GSM Tasks vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GSM Tasks offers more features (56 vs 22) and more integrations (7 vs 4). Starting price: GSM Tasks at $14/mo vs ServiceMax at Contact Sales. GSM Tasks has 56 unique features while ServiceMax has 22 unique features, with 0 features in common.
| GSM Tasks | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 56 | 22 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $14/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 7 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 50% |
Feature Comparison by Category
AI/Machine Learning (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Optimization Engine |
Analytics (2 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Data Analysis | ||
| Fleet Analytics | ||
| Performance Analytics |
Asset Management (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Installed Base and Asset Lifecycle Management |
Automation (3 vs 2)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Auto-dispatch | ||
| Automate and Streamline Workflows | ||
| Automated Arrival Time Recalculations | ||
| Entitlements Engine | ||
| Multi-task Trigger Options |
Cloud/Infrastructure (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Communication (5 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Customer Notifications | ||
| Driver Notes | ||
| Notifications | ||
| Tap to Call/SMS/Email | ||
| White Label Notifications |
Contract Management (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Customer Engagement (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Customer Self-Service and Engagement |
Customer Service (5 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Client Environment | ||
| Fast Proof of Delivery Function | ||
| Proof of Delivery (e-POD) | ||
| Queue Number with Estimated Arrival Time | ||
| Signature Capture |
Customization (4 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Custom Dashboard/App Templates | ||
| Custom Data Layout | ||
| Custom Meta-fields | ||
| Customizable Data Layout |
Dashboard (2 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Complete Overview | ||
| Management Dashboard |
Data Management (1 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Bulk Import/Export of Tasks and Contacts |
Documentation (2 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Digital Documentation | ||
| Photo and Video Capture |
Integration (4 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| API Integration | ||
| Easy Integration with GPS Systems | ||
| Email Parsing | ||
| Integration with CRM and Warehouse Systems |
Integrations (0 vs 2)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Integration with Existing Systems | ||
| Salesforce Integration |
IoT (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| IoT Integration |
Maintenance Management (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Mobile (3 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Mobile App for Drivers | ||
| Mobile-First Tools for Technicians | ||
| Offline Mobile App | ||
| iOS and Android Support |
Navigation (1 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| GPS Navigation |
Organization (2 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Calendar View | ||
| Routes and Folders Function |
Remote Support (0 vs 4)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Routing (2 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Automated Routing | ||
| Route Optimization |
Scheduling (0 vs 2)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Optimize Scheduling and Dispatch | ||
| Service Board |
Security (1 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Enterprise-Grade Security | ||
| Individual System Admission |
Support (2 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Free Onboarding | ||
| Personal Account Manager |
Task Management (8 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Drag and Drop Task Management | ||
| Filter Custom Fields | ||
| Reattempt Jobs | ||
| Recurring Tasks | ||
| Task Creation | ||
| Task Filtering | ||
| Task Reordering | ||
| Unlimited Tasks |
Tracking (9 vs 0)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| App Based GPS Tracking | ||
| Barcode Scanning | ||
| Drivers Search and Filter on Map View | ||
| Geotags and Timestamps | ||
| Live ETA Visible | ||
| Live Route Path on Map View | ||
| Live Tracking | ||
| Real-time GPS Tracking | ||
| Real-time Updates |
Work Management (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Work Execution Management |
Workflow Management (0 vs 1)
| Feature | GSM Tasks | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in GSM Tasks (56)
Data Analysis
Fleet Analytics
Auto-dispatch
Automated Arrival Time Recalculations
Multi-task Trigger Options
Customer Notifications
Driver Notes
Notifications
Tap to Call/SMS/Email
White Label Notifications
Client Environment
Fast Proof of Delivery Function
Proof of Delivery (e-POD)
Queue Number with Estimated Arrival Time
Signature Capture
Custom Dashboard/App Templates
Custom Data Layout
Custom Meta-fields
Customizable Data Layout
Complete Overview
+ 36 more unique features
Only in ServiceMax (22)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Preventive Maintenance
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
+ 2 more unique features
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