Greetly vs Matrix42

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Greetly offers more features (66 vs 19) and more integrations (8 vs 0). Both start at Contact Sales. Greetly has 66 unique features while Matrix42 has 19 unique features, with 0 features in common.

GreetlyMatrix42
CategoryIT Service ManagementIT Service Management
Total Features6619
AI-Powered Features92
Starting PriceContact SalesContact Sales
Pricing Tiers20
Integrations80
Shared Features0
Shared Integrations0
Data Quality90%40%

Feature Comparison by Category

AI (0 vs 1)

FeatureGreetlyMatrix42
AI-Powered Service Management

Administration (3 vs 0)

FeatureGreetlyMatrix42
Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins

Asset Management (0 vs 2)

FeatureGreetlyMatrix42
IT Asset Management
Intelligence Software Asset Management

Audit & Compliance (1 vs 0)

FeatureGreetlyMatrix42
Location Change Logs

Automation (3 vs 2)

FeatureGreetlyMatrix42
Automated Visitor Communications
Automatic Visitor Checkout
Intelligent Automation
Process Automation
Returning Visitor Sign-In

Cloud (0 vs 1)

FeatureGreetlyMatrix42
Multi-Cloud Deployment

Cloud Management (0 vs 1)

FeatureGreetlyMatrix42
SaaS Management

Communications (1 vs 0)

FeatureGreetlyMatrix42
2-Way Texting

Compliance (2 vs 1)

FeatureGreetlyMatrix42
Cost and Compliance Management
Legal Document eSignatures
NDA Sign In & Documents

Core (0 vs 1)

FeatureGreetlyMatrix42
Service Management

Core Functionality (1 vs 0)

FeatureGreetlyMatrix42
Visitor Check-In and Registration

Customization (13 vs 0)

FeatureGreetlyMatrix42
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications
Customize Flow by Visitor Type
Customize Workflows
Drag-and-Drop Editor
Forms & Workflows

Data Management (1 vs 0)

FeatureGreetlyMatrix42
Visitor Log Deletion

Endpoint Management (0 vs 1)

FeatureGreetlyMatrix42
Unified Endpoint Management

Hardware Integration (2 vs 0)

FeatureGreetlyMatrix42
Kiosks & Tablets
Multi-Kiosk Support

Health & Safety (4 vs 0)

FeatureGreetlyMatrix42
Contract Tracing
Health and Safety Screening
Touchless Employee Badge Scanning
Touchless Visitor Check-In

Implementation (0 vs 1)

FeatureGreetlyMatrix42
Quick Onboarding

Infrastructure (1 vs 0)

FeatureGreetlyMatrix42
Cloud-Based Infrastructure

Integration (2 vs 0)

FeatureGreetlyMatrix42
Active Directory Integration
Preregister Visitors from Calendar Invite

Integrations (0 vs 1)

FeatureGreetlyMatrix42
Marketplace

Localization (3 vs 0)

FeatureGreetlyMatrix42
Localize Notification Phone Numbers
Multilingual Capabilities
Voice Notifications in 26 Languages

Notifications (5 vs 0)

FeatureGreetlyMatrix42
Host Notifications & Alerts
Merge Visitor Data into Host Notifications
Multi-Channel Notifications
Real-Time Alerts and Notifications
Voice Notifications

Operations (3 vs 1)

FeatureGreetlyMatrix42
Digital Mailroom
Operational Agility
Remote Visitor Checkout
Send Checkout Links to Visitors

Reporting (7 vs 0)

FeatureGreetlyMatrix42
365-Day Visitor Log
Customize and Save Visitor Log Views
Data Export to CSV
Data Export to PDF
Realtime Data Access
Schedule and Send Automatic Reports
Visitor Logs & Reporting

Safety (2 vs 0)

FeatureGreetlyMatrix42
Emergency Evacuation Notifications
Evacuation Roll Call and Safety Log

Security (6 vs 2)

FeatureGreetlyMatrix42
Capture Visitor Photos
Endpoint Data Protection
Government-Issued ID Verification
Identity Governance and Administration
Single Sign-On with Azure
US Driver's License Scanning
Visitor Badge Printing
Watchlist & Co-pilot Alerts

Service Delivery (0 vs 1)

FeatureGreetlyMatrix42
Service Catalog

Support (1 vs 2)

FeatureGreetlyMatrix42
European Hosting and Support
Free Upgrades and Product Updates
Remote Assistance

User Experience (2 vs 1)

FeatureGreetlyMatrix42
Digital Receptionist
End User Experience Optimization
Interactive Check-In Signage

Visitor Management (3 vs 0)

FeatureGreetlyMatrix42
Pre-Registration
Preregister Visitors from Admin
QR Codes

Unique Features

Only in Greetly (66)

Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins
Location Change Logs
Automated Visitor Communications
Automatic Visitor Checkout
Returning Visitor Sign-In
2-Way Texting
Legal Document eSignatures
NDA Sign In & Documents
Visitor Check-In and Registration
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications

+ 46 more unique features

Only in Matrix42 (19)

AI-Powered Service Management
Intelligence Software Asset Management
IT Asset Management
Intelligent Automation
Process Automation
Multi-Cloud Deployment
SaaS Management
Cost and Compliance Management
Service Management
Unified Endpoint Management
Quick Onboarding
Marketplace
Operational Agility
Endpoint Data Protection
Identity Governance and Administration
Service Catalog
European Hosting and Support
Remote Assistance
End User Experience Optimization

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