Growave vs Retently
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Growave offers more features (61 vs 57) and fewer integrations (16 vs 19). Both start at $49/mo. Growave has 60 unique features while Retently has 56 unique features, with 1 features in common.
| Growave | Retently | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 61 | 57 |
| AI-Powered Features | 0 | 3 |
| Starting Price | $49/mo | $49/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 16 | 19 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
Analytics (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Analytics |
Analytics & Reporting (0 vs 13)
| Feature | Growave | Retently |
|---|---|---|
| AI-Powered Feedback Classification & Topic Analytics | ||
| AI-Powered Sentiment Analysis | ||
| AI-Powered Text Analysis | ||
| Account-Level Exportable Scores | ||
| Advanced Reporting, Trends, and Benchmarking | ||
| Audience and Feedback Segmentation | ||
| CX Analytics | ||
| Feedback Analytics | ||
| Journey Mapping | ||
| NPS Benchmarks | ||
| Real-Time Insights | ||
| Trend Groups | ||
| Trends in Group |
Automation (4 vs 7)
| Feature | Growave | Retently |
|---|---|---|
| Automated Email Follow-Ups | ||
| Automated Recurring Surveys | ||
| Feedback Loop | ||
| Flexible Workflows | ||
| Page Redirect | ||
| Pre-built Retention Flows | ||
| Review Request Email Series | ||
| Shopify Flow | ||
| Shopify Flow Automation | ||
| Survey Reminders | ||
| Webhook Events |
Campaigns (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Boost Campaign (Bonus Points Events) |
Checkout (2 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Checkout Extensions | ||
| Seamless Checkout Experience |
Customization (5 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Account Extensions | ||
| Customize Email Appearance | ||
| Layout: Widgets, Sidebar, Sliders | ||
| Loyalty Page Custom Design | ||
| Review Attributes |
Data Management (1 vs 5)
| Feature | Growave | Retently |
|---|---|---|
| Antivirus Detection | ||
| Data Export | ||
| Data Residency | ||
| Email Addresses Cleanup | ||
| Import/Export Reviews | ||
| Outbox Data Retention |
Developer Tools (7 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Documentation | ||
| Front-end JavaScript SDK | ||
| Metafields | ||
| Powerful API & Headless Compatibility | ||
| Rest API | ||
| Shopify Hydrogen & Headless Commerce | ||
| Webhooks |
Email Marketing (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Loyalty Email Campaigns |
Engagement (3 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Nudges (On-site Reminders) | ||
| On-site Widget | ||
| Wishlist & Gift Registry |
Enterprise (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Multi-Store & International Support |
Feedback Management (0 vs 2)
| Feature | Growave | Retently |
|---|---|---|
| Feedback Import | ||
| Feedback Management |
Growth (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Referral Program |
Implementation (0 vs 1)
| Feature | Growave | Retently |
|---|---|---|
| Data Migration Concierge |
Integration (0 vs 1)
| Feature | Growave | Retently |
|---|---|---|
| REST API |
Integrations (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Email & SMS Integrations |
Localization (2 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Multi-language Storefront | ||
| Translations |
Loyalty (9 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| B2B Points Program | ||
| Custom Reward Actions | ||
| Dedicated Loyalty Page | ||
| Gift Cards | ||
| Loyalty Points Program | ||
| Loyalty QR | ||
| Points Expiration | ||
| Reward with Free Products | ||
| VIP Tiers Program |
Migration (2 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Contract Buyout Program | ||
| Data Migration Assistance |
Notifications (0 vs 1)
| Feature | Growave | Retently |
|---|---|---|
| Email & Slack Alerts |
Omnichannel (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Shopify POS Integration |
Referrals (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Custom Domain for Referrals |
Reviews (5 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Account Page Review Request | ||
| Checkout Extension for Featured Reviews | ||
| Grouped Product Reviews | ||
| Photo Reviews | ||
| Questions & Answers |
SEO (2 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Reviews in Google Shopping Feed | ||
| SEO - Rich Snippets |
Security (1 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Referral Program Fraud Protection |
Social Proof (2 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Instagram UGC | ||
| Reviews & User-Generated Content |
Support (3 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Customer Success Manager | ||
| Dedicated Launch Plan | ||
| Enterprise Success Manager |
Survey Channels (0 vs 7)
| Feature | Growave | Retently |
|---|---|---|
| Email Surveys | ||
| Embed Survey | ||
| In-App Surveys | ||
| Kiosk Surveys | ||
| Link Surveys | ||
| Omnichannel Reach | ||
| SMS Surveys |
Survey Customization (0 vs 6)
| Feature | Growave | Retently |
|---|---|---|
| Custom FROM Domain | ||
| Custom Survey Design | ||
| Multi-Language Survey Templates | ||
| No Retently Branding | ||
| Survey Branding & Personalization | ||
| Template Merge Fields |
Survey Management (0 vs 9)
| Feature | Growave | Retently |
|---|---|---|
| Customer Lifecycle Surveys | ||
| Question Routing | ||
| Smart Surveys | ||
| Survey Delay | ||
| Survey Outbox | ||
| Survey Queue | ||
| Survey Sampling | ||
| Survey Throttling | ||
| Transactional Surveys |
Survey Optimization (0 vs 1)
| Feature | Growave | Retently |
|---|---|---|
| A/B Testing |
Survey Types (0 vs 4)
| Feature | Growave | Retently |
|---|---|---|
| Anonymous Employee Surveys | ||
| CES Surveys | ||
| CSAT Surveys | ||
| NPS Surveys |
Wishlist (5 vs 0)
| Feature | Growave | Retently |
|---|---|---|
| Back-in-Stock Emails | ||
| Dedicated Wishlist Page | ||
| Gift Registry | ||
| On Sale Emails | ||
| Sidebar Add to Wishlist Button |
Unique Features
Only in Growave (60)
Analytics
Pre-built Retention Flows
Review Request Email Series
Shopify Flow
Shopify Flow Automation
Boost Campaign (Bonus Points Events)
Checkout Extensions
Seamless Checkout Experience
Account Extensions
Customize Email Appearance
Layout: Widgets, Sidebar, Sliders
Loyalty Page Custom Design
Review Attributes
Import/Export Reviews
Documentation
Front-end JavaScript SDK
Metafields
Powerful API & Headless Compatibility
Shopify Hydrogen & Headless Commerce
Webhooks
+ 40 more unique features
Only in Retently (56)
Account-Level Exportable Scores
Advanced Reporting, Trends, and Benchmarking
AI-Powered Feedback Classification & Topic Analytics
AI-Powered Sentiment Analysis
AI-Powered Text Analysis
Audience and Feedback Segmentation
CX Analytics
Feedback Analytics
Journey Mapping
NPS Benchmarks
Real-Time Insights
Trend Groups
Trends in Group
Automated Email Follow-Ups
Automated Recurring Surveys
Feedback Loop
Flexible Workflows
Page Redirect
Survey Reminders
Webhook Events
+ 36 more unique features
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