Greetly vs Matrix42
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Greetly offers more features (66 vs 19) and more integrations (8 vs 0). Both start at Contact Sales. Greetly has 66 unique features while Matrix42 has 19 unique features, with 0 features in common.
| Greetly | Matrix42 | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 66 | 19 |
| AI-Powered Features | 9 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 8 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 40% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| AI-Powered Service Management |
Administration (3 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Assign Assistants to Receive Notifications | ||
| Multiple Admin Roles | ||
| Unlimited Admins |
Asset Management (0 vs 2)
| Feature | Greetly | Matrix42 |
|---|---|---|
| IT Asset Management | ||
| Intelligence Software Asset Management |
Audit & Compliance (1 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Location Change Logs |
Automation (3 vs 2)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Automated Visitor Communications | ||
| Automatic Visitor Checkout | ||
| Intelligent Automation | ||
| Process Automation | ||
| Returning Visitor Sign-In |
Cloud (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Multi-Cloud Deployment |
Cloud Management (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| SaaS Management |
Communications (1 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| 2-Way Texting |
Compliance (2 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Cost and Compliance Management | ||
| Legal Document eSignatures | ||
| NDA Sign In & Documents |
Core (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Service Management |
Core Functionality (1 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Visitor Check-In and Registration |
Customization (13 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Custom Badge Logo and Layout | ||
| Custom Brand Colors and Graphics | ||
| Custom Email Notification Names | ||
| Custom Fields and Data Capture | ||
| Custom Notification Logos | ||
| Custom Workflow Features | ||
| Customize All Visitor Verbiage | ||
| Customize Check-In Experience | ||
| Customize Employee Notifications | ||
| Customize Flow by Visitor Type | ||
| Customize Workflows | ||
| Drag-and-Drop Editor | ||
| Forms & Workflows |
Data Management (1 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Visitor Log Deletion |
Endpoint Management (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Unified Endpoint Management |
Hardware Integration (2 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Kiosks & Tablets | ||
| Multi-Kiosk Support |
Health & Safety (4 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Contract Tracing | ||
| Health and Safety Screening | ||
| Touchless Employee Badge Scanning | ||
| Touchless Visitor Check-In |
Implementation (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Quick Onboarding |
Infrastructure (1 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Cloud-Based Infrastructure |
Integration (2 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Active Directory Integration | ||
| Preregister Visitors from Calendar Invite |
Integrations (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Marketplace |
Localization (3 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Localize Notification Phone Numbers | ||
| Multilingual Capabilities | ||
| Voice Notifications in 26 Languages |
Notifications (5 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Host Notifications & Alerts | ||
| Merge Visitor Data into Host Notifications | ||
| Multi-Channel Notifications | ||
| Real-Time Alerts and Notifications | ||
| Voice Notifications |
Operations (3 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Digital Mailroom | ||
| Operational Agility | ||
| Remote Visitor Checkout | ||
| Send Checkout Links to Visitors |
Reporting (7 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| 365-Day Visitor Log | ||
| Customize and Save Visitor Log Views | ||
| Data Export to CSV | ||
| Data Export to PDF | ||
| Realtime Data Access | ||
| Schedule and Send Automatic Reports | ||
| Visitor Logs & Reporting |
Safety (2 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Emergency Evacuation Notifications | ||
| Evacuation Roll Call and Safety Log |
Security (6 vs 2)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Capture Visitor Photos | ||
| Endpoint Data Protection | ||
| Government-Issued ID Verification | ||
| Identity Governance and Administration | ||
| Single Sign-On with Azure | ||
| US Driver's License Scanning | ||
| Visitor Badge Printing | ||
| Watchlist & Co-pilot Alerts |
Service Delivery (0 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Service Catalog |
Support (1 vs 2)
| Feature | Greetly | Matrix42 |
|---|---|---|
| European Hosting and Support | ||
| Free Upgrades and Product Updates | ||
| Remote Assistance |
User Experience (2 vs 1)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Digital Receptionist | ||
| End User Experience Optimization | ||
| Interactive Check-In Signage |
Visitor Management (3 vs 0)
| Feature | Greetly | Matrix42 |
|---|---|---|
| Pre-Registration | ||
| Preregister Visitors from Admin | ||
| QR Codes |
Unique Features
Only in Greetly (66)
Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins
Location Change Logs
Automated Visitor Communications
Automatic Visitor Checkout
Returning Visitor Sign-In
2-Way Texting
Legal Document eSignatures
NDA Sign In & Documents
Visitor Check-In and Registration
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications
+ 46 more unique features
Only in Matrix42 (19)
AI-Powered Service Management
Intelligence Software Asset Management
IT Asset Management
Intelligent Automation
Process Automation
Multi-Cloud Deployment
SaaS Management
Cost and Compliance Management
Service Management
Unified Endpoint Management
Quick Onboarding
Marketplace
Operational Agility
Endpoint Data Protection
Identity Governance and Administration
Service Catalog
European Hosting and Support
Remote Assistance
End User Experience Optimization
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