RingCentral vs Webex
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers more features (48 vs 47) and more integrations (9 vs 5). Both start at Free. RingCentral has 47 unique features while Webex has 46 unique features, with 1 features in common.
| RingCentral | Webex | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 48 | 47 |
| AI-Powered Features | 5 | 8 |
| Starting Price | Free | Free |
| Pricing Tiers | 1 | 2 |
| Integrations | 9 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 80% |
Feature Comparison by Category
AI (4 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Camera Intelligence | ||
| Live Transcription | ||
| Webex AI |
Access (3 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App Access | ||
| Web Browser Access |
Administration (4 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Multi-Support Admin | ||
| Team Administration |
Analytics (3 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Business Analytics |
Audio (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Advanced Noise Cancellation |
Automation (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Custom Workflows |
Call Management (3 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Call Delegation | ||
| Call Queues | ||
| Call Screening |
Calling (0 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| PSTN Calling | ||
| Toll Dial-in Numbers | ||
| VoIP |
Collaboration (6 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Breakout Rooms | ||
| File Sharing | ||
| Screen Sharing | ||
| Screen Sharing with Annotation | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard | ||
| Whiteboarding |
Communication (2 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Fax Service | ||
| Team Messaging |
Core Communication (0 vs 5)
| Feature | RingCentral | Webex |
|---|---|---|
| Calling | ||
| Meetings | ||
| Messaging | ||
| Unlimited Meetings | ||
| Video Messaging |
Customer Experience (0 vs 5)
| Feature | RingCentral | Webex |
|---|---|---|
| AI Agent | ||
| AI Assistant for Contact Center | ||
| CPaaS | ||
| Cloud Contact Center | ||
| Workforce Optimization |
Devices (0 vs 13)
| Feature | RingCentral | Webex |
|---|---|---|
| B&O Cisco 950 | ||
| Cameras | ||
| Ceiling Microphone Pro | ||
| Desk Devices | ||
| Desk Phone 9800 Series | ||
| Desk Pro G2 | ||
| Digital Whiteboards | ||
| Headsets | ||
| Phones | ||
| Room Devices | ||
| Room Kit Pro G2 | ||
| Room Vision PTZ | ||
| RoomOS |
Engagement (1 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Participant Reactions | ||
| Polling |
Events & Broadcasting (0 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Events | ||
| Webinars |
Integration (3 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| App Hub | ||
| Calendar Integration | ||
| Calendar Service Integration | ||
| Interoperability | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Management (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Control Hub |
Messaging (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Business SMS |
Presentation (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Presentation Modes |
Productivity (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Task Management |
Recording (1 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Cloud Recording | ||
| Local Recording | ||
| Meeting Recording |
Scheduling (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Personal Meeting Links |
Security (5 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Advanced Security | ||
| Dynamic End-to-End Encryption | ||
| FedRAMP Authorization | ||
| Guest Allowance | ||
| Password Protection | ||
| User Authentication | ||
| Waiting Room |
Support (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Basic Support |
Technology (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| AV over IP for Conferencing |
Video (3 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Video by Vidcast | ||
| Virtual Backgrounds |
Voice (5 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Business Phone System | ||
| International Calling Plans | ||
| Unlimited US/Canada Calls | ||
| Unlimited VoIP Calls | ||
| Visual Voicemail |
Workspace Management (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Workspace Designer |
Unique Features
Only in RingCentral (47)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Call Screening
Breakout Rooms
File Sharing
Screen Sharing
+ 27 more unique features
Only in Webex (46)
Camera Intelligence
Webex AI
Advanced Noise Cancellation
PSTN Calling
Toll Dial-in Numbers
VoIP
Screen Sharing with Annotation
Whiteboarding
Calling
Meetings
Messaging
Unlimited Meetings
Video Messaging
AI Agent
AI Assistant for Contact Center
Cloud Contact Center
CPaaS
Workforce Optimization
B&O Cisco 950
Cameras
+ 26 more unique features
Want to build your own alternative to RingCentral or Webex?
Analyze it with Reap