Hopin vs Universe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Hopin offers fewer features (40 vs 64) and more integrations (30 vs 9). Starting price: Hopin at $99/mo vs Universe at Contact Sales. Hopin has 39 unique features while Universe has 63 unique features, with 1 features in common.
| Hopin | Universe | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 40 | 64 |
| AI-Powered Features | 5 | 0 |
| Starting Price | $99/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 30 | 9 |
| Shared Features | 1 | |
| Shared Integrations | 4 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
Access (1 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Mobile App |
Accessibility (2 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Accessibility Features | ||
| Real-Time Translation |
Administration (5 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Attendee Check-In | ||
| Registration Management | ||
| Session Scheduling | ||
| Speaker Management | ||
| Sponsor Management |
Analytics (4 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Advanced Analytics | ||
| Analytics Dashboard | ||
| Attendee Feedback | ||
| Sponsor Booth Analytics |
Analytics & Reporting (0 vs 6)
| Feature | Hopin | Universe |
|---|---|---|
| Account Dashboard | ||
| Audience Insights | ||
| Customized Recurring Reports | ||
| Detailed Cross-Event Analytics | ||
| Integrated Conversion Tracking | ||
| Real-time Analytics and Insights |
Automation (1 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Custom Workflows |
Broadcasting (1 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Live Streaming |
Checkout (0 vs 3)
| Feature | Hopin | Universe |
|---|---|---|
| Checkout Customization | ||
| Custom Checkout Questions | ||
| Waiting Room |
Communication (1 vs 4)
| Feature | Hopin | Universe |
|---|---|---|
| Automatic Email Reminders | ||
| Chat & Messaging | ||
| Custom Order Messages | ||
| Purchase Receipts | ||
| Ticket Resend |
Content (2 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| On-Demand Content | ||
| Video Recordings |
Customer Service (0 vs 3)
| Feature | Hopin | Universe |
|---|---|---|
| Extended Chargeback Support | ||
| Refund Management | ||
| Standard Chargeback Support |
Customization (1 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Custom Branding |
Data Management (0 vs 1)
| Feature | Hopin | Universe |
|---|---|---|
| Data Ownership |
Developer Tools (0 vs 3)
| Feature | Hopin | Universe |
|---|---|---|
| GraphQL API | ||
| Open API | ||
| Webhooks |
Engagement (4 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Breakout Rooms | ||
| Gamification | ||
| Networking Lounge | ||
| Polls & Surveys |
Event Management (0 vs 4)
| Feature | Hopin | Universe |
|---|---|---|
| Event Creation | ||
| Event Manager | ||
| Inventory Control | ||
| Timed-Entry Schedule Management |
Events (3 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Hybrid Event Support | ||
| Interactive Sessions | ||
| Virtual Venue |
Exhibiting (2 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Exhibitor Booths | ||
| Virtual Booth Customization |
Integration (1 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| API Access |
Marketing (5 vs 5)
| Feature | Hopin | Universe |
|---|---|---|
| Attendee Segmentation | ||
| Distribution Network | ||
| Email Marketing | ||
| Event Promotion Tools | ||
| Fan Data Access | ||
| Marketing Strategy | ||
| Partner Marketing Services | ||
| Referral Program | ||
| Social Media Integration | ||
| Sponsorship Opportunities |
Networking (3 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Attendee Directory | ||
| Virtual Networking Events | ||
| Virtual Networking Profiles |
Onsite Management (0 vs 4)
| Feature | Hopin | Universe |
|---|---|---|
| Custom Badges | ||
| Custom Paper Tickets | ||
| RFID Access Control | ||
| Scan and Sell at Door |
Payments (0 vs 8)
| Feature | Hopin | Universe |
|---|---|---|
| Additional Fee Options | ||
| Advanced Payouts | ||
| Cardholder Presales | ||
| Fee Control | ||
| Multiple Payment Methods | ||
| Payment Plans | ||
| Payment Processing | ||
| Tax Management |
Pricing (0 vs 2)
| Feature | Hopin | Universe |
|---|---|---|
| Dynamic Pricing | ||
| Pricing Optimization Analysis |
Sales (4 vs 0)
| Feature | Hopin | Universe |
|---|---|---|
| Lead Capture Forms | ||
| Merchandise Store | ||
| Payment Processing | ||
| Ticketing System |
Sales Channels (0 vs 6)
| Feature | Hopin | Universe |
|---|---|---|
| Partner Affiliate Channels | ||
| Sell on Facebook | ||
| Sell on Ticketmaster | ||
| Sell on Universe Discover | ||
| Sell on Your Website | ||
| Website Embed |
Support (0 vs 7)
| Feature | Hopin | Universe |
|---|---|---|
| Contact Center Support | ||
| Dedicated Account Manager | ||
| Email Support | ||
| Online Help Center | ||
| Onsite Support | ||
| Priority Email Support | ||
| Scalable Customer Support |
Team Management (0 vs 1)
| Feature | Hopin | Universe |
|---|---|---|
| Team Permissions |
Ticket Management (0 vs 7)
| Feature | Hopin | Universe |
|---|---|---|
| Date and Time Changes | ||
| Digital QR-Coded Tickets | ||
| Ticket Transfers | ||
| Ticket Upgrades | ||
| Tiered Ticketing | ||
| Unlimited Add-ons | ||
| Unlimited Ticket Types |
Unique Features
Only in Hopin (39)
Mobile App
Accessibility Features
Real-Time Translation
Attendee Check-In
Registration Management
Session Scheduling
Speaker Management
Sponsor Management
Advanced Analytics
Analytics Dashboard
Attendee Feedback
Sponsor Booth Analytics
Custom Workflows
Live Streaming
Chat & Messaging
On-Demand Content
Video Recordings
Custom Branding
Breakout Rooms
Gamification
+ 19 more unique features
Only in Universe (63)
Account Dashboard
Audience Insights
Customized Recurring Reports
Detailed Cross-Event Analytics
Integrated Conversion Tracking
Real-time Analytics and Insights
Checkout Customization
Custom Checkout Questions
Waiting Room
Automatic Email Reminders
Custom Order Messages
Purchase Receipts
Ticket Resend
Extended Chargeback Support
Refund Management
Standard Chargeback Support
Data Ownership
GraphQL API
Open API
Webhooks
+ 43 more unique features
Want to build your own alternative to Hopin or Universe?
Analyze it with Reap