Fresha vs OnceHub
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fresha offers fewer features (59 vs 127) and fewer integrations (5 vs 20). Starting price: Fresha at $14.95/mo vs OnceHub at $6/mo. Fresha has 57 unique features while OnceHub has 125 unique features, with 2 features in common.
| Fresha | OnceHub | |
|---|---|---|
| Category | Scheduling & Booking | Scheduling & Booking |
| Total Features | 59 | 127 |
| AI-Powered Features | 0 | 13 |
| Starting Price | $14.95/mo | $6/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 5 | 20 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 100% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | Fresha | OnceHub |
|---|---|---|
| AI Chat Features | ||
| AI Conversations | ||
| AI Features Control | ||
| AI-Driven Scheduling | ||
| AI-Driven and Rule-Based Routing | ||
| Audience-Specific Chatbot Personalization | ||
| Custom AI Instructions | ||
| Flexible Chatbot Deployment | ||
| Knowledge Sources Integration | ||
| Natural Language Processing | ||
| Web-Based Chatbots |
Administration (0 vs 1)
| Feature | Fresha | OnceHub |
|---|---|---|
| Account Ownership |
Analytics (0 vs 5)
| Feature | Fresha | OnceHub |
|---|---|---|
| Attribution Tracking | ||
| Capacity Planning Dashboard | ||
| Enhanced Analytics Integration | ||
| History and Activity Stream | ||
| Meeting Analytics Dashboard |
Analytics & Reporting (2 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Insights | ||
| Reporting |
Availability Management (0 vs 10)
| Feature | Fresha | OnceHub |
|---|---|---|
| Booking Limits | ||
| Booking Window Settings | ||
| Lead Time Configuration | ||
| Location-Based Availability | ||
| Meeting Buffers | ||
| Multi-Location Availability | ||
| Multiple Availability Profiles | ||
| Real-Time Availability | ||
| Time Slot Preferences | ||
| Time Zone Conversion |
Booking (2 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Direct booking links | ||
| Online bookings |
Branding (0 vs 1)
| Feature | Fresha | OnceHub |
|---|---|---|
| Remove OnceHub Banner |
CRM (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Client management |
Chat (0 vs 2)
| Feature | Fresha | OnceHub |
|---|---|---|
| Availability-Based Routing | ||
| Live Chat |
Communications (2 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Automated SMS and WhatsApp notifications | ||
| Automated email notifications |
Compliance (0 vs 13)
| Feature | Fresha | OnceHub |
|---|---|---|
| Chatbot Conversation Consent | ||
| Cookie Banners Integration | ||
| Email from Corporate Mailbox | ||
| Enforced Booking Calendar Templates | ||
| FERPA Compliance | ||
| FINRA Compliance | ||
| GDPR Compliance | ||
| Guest Communication Compliance | ||
| HIPAA BAA Agreements | ||
| HIPAA Compliance | ||
| PCI DSS Level I | ||
| SOC 2 Type 2 Report | ||
| TX-RAMP Level II |
Compliance & Security (5 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| GDPR compliance | ||
| HIPAA compliance | ||
| ISO 27001 certification | ||
| ISO 9001 certification | ||
| Payment security testing |
Contact Management (0 vs 4)
| Feature | Fresha | OnceHub |
|---|---|---|
| Contact Activities | ||
| Contact Export | ||
| Contact Status | ||
| Custom Contact Fields |
Design (0 vs 3)
| Feature | Fresha | OnceHub |
|---|---|---|
| Branded Booking Hubs | ||
| Branding and Personalization | ||
| WYSIWYG Booking Page Designer |
E-commerce (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Online product store |
Forms & Intake (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Consultation forms |
Forms & Routing (0 vs 9)
| Feature | Fresha | OnceHub |
|---|---|---|
| Booking Calendar Filtering | ||
| Booking Forms | ||
| Conversational Forms | ||
| Flexible Routing Form Deployment | ||
| In-Form Scheduling Experience | ||
| Progressive Form Capture | ||
| Qualification and Routing | ||
| Routing Forms | ||
| Visual Routing Maps |
Integration (5 vs 6)
| Feature | Fresha | OnceHub |
|---|---|---|
| Automatic Redirect | ||
| Browser Extension | ||
| Corporate Calendar Connection | ||
| Data Connector | ||
| Facebook bookings | ||
| Field Mapping | ||
| Google Analytics integration | ||
| Google bookings | ||
| Instagram bookings | ||
| Prefilling and Data Transfer | ||
| Website Embed |
Integrations (0 vs 8)
| Feature | Fresha | OnceHub |
|---|---|---|
| APIs and Webhooks | ||
| CRM Integrations | ||
| Calendar Integration | ||
| Custom Integrations | ||
| Email Integrations | ||
| Payment Integration | ||
| Video Conferencing Integration | ||
| Zapier Integration |
