GorillaDesk vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GorillaDesk offers fewer features (57 vs 84) and more integrations (4 vs 3). Starting price: GorillaDesk at $49/mo vs UpKeep at $20/mo. GorillaDesk has 57 unique features while UpKeep has 84 unique features, with 0 features in common.
| GorillaDesk | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 57 | 84 |
| AI-Powered Features | 1 | 10 |
| Starting Price | $49/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 4 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| AI Agents |
AI Automation (0 vs 6)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Asset Management (0 vs 10)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Reliability & Downtime Tracking | ||
| Warranty Tracking |
Automation (4 vs 1)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Reminders | ||
| Automated Emails & SMS | ||
| Triggered Automations | ||
| Workflow Automation |
Billing (2 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Invoicing & Billing | ||
| Invoicing & Payments |
CRM (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| CRM |
Communication (6 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Broadcast Messaging | ||
| Email Inbox Sync | ||
| Enhanced Follow-ups | ||
| Notes & Attachments | ||
| OMW Text Messages | ||
| VoIP & SMS |
Compliance (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Core Operations (0 vs 1)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Work Order Management |
Customer Experience (2 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Customer Portal | ||
| Customer Surveys |
Customization (2 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Custom Fields | ||
| Custom Job Statuses |
Documents (6 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Custom Document Builds | ||
| Diagrams & Graphs | ||
| Digital Documents | ||
| Document & e-Signatures | ||
| Document Library | ||
| Work Orders |
Enterprise (0 vs 1)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Estimates (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Map Estimation Tools |
Extensibility (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Fleet Management (0 vs 5)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Integration (3 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Open API Access | ||
| Quickbooks Online Sync | ||
| Zapier Integration |
Integrations (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations |
Inventory (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management |
IoT (0 vs 8)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Management (2 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Multi-Branch Support | ||
| Team Permissions |
Mapping (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Job & Customer Mapping |
Marketing (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Review Generation |
Mobile (1 vs 2)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Mobile App | ||
| Mobile Offline Mode | ||
| Mobile-First CMMS |
Notifications (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Operations (0 vs 17)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| External Request Portal | ||
| File Upload | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management | ||
| QR Codes | ||
| Request Management | ||
| Teams | ||
| Time & Labor Tracking |
Payment Processing (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Stripe & Square Integration |
Productivity (1 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Note & Todo List Templates |
Reporting (4 vs 8)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| Parts Consumption Reports | ||
| Pipeline Reporting | ||
| Production Commission Tracking | ||
| Reporting Dashboard | ||
| Requests Analysis | ||
| Sales Commission Tracking | ||
| User Login Reports |
Routing (3 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Drive Time Display | ||
| Route Optimization | ||
| Routing with Drive Matrix |
Safety (0 vs 4)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Sales (5 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Dynamic Estimates | ||
| Estimate Packages | ||
| Opportunity Pipeline | ||
| Quotes & Estimates | ||
| Smart Views |
Scheduling (5 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Best Available Time | ||
| Job Magnet | ||
| Multi-Dwelling Units | ||
| Online Booking | ||
| Scheduling & Dispatching |
Security (0 vs 3)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Custom Roles | ||
| Enterprise Security | ||
| SSO & Custom Roles |
Tracking (5 vs 0)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Device Tracking & Barcoding | ||
| GPS Device Tracking | ||
| GPS Tracking | ||
| Material Tracking | ||
| Time Clocking |
Training (0 vs 2)
| Feature | GorillaDesk | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software |
Unique Features
Only in GorillaDesk (57)
AI Agents
Appointment Confirmations
Appointment Reminders
Automated Emails & SMS
Triggered Automations
Invoicing & Billing
Invoicing & Payments
Broadcast Messaging
Email Inbox Sync
Enhanced Follow-ups
Notes & Attachments
OMW Text Messages
VoIP & SMS
CRM
Customer Portal
Customer Surveys
Custom Fields
Custom Job Statuses
Custom Document Builds
Diagrams & Graphs
+ 37 more unique features
Only in UpKeep (84)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Workflow Automation
Full Auditability
OSHA Compliance Logging
Signature Capture
+ 64 more unique features
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