HubSpot Service Hub vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
HubSpot Service Hub offers fewer features (0 vs 79) and fewer integrations (0 vs 16). Starting price: HubSpot Service Hub at Contact Sales vs Simplesat at $119/mo. HubSpot Service Hub has 0 unique features while Simplesat has 79 unique features, with 0 features in common.
| HubSpot Service Hub | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 0 | 79 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | $119/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 0 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 10% | 95% |
Feature Comparison by Category
AI Features (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Multi-Brand Support |
Automation (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Compliance (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Customer Management (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Customer Management |
Customization (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (0 vs 4)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Email Features (0 vs 3)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback Management (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integrations (0 vs 14)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Multi-Language Support |
Notifications (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Reporting (0 vs 10)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (0 vs 2)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (0 vs 8)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (0 vs 6)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | HubSpot Service Hub | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Unique Features
Only in HubSpot Service Hub (0)
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
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