Housecall Pro vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Housecall Pro offers more features (55 vs 22) and more integrations (5 vs 4). Starting price: Housecall Pro at $79/mo vs ServiceMax at Contact Sales. Housecall Pro has 55 unique features while ServiceMax has 22 unique features, with 0 features in common.
| Housecall Pro | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 22 |
| AI-Powered Features | 7 | 2 |
| Starting Price | $79/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 5 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 75% | 50% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| AI Team | ||
| Analyst AI | ||
| CSR AI | ||
| Coach AI | ||
| HCP Assist |
AI/Machine Learning (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Optimization Engine |
Accounting (2 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Accounting | ||
| Payroll |
Analytics (3 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Advanced Custom Reporting | ||
| Job Cost Tracking | ||
| Performance Analytics | ||
| Reporting |
Asset Management (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Installed Base and Asset Lifecycle Management |
Automation (0 vs 2)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Automate and Streamline Workflows | ||
| Entitlements Engine |
Billing (2 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Invoicing | ||
| Voice to Invoicing |
Cloud/Infrastructure (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Communications (3 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| In-App Chat | ||
| On My Way Texts | ||
| Voice |
Contract Management (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Customer Engagement (5 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Customer Communication | ||
| Customer Management | ||
| Customer Portal | ||
| Customer Self-Service and Engagement | ||
| Online Booking | ||
| Property Profiles |
Integration (3 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Open API | ||
| QuickBooks Integration | ||
| Zapier Integration |
Integrations (0 vs 2)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Integration with Existing Systems | ||
| Salesforce Integration |
IoT (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| IoT Integration |
Maintenance Management (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Marketing (6 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Automated Marketing | ||
| Campaigns | ||
| Email Marketing | ||
| Google Local Services | ||
| Postcards and Email Marketing | ||
| Websites |
Mobile (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Mobile-First Tools for Technicians |
Operations (6 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Checklists | ||
| Customer Equipment Tracking | ||
| Employee GPS Tracking | ||
| GPS Tracking | ||
| Scheduling and Dispatching | ||
| VGPS/Dashcams |
Payments (6 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Accept Payments | ||
| Business and Consumer Financing | ||
| Card Processing | ||
| Card Reader | ||
| Consumer Financing | ||
| Instapay |
Platform (2 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Mobile App | ||
| Offline Viewing |
Pricing (2 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Price Book | ||
| Profit Rhino |
Remote Support (0 vs 4)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Reputation Management (1 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Review Management |
Sales (5 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Estimating | ||
| Pipeline | ||
| Quotes and Proposals | ||
| Recurring Service Plans | ||
| Sales Proposal Tool |
Scheduling (0 vs 2)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Optimize Scheduling and Dispatch | ||
| Service Board |
Security (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Enterprise-Grade Security |
Support (4 vs 0)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Community Access | ||
| Dedicated Onboarding Specialist | ||
| Escalated Phone Support | ||
| Live Phone and Chat Support |
Work Management (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Work Execution Management |
Workflow Management (0 vs 1)
| Feature | Housecall Pro | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in Housecall Pro (55)
Accounting
Payroll
AI Team
Analyst AI
Coach AI
CSR AI
HCP Assist
Advanced Custom Reporting
Job Cost Tracking
Reporting
Invoicing
Voice to Invoicing
In-App Chat
On My Way Texts
Voice
Customer Communication
Customer Management
Customer Portal
Online Booking
Property Profiles
+ 35 more unique features
Only in ServiceMax (22)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Preventive Maintenance
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
+ 2 more unique features
View Housecall Pro details View ServiceMax details Housecall Pro alternatives ServiceMax alternatives
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