Housecall Pro vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Housecall Pro offers fewer features (55 vs 84) and more integrations (5 vs 3). Starting price: Housecall Pro at $79/mo vs UpKeep at $20/mo. Housecall Pro has 55 unique features while UpKeep has 84 unique features, with 0 features in common.
| Housecall Pro | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 84 |
| AI-Powered Features | 7 | 10 |
| Starting Price | $79/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 5 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 75% | 90% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| AI Team | ||
| Analyst AI | ||
| CSR AI | ||
| Coach AI | ||
| HCP Assist |
AI Automation (0 vs 6)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Accounting (2 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Accounting | ||
| Payroll |
Analytics (3 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Advanced Custom Reporting | ||
| Job Cost Tracking | ||
| Reporting |
Asset Management (0 vs 10)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Reliability & Downtime Tracking | ||
| Warranty Tracking |
Automation (0 vs 1)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Workflow Automation |
Billing (2 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Invoicing | ||
| Voice to Invoicing |
Communications (3 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| In-App Chat | ||
| On My Way Texts | ||
| Voice |
Compliance (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Core Operations (0 vs 1)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Work Order Management |
Customer Engagement (5 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Customer Communication | ||
| Customer Management | ||
| Customer Portal | ||
| Online Booking | ||
| Property Profiles |
Enterprise (0 vs 1)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Extensibility (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Fleet Management (0 vs 5)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Integration (3 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Open API | ||
| QuickBooks Integration | ||
| Zapier Integration |
Integrations (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations |
Inventory (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management |
IoT (0 vs 8)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Marketing (6 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Automated Marketing | ||
| Campaigns | ||
| Email Marketing | ||
| Google Local Services | ||
| Postcards and Email Marketing | ||
| Websites |
Mobile (0 vs 2)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Mobile Offline Mode | ||
| Mobile-First CMMS |
Notifications (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Operations (6 vs 17)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Checklists | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Customer Equipment Tracking | ||
| Data Importing | ||
| Employee GPS Tracking | ||
| External Request Portal | ||
| File Upload | ||
| GPS Tracking | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management |
Payments (6 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Accept Payments | ||
| Business and Consumer Financing | ||
| Card Processing | ||
| Card Reader | ||
| Consumer Financing | ||
| Instapay |
Platform (2 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Mobile App | ||
| Offline Viewing |
Pricing (2 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Price Book | ||
| Profit Rhino |
Reporting (0 vs 8)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| Parts Consumption Reports | ||
| Requests Analysis | ||
| User Login Reports |
Reputation Management (1 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Review Management |
Safety (0 vs 4)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Sales (5 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Estimating | ||
| Pipeline | ||
| Quotes and Proposals | ||
| Recurring Service Plans | ||
| Sales Proposal Tool |
Security (0 vs 3)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Custom Roles | ||
| Enterprise Security | ||
| SSO & Custom Roles |
Support (4 vs 0)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Community Access | ||
| Dedicated Onboarding Specialist | ||
| Escalated Phone Support | ||
| Live Phone and Chat Support |
Training (0 vs 2)
| Feature | Housecall Pro | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software |
Unique Features
Only in Housecall Pro (55)
Accounting
Payroll
AI Team
Analyst AI
Coach AI
CSR AI
HCP Assist
Advanced Custom Reporting
Job Cost Tracking
Reporting
Invoicing
Voice to Invoicing
In-App Chat
On My Way Texts
Voice
Customer Communication
Customer Management
Customer Portal
Online Booking
Property Profiles
+ 35 more unique features
Only in UpKeep (84)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Workflow Automation
Full Auditability
OSHA Compliance Logging
Signature Capture
+ 64 more unique features
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