Freshsales vs Pipeliner CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers fewer features (9 vs 82) and fewer integrations (8 vs 12). Starting price: Freshsales at $12/mo vs Pipeliner CRM at $75/mo. Freshsales has 6 unique features while Pipeliner CRM has 79 unique features, with 3 features in common.
| Freshsales | Pipeliner CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 9 | 82 |
| AI-Powered Features | 2 | 4 |
| Starting Price | $12/mo | $75/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 8 | 12 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| AI Email Assistant | ||
| Insights | ||
| Pipeliner Voyager AI | ||
| Voice-to-Text Transcription |
Account Management (0 vs 2)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Account Health | ||
| Account Plans |
Activity Management (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Activity Management | ||
| Appointment Scheduler | ||
| Notes Management | ||
| Reminders | ||
| Task Management |
Administration (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Advanced Permissions | ||
| Audit Log | ||
| Custom User Roles and Permissions | ||
| Field Permissions | ||
| Sandbox Environment |
Automation (1 vs 4)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Approval Processes | ||
| Automated Sales Sequences | ||
| Automatizer Workflow Engine | ||
| Email Automation | ||
| Sales Automation |
Collaboration (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Feeds (Built-in Internal Messaging) |
Communications (0 vs 2)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Calling Integration | ||
| Email Integration |
Compliance (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| GDPR Compliance |
Content Management (0 vs 3)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Attachment Management | ||
| Document Management | ||
| Online Forms |
Core (5 vs 0)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Activity Management | ||
| Contact Management | ||
| Customizable Sales Pipeline | ||
| Deal Management | ||
| Lead Management |
Core CRM (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Account Management | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Pipeline Management |
Customization (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Custom Entities | ||
| Custom Fields | ||
| Lookup Fields | ||
| Multiple Form Views | ||
| Rollup Fields |
Data Management (0 vs 6)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Advanced Filtering | ||
| Bulk Ownership Updates | ||
| Bulk Updates | ||
| Import/Export Capabilities | ||
| Merge Contacts & Accounts | ||
| Opportunity and Lead Archive View |
Data Protection (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Daily Database Backups |
Data Quality (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Duplicate Checker |
Email Marketing (0 vs 3)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Email Personalization | ||
| Email Sequencing | ||
| Mass Email Tracking |
Integration (1 vs 0)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Integration with 3rd party apps |
Localization (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Multiple Currencies |
Mobile (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Mobile App |
Organization (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Custom Business Units |
Project Management (0 vs 4)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Gantt View | ||
| Multiple Custom Projects | ||
| Objective View | ||
| Project Engine |
Reporting (2 vs 4)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Advanced Reporting | ||
| Custom Dashboards | ||
| Navigator Dashboard | ||
| Reporting and Analytics | ||
| Sales Forecasting | ||
| Scheduled Reports |
Sales Analytics (0 vs 1)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Whitespace Account Matrix |
Sales Management (0 vs 6)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Custom Pipeline Stages | ||
| Custom Products and Services Catalog | ||
| Forecasting & Quotas | ||
| Multiple Custom Pipelines | ||
| Quote Management | ||
| Target Multiple KPIs |
Security (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| 2-Factor Authentication | ||
| Email Domain Restrictions | ||
| Encryption at Rest | ||
| SSL Encryption | ||
| Single Sign-On (SAML 2.0) |
User Interface (0 vs 5)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Compact View | ||
| In-App Notifications | ||
| Personalized User Interfaces | ||
| Power Panel | ||
| Record Preview |
Visualization (0 vs 6)
| Feature | Freshsales | Pipeliner CRM |
|---|---|---|
| Account Matrix View | ||
| Dynamic Target Views | ||
| Dynamic Velocity View | ||
| Map View | ||
| Visual Account and Contact Org Chart | ||
| Visual Opportunity and Lead Buying Center |
Unique Features
Only in Freshsales (6)
Automated Sales Sequences
Customizable Sales Pipeline
Deal Management
Integration with 3rd party apps
Reporting and Analytics
Sales Forecasting
Only in Pipeliner CRM (79)
Account Health
Account Plans
Appointment Scheduler
Notes Management
Reminders
Task Management
Advanced Permissions
Audit Log
Custom User Roles and Permissions
Field Permissions
Sandbox Environment
AI Email Assistant
Insights
Pipeliner Voyager AI
Voice-to-Text Transcription
Approval Processes
Automatizer Workflow Engine
Email Automation
Sales Automation
Feeds (Built-in Internal Messaging)
+ 59 more unique features
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