RingCentral vs Grasshopper
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers more features (48 vs 45) and fewer integrations (9 vs 30). Starting price: RingCentral at Free vs Grasshopper at $9.99/mo. RingCentral has 46 unique features while Grasshopper has 43 unique features, with 2 features in common.
| RingCentral | Grasshopper | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 48 | 45 |
| AI-Powered Features | 5 | 1 |
| Starting Price | Free | $9.99/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 9 | 30 |
| Shared Features | 2 | |
| Shared Integrations | 4 | |
| Data Quality | 80% | 73% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Live Transcription |
Access (3 vs 2)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App | ||
| Mobile App Access | ||
| Multi-Device Sync | ||
| Web Browser Access |
Administration (4 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Multi-Support Admin | ||
| Team Administration | ||
| User Roles and Permissions |
Analytics (3 vs 3)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Business Analytics | ||
| Call Analytics | ||
| Call Metrics Dashboard | ||
| Call Transcription |
Automation (1 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Auto Responder | ||
| Custom Workflows |
Call Management (3 vs 4)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Call Blocking | ||
| Call Delegation | ||
| Call Queue Management | ||
| Call Queues | ||
| Call Screening | ||
| Call Transfer |
Call Routing (0 vs 3)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Call Forwarding Rules | ||
| Extension System | ||
| IVR System |
Collaboration (6 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Breakout Rooms | ||
| Conference Calling | ||
| File Sharing | ||
| Screen Sharing | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Fax Service | ||
| Team Messaging |
Compliance (0 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Compliance Reporting |
Contacts (0 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Contact Management |
Core (0 vs 9)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Call Forwarding | ||
| Call Recording | ||
| Fax to Email | ||
| International Calling | ||
| Local Phone Numbers | ||
| Toll-Free Numbers | ||
| Unlimited Local Numbers | ||
| Vanity Numbers | ||
| Voicemail to Email |
Customization (0 vs 5)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Business Hours Settings | ||
| Caller ID Customization | ||
| Custom Branding | ||
| Custom Greetings | ||
| Do Not Disturb Mode |
Engagement (1 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Participant Reactions |
Integration (3 vs 2)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| API Access | ||
| Calendar Integration | ||
| Call Logging to CRM | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Messaging (1 vs 5)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Bulk SMS | ||
| Business SMS | ||
| Message Scheduling | ||
| Message Templates | ||
| SMS Messaging | ||
| SMS Read Receipts |
Presentation (1 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Presentation Modes |
Productivity (1 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Task Management |
Recording (1 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Meeting Recording |
Scheduling (1 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Personal Meeting Links |
Security (5 vs 2)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Backup and Recovery | ||
| Dynamic End-to-End Encryption | ||
| Guest Allowance | ||
| Password Protection | ||
| User Authentication | ||
| Waiting Room |
Support (0 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Priority Support |
Team (0 vs 3)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Availability Status | ||
| Call Monitoring | ||
| Team Dashboard |
Tracking (0 vs 1)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Call History |
Video (3 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Virtual Backgrounds |
Voice (5 vs 0)
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Business Phone System | ||
| International Calling Plans | ||
| Unlimited US/Canada Calls | ||
| Unlimited VoIP Calls | ||
| Visual Voicemail |
Unique Features
Only in RingCentral (46)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Assistant
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Breakout Rooms
File Sharing
Screen Sharing
+ 26 more unique features
Only in Grasshopper (43)
Mobile App
Multi-Device Sync
User Roles and Permissions
Call Analytics
Call Metrics Dashboard
Call Transcription
Auto Responder
Call Blocking
Call Queue Management
Call Transfer
Call Forwarding Rules
Extension System
IVR System
Conference Calling
Compliance Reporting
Contact Management
Call Forwarding
Call Recording
Fax to Email
International Calling
+ 23 more unique features
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