GSM Tasks vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GSM Tasks offers more features (56 vs 55) and more integrations (7 vs 4). Starting price: GSM Tasks at $14/mo vs ServiceBridge at Contact Sales. GSM Tasks has 54 unique features while ServiceBridge has 53 unique features, with 2 features in common.
| GSM Tasks | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 56 | 55 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $14/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 7 | 4 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
API (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (2 vs 2)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Data Analysis | ||
| Fleet Analytics | ||
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Tracking (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Asset Management |
Automation (3 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Auto-dispatch | ||
| Automated Arrival Time Recalculations | ||
| Multi-task Trigger Options |
Billing (0 vs 3)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Customer Management |
Communication (5 vs 2)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Customer Notifications | ||
| Customer-Facing and Private Notes | ||
| Driver Notes | ||
| Notifications | ||
| Tap to Call/SMS/Email | ||
| White Label Notifications |
Contract Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Service Contracts |
Customer Communication (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Customer Portal |
Customer Service (5 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Client Environment | ||
| Fast Proof of Delivery Function | ||
| Proof of Delivery (e-POD) | ||
| Queue Number with Estimated Arrival Time | ||
| Signature Capture |
Customization (4 vs 2)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Custom Dashboard/App Templates | ||
| Custom Data Layout | ||
| Custom Fields | ||
| Custom Forms & Templates | ||
| Custom Meta-fields | ||
| Customizable Data Layout |
Dashboard (2 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Complete Overview | ||
| Management Dashboard |
Data Management (1 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Bulk Import/Export of Tasks and Contacts |
Dispatching (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (2 vs 2)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Digital Documentation | ||
| Photo and Video Capture | ||
| Signature Capture | ||
| Sketches and Drawings |
Fleet Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Integration (4 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| API Integration | ||
| Easy Integration with GPS Systems | ||
| Email Parsing | ||
| Integration with CRM and Warehouse Systems |
Inventory Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Products & Services |
Job Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Work Orders |
Location Services (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| GPS Tracking |
Mapping (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (3 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Mobile App for Drivers | ||
| Offline Mobile App | ||
| iOS and Android Support |
Monitoring (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Real-Time Job Status |
Navigation (1 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| GPS Navigation |
Organization (2 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Calendar View | ||
| Routes and Folders Function |
Payment Processing (0 vs 3)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Commissions |
Pricing (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Custom Pricing |
Project Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Project Management |
Quoting (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (0 vs 2)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reviews (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Customer Reviews |
Routing (2 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Automated Routing | ||
| Route Optimization |
Scheduling (0 vs 3)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (1 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Individual System Admission | ||
| Roles & Permissions |
Support (2 vs 4)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Free Onboarding | ||
| Help Documentation | ||
| Personal Account Manager | ||
| Phone Support |
Sync (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (8 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Drag and Drop Task Management | ||
| Filter Custom Fields | ||
| Reattempt Jobs | ||
| Recurring Tasks | ||
| Task Creation | ||
| Task Filtering | ||
| Task Reordering | ||
| To Do List | ||
| Unlimited Tasks |
Territory Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Timesheets |
Tracking (9 vs 0)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| App Based GPS Tracking | ||
| Barcode Scanning | ||
| Drivers Search and Filter on Map View | ||
| Geotags and Timestamps | ||
| Live ETA Visible | ||
| Live Route Path on Map View | ||
| Live Tracking | ||
| Real-time GPS Tracking | ||
| Real-time Updates |
Training (0 vs 1)
| Feature | GSM Tasks | ServiceBridge |
|---|---|---|
| Training Sessions |
Unique Features
Only in GSM Tasks (54)
Data Analysis
Fleet Analytics
Auto-dispatch
Automated Arrival Time Recalculations
Multi-task Trigger Options
Customer Notifications
Driver Notes
Tap to Call/SMS/Email
White Label Notifications
Client Environment
Fast Proof of Delivery Function
Proof of Delivery (e-POD)
Queue Number with Estimated Arrival Time
Custom Dashboard/App Templates
Custom Data Layout
Custom Meta-fields
Customizable Data Layout
Complete Overview
Management Dashboard
Bulk Import/Export of Tasks and Contacts
+ 34 more unique features
Only in ServiceBridge (53)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Sketches and Drawings
Vehicle Maintenance Monitoring
Mandated Settings
+ 33 more unique features
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