Freshsales vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers fewer features (9 vs 108) and fewer integrations (8 vs 22). Starting price: Freshsales at $12/mo vs Salesmate at $23/mo. Freshsales has 7 unique features while Salesmate has 106 unique features, with 2 features in common.
| Freshsales | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 9 | 108 |
| AI-Powered Features | 2 | 17 |
| Starting Price | $12/mo | $23/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 8 | 22 |
| Shared Features | 2 | |
| Shared Integrations | 4 | |
| Data Quality | 80% | 100% |
Feature Comparison by Category
AI & Automation (0 vs 11)
| Feature | Freshsales | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Activity Management (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Team Management |
Automation (1 vs 6)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Automated Sales Sequences | ||
| Extra Smart Flow Credits | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue |
Calendar (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Team Inbox |
Communication (0 vs 3)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Contact Management (0 vs 3)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Core (5 vs 0)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Activity Management | ||
| Contact Management | ||
| Customizable Sales Pipeline | ||
| Deal Management | ||
| Lead Management |
Customization (0 vs 7)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data Management (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Custom Duplicate Management |
Document Management (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Documents |
Email Analytics (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Email Campaign |
Infrastructure (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Dedicated IP |
Integration (1 vs 0)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Integration with 3rd party apps |
Lead Capture (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing Analytics (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| AB Testing |
Messaging (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Mobile CRM |
Reporting (2 vs 0)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Reporting and Analytics | ||
| Sales Forecasting |
Reporting & Analytics (0 vs 13)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales Management (0 vs 5)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security & Compliance (0 vs 1)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Support & Training (0 vs 4)
| Feature | Freshsales | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Freshsales | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Freshsales | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in Freshsales (7)
Automated Sales Sequences
Activity Management
Customizable Sales Pipeline
Lead Management
Integration with 3rd party apps
Reporting and Analytics
Sales Forecasting
Only in Salesmate (106)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 86 more unique features
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