GSM Tasks vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GSM Tasks offers fewer features (56 vs 113). Starting price: GSM Tasks at $14/mo vs ServiceTitan at Contact Sales. GSM Tasks has 56 unique features while ServiceTitan has 113 unique features, with 0 features in common.
| GSM Tasks | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 56 | 113 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $14/mo | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 7 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
Accounting (0 vs 10)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Analytics (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Data Analysis | ||
| Fleet Analytics |
Automation (3 vs 2)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Auto-dispatch | ||
| Automated Alerts | ||
| Automated Arrival Time Recalculations | ||
| Automated Form Triggers | ||
| Multi-task Trigger Options |
Business Management (0 vs 3)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (5 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Customer Notifications | ||
| Driver Notes | ||
| Notifications | ||
| Tap to Call/SMS/Email | ||
| Two Way SMS | ||
| White Label Notifications |
Customer Experience (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customer Service (5 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Client Environment | ||
| Fast Proof of Delivery Function | ||
| Proof of Delivery (e-POD) | ||
| Queue Number with Estimated Arrival Time | ||
| Signature Capture |
Customization (4 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Custom Dashboard/App Templates | ||
| Custom Data Layout | ||
| Custom Meta-fields | ||
| Customizable Data Layout |
Dashboard (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Complete Overview | ||
| Management Dashboard |
Data Management (1 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Bulk Import/Export of Tasks and Contacts |
Dispatch & Scheduling (0 vs 5)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Documentation (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Digital Documentation | ||
| Photo and Video Capture |
Field Operations (0 vs 17)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Front Office (0 vs 3)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integration (4 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| API Integration | ||
| Easy Integration with GPS Systems | ||
| Email Parsing | ||
| Integration with CRM and Warehouse Systems |
Integrations (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory Management (0 vs 6)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Marketing (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile (3 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Mobile App for Drivers | ||
| Offline Mobile App | ||
| iOS and Android Support |
Navigation (1 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| GPS Navigation |
Organization (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Calendar View | ||
| Routes and Folders Function |
Payment Processing (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Project Management (0 vs 8)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Reporting & Analytics (0 vs 7)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Routing (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Automated Routing | ||
| Route Optimization |
Sales (0 vs 13)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Convex |
Security (1 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Individual System Admission |
Service Management (0 vs 4)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Support (2 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Free Onboarding | ||
| Personal Account Manager |
Task Management (8 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| Drag and Drop Task Management | ||
| Filter Custom Fields | ||
| Reattempt Jobs | ||
| Recurring Tasks | ||
| Task Creation | ||
| Task Filtering | ||
| Task Reordering | ||
| Unlimited Tasks |
Tracking (9 vs 0)
| Feature | GSM Tasks | ServiceTitan |
|---|---|---|
| App Based GPS Tracking | ||
| Barcode Scanning | ||
| Drivers Search and Filter on Map View | ||
| Geotags and Timestamps | ||
| Live ETA Visible | ||
| Live Route Path on Map View | ||
| Live Tracking | ||
| Real-time GPS Tracking | ||
| Real-time Updates |
Unique Features
Only in GSM Tasks (56)
Data Analysis
Fleet Analytics
Auto-dispatch
Automated Arrival Time Recalculations
Multi-task Trigger Options
Customer Notifications
Driver Notes
Notifications
Tap to Call/SMS/Email
White Label Notifications
Client Environment
Fast Proof of Delivery Function
Proof of Delivery (e-POD)
Queue Number with Estimated Arrival Time
Signature Capture
Custom Dashboard/App Templates
Custom Data Layout
Custom Meta-fields
Customizable Data Layout
Complete Overview
+ 36 more unique features
Only in ServiceTitan (113)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
+ 93 more unique features
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