Greetly vs Zoho Assist
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Greetly offers more features (66 vs 23) and more integrations (8 vs 0). Starting price: Greetly at Contact Sales vs Zoho Assist at Free. Greetly has 66 unique features while Zoho Assist has 23 unique features, with 0 features in common.
| Greetly | Zoho Assist | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 66 | 23 |
| AI-Powered Features | 9 | 0 |
| Starting Price | Contact Sales | Free |
| Pricing Tiers | 2 | 2 |
| Integrations | 8 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
Administration (3 vs 2)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Assign Assistants to Receive Notifications | ||
| Bulk Deployment | ||
| Customization and Branding | ||
| Multiple Admin Roles | ||
| Unlimited Admins |
Advanced Support (0 vs 1)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Remote Camera Sharing |
Audit & Compliance (1 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Location Change Logs |
Automation (3 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Automated Visitor Communications | ||
| Automatic Visitor Checkout | ||
| Returning Visitor Sign-In |
Communication (0 vs 5)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Email, SMS, and Join Link Invitations | ||
| Screen Sharing | ||
| Session Recording and Sharing | ||
| Text, Audio, and Video Chat | ||
| Video Conferencing |
Communications (1 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| 2-Way Texting |
Compatibility (0 vs 1)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Cross-Platform Support |
Compliance (2 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Legal Document eSignatures | ||
| NDA Sign In & Documents |
Core Functionality (1 vs 2)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Remote Support | ||
| Unattended Remote Access | ||
| Visitor Check-In and Registration |
Customization (13 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Custom Badge Logo and Layout | ||
| Custom Brand Colors and Graphics | ||
| Custom Email Notification Names | ||
| Custom Fields and Data Capture | ||
| Custom Notification Logos | ||
| Custom Workflow Features | ||
| Customize All Visitor Verbiage | ||
| Customize Check-In Experience | ||
| Customize Employee Notifications | ||
| Customize Flow by Visitor Type | ||
| Customize Workflows | ||
| Drag-and-Drop Editor | ||
| Forms & Workflows |
Data Management (1 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Visitor Log Deletion |
Diagnostics (0 vs 1)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Diagnostic Troubleshooting Tools |
Hardware Integration (2 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Kiosks & Tablets | ||
| Multi-Kiosk Support |
Health & Safety (4 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Contract Tracing | ||
| Health and Safety Screening | ||
| Touchless Employee Badge Scanning | ||
| Touchless Visitor Check-In |
Infrastructure (1 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Cloud-Based Infrastructure |
Integration (2 vs 1)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Active Directory Integration | ||
| Preregister Visitors from Calendar Invite | ||
| SDKs, APIs, and Webhooks |
Localization (3 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Localize Notification Phone Numbers | ||
| Multilingual Capabilities | ||
| Voice Notifications in 26 Languages |
Mobile (0 vs 2)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Mobile App - Customer | ||
| Mobile App - Technician |
Notifications (5 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Host Notifications & Alerts | ||
| Merge Visitor Data into Host Notifications | ||
| Multi-Channel Notifications | ||
| Real-Time Alerts and Notifications | ||
| Voice Notifications |
Operations (3 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Digital Mailroom | ||
| Remote Visitor Checkout | ||
| Send Checkout Links to Visitors |
Reporting (7 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| 365-Day Visitor Log | ||
| Customize and Save Visitor Log Views | ||
| Data Export to CSV | ||
| Data Export to PDF | ||
| Realtime Data Access | ||
| Schedule and Send Automatic Reports | ||
| Visitor Logs & Reporting |
Safety (2 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Emergency Evacuation Notifications | ||
| Evacuation Roll Call and Safety Log |
Security (6 vs 2)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Capture Visitor Photos | ||
| Government-Issued ID Verification | ||
| Single Sign-On with Azure | ||
| TLS 1.2 and AES 256-bit Encryption | ||
| Two-Factor Authentication | ||
| US Driver's License Scanning | ||
| Visitor Badge Printing | ||
| Watchlist & Co-pilot Alerts |
Support (1 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Free Upgrades and Product Updates |
Support Tools (0 vs 3)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| File Transfer | ||
| Multi-Monitor Navigation | ||
| Session Scheduling |
User Experience (2 vs 3)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Digital Receptionist | ||
| Interactive Check-In Signage | ||
| No Download Required for On-Demand Sessions | ||
| No Installation for Technicians | ||
| Self-Service Portal |
Visitor Management (3 vs 0)
| Feature | Greetly | Zoho Assist |
|---|---|---|
| Pre-Registration | ||
| Preregister Visitors from Admin | ||
| QR Codes |
Unique Features
Only in Greetly (66)
Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins
Location Change Logs
Automated Visitor Communications
Automatic Visitor Checkout
Returning Visitor Sign-In
2-Way Texting
Legal Document eSignatures
NDA Sign In & Documents
Visitor Check-In and Registration
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications
+ 46 more unique features
Only in Zoho Assist (23)
Bulk Deployment
Customization and Branding
Remote Camera Sharing
Email, SMS, and Join Link Invitations
Screen Sharing
Session Recording and Sharing
Text, Audio, and Video Chat
Video Conferencing
Cross-Platform Support
Remote Support
Unattended Remote Access
Diagnostic Troubleshooting Tools
SDKs, APIs, and Webhooks
Mobile App - Customer
Mobile App - Technician
TLS 1.2 and AES 256-bit Encryption
Two-Factor Authentication
File Transfer
Multi-Monitor Navigation
Session Scheduling
+ 3 more unique features
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