InMoment vs Qualtrics
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InMoment offers fewer features (24 vs 48) and fewer integrations (0 vs 27). Starting price: InMoment at Contact Sales vs Qualtrics at $1500/mo. InMoment has 22 unique features while Qualtrics has 46 unique features, with 2 features in common.
| InMoment | Qualtrics | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 24 | 48 |
| AI-Powered Features | 11 | 5 |
| Starting Price | Contact Sales | $1500/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 0 | 27 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 74% |
Feature Comparison by Category
AI & NLP (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Text Analytics |
Action & Optimization (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Improve |
Analytics (4 vs 16)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Advanced Analytics & AI | ||
| Advanced Reporting | ||
| Analyze | ||
| Assisted Analytics | ||
| Benchmarking | ||
| Conjoint Analysis | ||
| Custom Scoring | ||
| Data Export | ||
| Heatmaps and Eye Tracking | ||
| Journey Mapping | ||
| Longitudinal Studies | ||
| MaxDiff Analysis | ||
| Omnichannel Insights | ||
| Performance Benchmarking | ||
| Predictive Analytics |
Automation (1 vs 3)
| Feature | InMoment | Qualtrics |
|---|---|---|
| AI Responses | ||
| Action Planning | ||
| Automated Workflows | ||
| Real-Time Alerts |
Contact Center Analytics (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Conversational Intelligence |
Core (0 vs 14)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Core Platform (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Platform XI - Overview |
Customization (0 vs 1)
| Feature | InMoment | Qualtrics |
|---|---|---|
| White Label Surveys |
Data (0 vs 3)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Management (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Data Management |
Data Quality (0 vs 1)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Duplicate Detection |
Digital Analytics (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Digital Listening |
Feedback Collection (4 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Conversations | ||
| Customer Feedback Management | ||
| Listen | ||
| Omnichannel Surveys |
HR & Culture (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Employee Experience |
Infrastructure (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Security & Scalability |
Integration (0 vs 3)
| Feature | InMoment | Qualtrics |
|---|---|---|
| API Access | ||
| Mobile App Feedback | ||
| Website Feedback |
Integrations (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Integrations |
Mobile (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Mobile Application |
Modules (0 vs 4)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Professional Services (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Advisory & Platform Services |
Reporting (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Report |
Research & Insights (1 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Market Research |
Review Management (2 vs 0)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Ratings & Reviews | ||
| Reputation Management |
Security (0 vs 3)
| Feature | InMoment | Qualtrics |
|---|---|---|
| Anonymous Responses | ||
| Data Security and Compliance | ||
| User Permissions and Roles |
Unique Features
Only in InMoment (22)
Improve
Advanced Analytics & AI
Analyze
Omnichannel Insights
Smart Summaries
AI Responses
Conversational Intelligence
Platform XI - Overview
Data Management
Digital Listening
Conversations
Customer Feedback Management
Listen
Omnichannel Surveys
Security & Scalability
Integrations
Mobile Application
Advisory & Platform Services
Report
Market Research
+ 2 more unique features
Only in Qualtrics (46)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
Customer Effort Score (CES)
+ 26 more unique features
Want to build your own alternative to InMoment or Qualtrics?
Analyze it with Reap