FacilityOS vs Re:amaze

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FacilityOS offers more features (52 vs 47) and fewer integrations (10 vs 11). Starting price: FacilityOS at $199/mo vs Re:amaze at $29/mo. FacilityOS has 52 unique features while Re:amaze has 47 unique features, with 0 features in common.

FacilityOSRe:amaze
CategoryIT Service ManagementIT Service Management
Total Features5247
AI-Powered Features09
Starting Price$199/mo$29/mo
Pricing Tiers55
Integrations1011
Shared Features0
Shared Integrations1
Data Quality95%85%

Feature Comparison by Category

AI (0 vs 5)

FeatureFacilityOSRe:amaze
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis

API (1 vs 0)

FeatureFacilityOSRe:amaze
VisitorOS API Access

Analytics (0 vs 7)

FeatureFacilityOSRe:amaze
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting

Analytics & Reporting (1 vs 0)

FeatureFacilityOSRe:amaze
Real-time Operations Dashboard

Authentication (1 vs 0)

FeatureFacilityOSRe:amaze
Employee Sign-in Pass

Automation (0 vs 6)

FeatureFacilityOSRe:amaze
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows

Collaboration (0 vs 1)

FeatureFacilityOSRe:amaze
Team Presence

Communication (2 vs 5)

FeatureFacilityOSRe:amaze
Classic Chat Mode
Global Messaging
Live Chat
SMS and Voice Channels
Sign-out Reminders
Status Page
Video Calls

Compliance (2 vs 0)

FeatureFacilityOSRe:amaze
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage

Core Feature (2 vs 0)

FeatureFacilityOSRe:amaze
Unlimited Users & Sign-ins
Visitor Management

Core Platform (0 vs 1)

FeatureFacilityOSRe:amaze
Shared Inbox

Customization (1 vs 2)

FeatureFacilityOSRe:amaze
Custom Branding Sign-in Flows
Custom Hosted Domain
Customizable Email Appearance

Data Management (1 vs 0)

FeatureFacilityOSRe:amaze
Unlimited Visitor Data Export

Emergency Management (13 vs 0)

FeatureFacilityOSRe:amaze
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging
Real-time Portal Tracking
Roll Call QR Code Scanning
Unlimited Drills & Evacuations
Unlimited Mustering Points

Forms (0 vs 1)

FeatureFacilityOSRe:amaze
Contact Forms

Hardware (4 vs 0)

FeatureFacilityOSRe:amaze
13" iPad Upgrade
Cellular Data Connection
Color Badge Printer Upgrade
iPad Hardware Included

Infrastructure (1 vs 0)

FeatureFacilityOSRe:amaze
Microsoft Azure Hosting

Integration (5 vs 3)

FeatureFacilityOSRe:amaze
Active Directory Integration
Email Integration
Industry Custom Integrations
Mass Notification Systems Integration
Microsoft Outlook Events Plugin
Social Media Channels
Third-party Watchlist Integration
Website Integration

Knowledge Base (0 vs 4)

FeatureFacilityOSRe:amaze
AI Knowledge Base
Article Feedback
FAQ Center
FAQ Edit History

Logistics (1 vs 0)

FeatureFacilityOSRe:amaze
Asset & Logistics Management

Marketing (0 vs 1)

FeatureFacilityOSRe:amaze
Push Campaigns

Mobile (1 vs 1)

FeatureFacilityOSRe:amaze
Mobile App
Mobile Apps

Monitoring (0 vs 4)

FeatureFacilityOSRe:amaze
Live Dashboard
Live Dashboard Customer Monitoring
Live View of Site Visitors
Peek

Multi-tenancy (1 vs 0)

FeatureFacilityOSRe:amaze
Multi-tenant Support

Notifications (1 vs 0)

FeatureFacilityOSRe:amaze
Unlimited Real-time Notifications

Organization (0 vs 3)

FeatureFacilityOSRe:amaze
Departments
Multibrand
Tags

Productivity (0 vs 1)

FeatureFacilityOSRe:amaze
Quick Answers

Reporting (2 vs 0)

FeatureFacilityOSRe:amaze
Automated Reporting
Full Digital Audit Trail

Safety (1 vs 0)

FeatureFacilityOSRe:amaze
Evacuation & Emergency Management

Scheduling (0 vs 1)

FeatureFacilityOSRe:amaze
Office Hours

Security (5 vs 1)

FeatureFacilityOSRe:amaze
Access Control & Security Management
ID Scanning
Role Permissions
Single Sign-On (SSO)
Visitor Screening
Watchlists

Support (1 vs 0)

FeatureFacilityOSRe:amaze
Hardware Repairs & Support

Visitor Management (4 vs 0)

FeatureFacilityOSRe:amaze
Arrival Assist
Badge Printing
Pre-registration
Touchless Sign-in

Workflow (1 vs 0)

FeatureFacilityOSRe:amaze
Visitor Approval Workflows

Unique Features

Only in FacilityOS (52)

Real-time Operations Dashboard
VisitorOS API Access
Employee Sign-in Pass
Global Messaging
Sign-out Reminders
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage
Unlimited Users & Sign-ins
Visitor Management
Custom Branding Sign-in Flows
Unlimited Visitor Data Export
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging

+ 32 more unique features

Only in Re:amaze (47)

AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode

+ 27 more unique features

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