FacilityOS vs TeamViewer
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
FacilityOS offers more features (52 vs 41) and more integrations (10 vs 3). Starting price: FacilityOS at $199/mo vs TeamViewer at Free. FacilityOS has 51 unique features while TeamViewer has 40 unique features, with 1 features in common.
| FacilityOS | TeamViewer | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 52 | 41 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $199/mo | Free |
| Pricing Tiers | 5 | 4 |
| Integrations | 10 | 3 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI & Automation (0 vs 3)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Session Insights | ||
| TeamViewer AI | ||
| Tia - AI Troubleshooting Assistant |
API (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| VisitorOS API Access |
AR & Field Operations (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Frontline - AR-Powered Logistics |
AR & Logistics (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Vision Picking |
AR & Manufacturing (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Frontline Make |
AR & Operations (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Hands-Free Operation |
AR & Remote Support (0 vs 3)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| 3D Annotations | ||
| TeamViewer Assist AR Lite | ||
| Text Recognition |
Access Management (0 vs 2)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Single Sign-On (SSO) | ||
| User Groups and Roles |
Analytics & Reporting (1 vs 2)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Actionable Insights | ||
| Powerful Management Dashboard | ||
| Real-time Operations Dashboard |
Authentication (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Employee Sign-in Pass |
Automation (0 vs 2)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Automated Remediation | ||
| Remote Script Execution |
Communication (2 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Global Messaging | ||
| Sign-out Reminders |
Compliance (2 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Contractor Compliance & Onboarding | ||
| Legal & Compliance Documents Storage |
Compliance & Reporting (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Auditability |
Core Feature (2 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Unlimited Users & Sign-ins | ||
| Visitor Management |
Customization (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Custom Branding Sign-in Flows |
Data Management (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Unlimited Visitor Data Export |
Deployment (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Enhanced Mass Deployment (MSI) |
Device Management (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Device Diversity Support |
Device Monitoring (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| DEX Essentials |
Emergency Management (13 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Building Sweeps | ||
| Digital Drill Archives | ||
| Digital Mustering List | ||
| Digital Roll Call | ||
| Drill Scheduling | ||
| Emergency Event Notifications | ||
| Emergency Profiles | ||
| Mobile Status Request | ||
| Real-time Evacuation Messaging | ||
| Real-time Portal Tracking | ||
| Roll Call QR Code Scanning | ||
| Unlimited Drills & Evacuations | ||
| Unlimited Mustering Points |
Hardware (4 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| 13" iPad Upgrade | ||
| Cellular Data Connection | ||
| Color Badge Printer Upgrade | ||
| iPad Hardware Included |
IT Management (0 vs 2)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Asset Discovery and Inventory | ||
| Asset Management |
Infrastructure (1 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Cloud-Based Platform | ||
| Microsoft Azure Hosting |
Integration (5 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Active Directory Integration | ||
| Enterprise Integrations Package | ||
| Industry Custom Integrations | ||
| Mass Notification Systems Integration | ||
| Microsoft Outlook Events Plugin | ||
| Third-party Watchlist Integration |
Integration & Development (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Mobile SDK |
Integration & Logistics (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Seamless Integration with WMS |
Licensing (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Free Personal Use |
Logistics (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Asset & Logistics Management |
Mobile (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Mobile App |
Mobile Management (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Mobile Device Management |
Mobile Support (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Mobile Device Support |
Monitoring (0 vs 3)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Device Monitoring | ||
| Real-Time Visibility | ||
| Remote Monitoring |
Monitoring & Automation (0 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| TeamViewer DEX |
Multi-tenancy (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Multi-tenant Support |
Notifications (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Unlimited Real-time Notifications |
Remote Support (0 vs 2)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Live Remote Support | ||
| Remote Control |
Reporting (2 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Automated Reporting | ||
| Full Digital Audit Trail |
Safety (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Evacuation & Emergency Management |
Security (5 vs 5)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Access Control & Security Management | ||
| Bring Your Own Certificate (BYOC) | ||
| Conditional Access | ||
| Endpoint Protection | ||
| ID Scanning | ||
| Secured IT Fleet | ||
| Single Sign-On (SSO) | ||
| Two-Factor Authentication (2FA) | ||
| Visitor Screening | ||
| Watchlists |
Support (1 vs 1)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Hardware Repairs & Support | ||
| Premium 24-Hour Support |
Visitor Management (4 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Arrival Assist | ||
| Badge Printing | ||
| Pre-registration | ||
| Touchless Sign-in |
Workflow (1 vs 0)
| Feature | FacilityOS | TeamViewer |
|---|---|---|
| Visitor Approval Workflows |
Unique Features
Only in FacilityOS (51)
Real-time Operations Dashboard
VisitorOS API Access
Employee Sign-in Pass
Global Messaging
Sign-out Reminders
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage
Unlimited Users & Sign-ins
Visitor Management
Custom Branding Sign-in Flows
Unlimited Visitor Data Export
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging
+ 31 more unique features
Only in TeamViewer (40)
User Groups and Roles
Session Insights
TeamViewer AI
Tia - AI Troubleshooting Assistant
Actionable Insights
Powerful Management Dashboard
Frontline - AR-Powered Logistics
Vision Picking
Frontline Make
Hands-Free Operation
3D Annotations
TeamViewer Assist AR Lite
Text Recognition
Automated Remediation
Remote Script Execution
Auditability
Enhanced Mass Deployment (MSI)
Device Diversity Support
DEX Essentials
Cloud-Based Platform
+ 20 more unique features
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