InMoment has 24 unique features while Reputation.com has 48 unique features, with 0 features in common.
| InMoment | Reputation.com | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 24 | 48 |
| AI-Powered Features | 11 | 15 |
| Starting Price | Contact Sales | $99/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 0 | 28 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 74% |
Feature Comparison by Category
AI & NLP (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Text Analytics |
AI Tools (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| AI Review Response |
Access (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Mobile App |
Action & Optimization (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Improve |
Analytics (4 vs 10)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Advanced Analytics & AI | ||
| Analyze | ||
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Omnichannel Insights | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis | ||
| Smart Summaries |
Automation (1 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| AI Responses | ||
| Scheduled Post Publishing |
Competitive Intelligence (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Compliance Monitoring |
Contact Center Analytics (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Conversational Intelligence |
Content Management (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Review Photo & Video Support |
Core Platform (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Platform XI - Overview |
Customization (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Customizable Branding |
Data Management (1 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download | ||
| Data Management |
Digital Analytics (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Digital Listening |
E-commerce (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Amazon Review Management |
Feedback (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Customer Feedback Loop |
Feedback Collection (4 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Conversations | ||
| Customer Feedback Management | ||
| Listen | ||
| Omnichannel Surveys |
HR & Culture (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Employee Experience |
Infrastructure (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Security & Scalability |
Integration (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| API Access |
Integrations (1 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Integrations | ||
| Yelp Integration |
Localization (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Mobile (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Mobile Application |
Monitoring (0 vs 3)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Professional Services (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Advisory & Platform Services |
Reporting (1 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Report | ||
| Scheduled Reporting |
Research & Insights (1 vs 0)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Market Research |
Review Generation (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (2 vs 4)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Negative Review Management | ||
| Ratings & Reviews | ||
| Reputation Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Local SEO Optimization |
Search Optimization (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Google Business Profile Management |
Security (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Enterprise SSO | ||
| Role-Based Access Control |
Social Media (0 vs 2)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Team Management (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Team Collaboration Tools |
Travel & Hospitality (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| TripAdvisor Management |
Web Tools (0 vs 1)
| Feature | InMoment | Reputation.com |
|---|---|---|
| Review Widget |
Unique Features
Only in InMoment (24)
Improve
Text Analytics
Advanced Analytics & AI
Analyze
Omnichannel Insights
Smart Summaries
AI Responses
Conversational Intelligence
Platform XI - Overview
Data Management
Digital Listening
Conversations
Customer Feedback Management
Listen
Omnichannel Surveys
Employee Experience
Security & Scalability
Integrations
Mobile Application
Advisory & Platform Services
+ 4 more unique features
Only in Reputation.com (48)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 28 more unique features
Want to build your own alternative to InMoment or Reputation.com?
Analyze it with Reap