HubSpot Service Hub vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
HubSpot Service Hub offers fewer features (0 vs 52) and fewer integrations (0 vs 5). Starting price: HubSpot Service Hub at Contact Sales vs Trustpilot Business at $339/mo. HubSpot Service Hub has 0 unique features while Trustpilot Business has 52 unique features, with 0 features in common.
| HubSpot Service Hub | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 0 | 52 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | $339/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 0 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 10% | 90% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
Admin & Security (0 vs 1)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analytics & Reporting (0 vs 13)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (0 vs 3)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Customization (0 vs 4)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations |
Data Management (0 vs 1)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Export Service Reviews |
Feedback Management (0 vs 3)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Integration (0 vs 5)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Marketing (0 vs 12)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (0 vs 2)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Review Management (0 vs 2)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
SEO (0 vs 1)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Review SEO |
Support (0 vs 3)
| Feature | HubSpot Service Hub | Trustpilot Business |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Unique Features
Only in HubSpot Service Hub (0)
Only in Trustpilot Business (52)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 32 more unique features
View HubSpot Service Hub details View Trustpilot Business details HubSpot Service Hub alternatives Trustpilot Business alternatives
Want to build your own alternative to HubSpot Service Hub or Trustpilot Business?
Analyze it with Reap