Grasshopper vs Webex
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Grasshopper offers fewer features (45 vs 47) and more integrations (30 vs 5). Starting price: Grasshopper at $9.99/mo vs Webex at Free. Grasshopper has 45 unique features while Webex has 47 unique features, with 0 features in common.
| Grasshopper | Webex | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 45 | 47 |
| AI-Powered Features | 1 | 8 |
| Starting Price | $9.99/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 30 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 73% | 80% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Grasshopper | Webex |
|---|---|---|
| AI Assistant | ||
| Camera Intelligence | ||
| Webex AI |
Access (2 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Mobile App | ||
| Multi-Device Sync |
Administration (1 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| User Roles and Permissions |
Analytics (3 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Call Analytics | ||
| Call Metrics Dashboard | ||
| Call Transcription |
Audio (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Advanced Noise Cancellation |
Automation (1 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Auto Responder |
Call Management (4 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Call Blocking | ||
| Call Queue Management | ||
| Call Screening | ||
| Call Transfer |
Call Routing (3 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Call Forwarding Rules | ||
| Extension System | ||
| IVR System |
Calling (0 vs 3)
| Feature | Grasshopper | Webex |
|---|---|---|
| PSTN Calling | ||
| Toll Dial-in Numbers | ||
| VoIP |
Collaboration (1 vs 2)
| Feature | Grasshopper | Webex |
|---|---|---|
| Conference Calling | ||
| Screen Sharing with Annotation | ||
| Whiteboarding |
Compliance (1 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Compliance Reporting |
Contacts (1 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Contact Management |
Core (9 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Call Forwarding | ||
| Call Recording | ||
| Fax to Email | ||
| International Calling | ||
| Local Phone Numbers | ||
| Toll-Free Numbers | ||
| Unlimited Local Numbers | ||
| Vanity Numbers | ||
| Voicemail to Email |
Core Communication (0 vs 5)
| Feature | Grasshopper | Webex |
|---|---|---|
| Calling | ||
| Meetings | ||
| Messaging | ||
| Unlimited Meetings | ||
| Video Messaging |
Customer Experience (0 vs 5)
| Feature | Grasshopper | Webex |
|---|---|---|
| AI Agent | ||
| AI Assistant for Contact Center | ||
| CPaaS | ||
| Cloud Contact Center | ||
| Workforce Optimization |
Customization (5 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Business Hours Settings | ||
| Caller ID Customization | ||
| Custom Branding | ||
| Custom Greetings | ||
| Do Not Disturb Mode |
Devices (0 vs 13)
| Feature | Grasshopper | Webex |
|---|---|---|
| B&O Cisco 950 | ||
| Cameras | ||
| Ceiling Microphone Pro | ||
| Desk Devices | ||
| Desk Phone 9800 Series | ||
| Desk Pro G2 | ||
| Digital Whiteboards | ||
| Headsets | ||
| Phones | ||
| Room Devices | ||
| Room Kit Pro G2 | ||
| Room Vision PTZ | ||
| RoomOS |
Engagement (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Polling |
Events & Broadcasting (0 vs 2)
| Feature | Grasshopper | Webex |
|---|---|---|
| Events | ||
| Webinars |
Integration (2 vs 3)
| Feature | Grasshopper | Webex |
|---|---|---|
| API Access | ||
| App Hub | ||
| Calendar Service Integration | ||
| Call Logging to CRM | ||
| Interoperability |
Management (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Control Hub |
Messaging (5 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Bulk SMS | ||
| Message Scheduling | ||
| Message Templates | ||
| SMS Messaging | ||
| SMS Read Receipts |
Recording (0 vs 2)
| Feature | Grasshopper | Webex |
|---|---|---|
| Cloud Recording | ||
| Local Recording |
Security (2 vs 2)
| Feature | Grasshopper | Webex |
|---|---|---|
| Advanced Security | ||
| Backup and Recovery | ||
| FedRAMP Authorization | ||
| Password Protection |
Support (1 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Basic Support | ||
| Priority Support |
Team (3 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Availability Status | ||
| Call Monitoring | ||
| Team Dashboard |
Technology (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| AV over IP for Conferencing |
Tracking (1 vs 0)
| Feature | Grasshopper | Webex |
|---|---|---|
| Call History |
Video (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Video by Vidcast |
Workspace Management (0 vs 1)
| Feature | Grasshopper | Webex |
|---|---|---|
| Workspace Designer |
Unique Features
Only in Grasshopper (45)
Mobile App
Multi-Device Sync
User Roles and Permissions
Call Analytics
Call Metrics Dashboard
Call Transcription
Auto Responder
Call Blocking
Call Queue Management
Call Screening
Call Transfer
Call Forwarding Rules
Extension System
IVR System
Conference Calling
Compliance Reporting
Contact Management
Call Forwarding
Call Recording
Fax to Email
+ 25 more unique features
Only in Webex (47)
AI Assistant
Camera Intelligence
Webex AI
Advanced Noise Cancellation
PSTN Calling
Toll Dial-in Numbers
VoIP
Screen Sharing with Annotation
Whiteboarding
Calling
Meetings
Messaging
Unlimited Meetings
Video Messaging
AI Agent
AI Assistant for Contact Center
Cloud Contact Center
CPaaS
Workforce Optimization
B&O Cisco 950
+ 27 more unique features
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