Greetly vs Xurrent
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Greetly offers more features (66 vs 41) and more integrations (8 vs 6). Both start at Contact Sales. Greetly has 66 unique features while Xurrent has 41 unique features, with 0 features in common.
| Greetly | Xurrent | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 66 | 41 |
| AI-Powered Features | 9 | 15 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 5 |
| Integrations | 8 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI & Automation (0 vs 4)
| Feature | Greetly | Xurrent |
|---|---|---|
| AI Automations | ||
| AI Virtual Agent | ||
| Intelligent Alerting & Routing | ||
| Sera AI |
Administration (3 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Assign Assistants to Receive Notifications | ||
| Multiple Admin Roles | ||
| Unlimited Admins |
Asset Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Service Configuration & IT Asset Management |
Audit & Compliance (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Location Change Logs |
Automation (3 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Automated Visitor Communications | ||
| Automatic Visitor Checkout | ||
| Returning Visitor Sign-In | ||
| Workflow Automation |
Billing (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Managed Service Provider (MSP) Billing |
Change Management (0 vs 2)
| Feature | Greetly | Xurrent |
|---|---|---|
| Change Management | ||
| Release Management |
Communication & Status (0 vs 3)
| Feature | Greetly | Xurrent |
|---|---|---|
| Automated Status Updates | ||
| Public & Private Status Pages | ||
| Status Pages |
Communications (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| 2-Way Texting |
Compliance (2 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Legal Document eSignatures | ||
| NDA Sign In & Documents |
Core Functionality (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Visitor Check-In and Registration |
Customization (13 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Custom Badge Logo and Layout | ||
| Custom Brand Colors and Graphics | ||
| Custom Email Notification Names | ||
| Custom Fields and Data Capture | ||
| Custom Notification Logos | ||
| Custom Workflow Features | ||
| Customize All Visitor Verbiage | ||
| Customize Check-In Experience | ||
| Customize Employee Notifications | ||
| Customize Flow by Visitor Type | ||
| Customize Workflows | ||
| Drag-and-Drop Editor | ||
| Forms & Workflows |
Data Management (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Visitor Log Deletion |
E-Commerce (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Web Store |
Facilities Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Facilities Management |
Feedback & Analytics (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Customer Feedback |
Financial Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Financial Management |
HR Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| HR Management |
Hardware Integration (2 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Kiosks & Tablets | ||
| Multi-Kiosk Support |
Health & Safety (4 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Contract Tracing | ||
| Health and Safety Screening | ||
| Touchless Employee Badge Scanning | ||
| Touchless Visitor Check-In |
IT Operations (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| IT Operations Management (ITOM) |
Incident Management (0 vs 4)
| Feature | Greetly | Xurrent |
|---|---|---|
| AI RCA & Postmortems | ||
| Coordinated Incident Response | ||
| Incident Management & Response | ||
| Problem Management |
Infrastructure (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Cloud-Based Infrastructure |
Integration (2 vs 2)
| Feature | Greetly | Xurrent |
|---|---|---|
| Active Directory Integration | ||
| Integrations | ||
| Preregister Visitors from Calendar Invite | ||
| Service Integration and Management (SIAM) |
Knowledge Management (0 vs 2)
| Feature | Greetly | Xurrent |
|---|---|---|
| Knowledge Management | ||
| Scaleable Knowledge Base |
Localization (3 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Localize Notification Phone Numbers | ||
| Multilingual Capabilities | ||
| Voice Notifications in 26 Languages |
Mobile (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Mobile App |
Notifications (5 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Host Notifications & Alerts | ||
| Merge Visitor Data into Host Notifications | ||
| Multi-Channel Notifications | ||
| Real-Time Alerts and Notifications | ||
| Voice Notifications |
Operations (3 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Digital Mailroom | ||
| Remote Visitor Checkout | ||
| Send Checkout Links to Visitors |
Portal (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Self-Service Portal |
Portfolio Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Portfolio Management |
Project Management (0 vs 2)
| Feature | Greetly | Xurrent |
|---|---|---|
| Project Management | ||
| SCRUM and Agile |
Reporting (7 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| 365-Day Visitor Log | ||
| Customize and Save Visitor Log Views | ||
| Data Export to CSV | ||
| Data Export to PDF | ||
| Realtime Data Access | ||
| Schedule and Send Automatic Reports | ||
| Visitor Logs & Reporting |
Reporting & Analytics (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Analytics & Reporting |
Resource Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Reservations |
Risk Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Risk Management |
Safety (2 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Emergency Evacuation Notifications | ||
| Evacuation Roll Call and Safety Log |
Security (6 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Capture Visitor Photos | ||
| Government-Issued ID Verification | ||
| Single Sign-On with Azure | ||
| US Driver's License Scanning | ||
| Visitor Badge Printing | ||
| Watchlist & Co-pilot Alerts |
Security & Collaboration (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Account Trusts |
Service Management (0 vs 5)
| Feature | Greetly | Xurrent |
|---|---|---|
| Enterprise Service Management (ESM) | ||
| Service Continuity Management | ||
| Service Desk | ||
| Service Hierarchy Browser (SHB) | ||
| Service Level Agreement (SLA) Management |
Support (1 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Free Upgrades and Product Updates |
Time Management (0 vs 1)
| Feature | Greetly | Xurrent |
|---|---|---|
| Time Tracking |
User Experience (2 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Digital Receptionist | ||
| Interactive Check-In Signage |
Visitor Management (3 vs 0)
| Feature | Greetly | Xurrent |
|---|---|---|
| Pre-Registration | ||
| Preregister Visitors from Admin | ||
| QR Codes |
Unique Features
Only in Greetly (66)
Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins
Location Change Logs
Automated Visitor Communications
Automatic Visitor Checkout
Returning Visitor Sign-In
2-Way Texting
Legal Document eSignatures
NDA Sign In & Documents
Visitor Check-In and Registration
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications
+ 46 more unique features
Only in Xurrent (41)
AI Automations
AI Virtual Agent
Intelligent Alerting & Routing
Sera AI
Service Configuration & IT Asset Management
Workflow Automation
Managed Service Provider (MSP) Billing
Change Management
Release Management
Automated Status Updates
Public & Private Status Pages
Status Pages
Web Store
Facilities Management
Customer Feedback
Financial Management
HR Management
AI RCA & Postmortems
Coordinated Incident Response
Incident Management & Response
+ 21 more unique features
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