Inventory Management (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Retail and inventory |
Invoicing (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Quotes and invoices |
Marketing (8 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Client Loyalty | ||
| Deals and promotions | ||
| Fresha marketplace | ||
| Google Rating Boost | ||
| Marketing emails | ||
| Marketing texts | ||
| Marketing tools | ||
| Meta Pixel Ads |
Meeting Distribution (0 vs 3)
| Feature | Fresha | OnceHub |
|---|---|---|
| Maximum Availability Distribution | ||
| Priority-Based Distribution | ||
| Round-Robin Distribution |
Meeting Management (0 vs 13)
| Feature | Fresha | OnceHub |
|---|---|---|
| Additional Meeting Guests | ||
| Concurrent Sessions | ||
| Dynamic Location Types | ||
| Group Sessions | ||
| Guest Attachment Uploads | ||
| Guest Cancel/Reschedule | ||
| Instant Meetings | ||
| Meeting Reassignment | ||
| Overlapping Meetings | ||
| Request Reschedule | ||
| Reschedule on Behalf | ||
| Room Scheduling | ||
| Single-Host and Multi-Host Meetings |
Mobile App (2 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Business mobile app | ||
| Client booking app |
Notifications (0 vs 4)
| Feature | Fresha | OnceHub |
|---|---|---|
| Configurable Calendar Event and Email Notifications | ||
| Email and Calendar Notifications | ||
| Email from Meeting Host Mailbox | ||
| Text Notifications |
Payment Processing (9 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| In-person payments | ||
| Manual card entry | ||
| No-shows and cancellation fees | ||
| Online payments | ||
| Point of sale | ||
| Tap to pay authorization | ||
| Terminal devices | ||
| Tips | ||
| Upfront payments |
Phone (0 vs 8)
| Feature | Fresha | OnceHub |
|---|---|---|
| Dedicated Booking Phone Numbers | ||
| Leave a Message | ||
| Multi-Location Phone Scheduling | ||
| Multiple Conversation Flows | ||
| Natural-Language Booking | ||
| Phone Booking | ||
| Phone Data Collection | ||
| Phone Greeting |
Pricing Management (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Service pricing per team member |
Reviews & Feedback (1 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Client ratings and reviews |
Room Scheduling (0 vs 4)
| Feature | Fresha | OnceHub |
|---|---|---|
| Room Availability | ||
| Room Availability Pooling | ||
| Room Directory Integration | ||
| Room Reservation During Booking |
Sales (3 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Gift cards | ||
| Memberships | ||
| Packages |
Scheduling (6 vs 0)
| Feature | Fresha | OnceHub |
|---|---|---|
| Calendar and appointment scheduling | ||
| Group bookings | ||
| Patch tests | ||
| Processing and finishing times | ||
| Service duration per team member | ||
| Waitlists |
Security (0 vs 7)
| Feature | Fresha | OnceHub |
|---|---|---|
| Custom Security Policies | ||
| Enterprise-Grade Security | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) | ||
| Spam Bot Protection | ||
| Spam Protection Rules | ||
| Two-Factor Authentication |
Setup (0 vs 1)
| Feature | Fresha | OnceHub |
|---|---|---|
| Template-Powered Fast Setup |
Sharing (0 vs 3)
| Feature | Fresha | OnceHub |
|---|---|---|
| Booking Links | ||
| One-Time Links | ||
| Personalized Links |
Support (1 vs 6)
| Feature | Fresha | OnceHub |
|---|---|---|
| 24/7 Email Support | ||
| 24/7 Live Chat Support | ||
| Dedicated Success Manager | ||
| Knowledge Base Support | ||
| Premium support | ||
| Priority Support | ||
| Security and Legal Reviews |
Team Management (7 vs 4)
| Feature | Fresha | OnceHub |
|---|---|---|
| Login permissions | ||
| Pay runs | ||
| Sales commissions | ||
| Shift scheduling | ||
| Team Availability | ||
| Team Filtering by User Attributes | ||
| Team member profiles | ||
| Teams and Team Managers | ||
| Timesheets and clock in/out | ||
| User Attributes | ||
| Wages |
Workflow (0 vs 1)
| Feature | Fresha | OnceHub |
|---|---|---|
| Multi-Step Scheduling Flows |
Unique Features
Only in Fresha (57)
Insights
Reporting
Direct booking links
Online bookings
Automated email notifications
Automated SMS and WhatsApp notifications
ISO 27001 certification
ISO 9001 certification
Payment security testing
Client management
Online product store
Consultation forms
Data Connector
Facebook bookings
Google Analytics integration
Google bookings
Instagram bookings
Retail and inventory
Quotes and invoices
Client Loyalty
+ 37 more unique features
Only in OnceHub (125)
Account Ownership
AI Chat Features
AI Conversations
AI Features Control
AI-Driven and Rule-Based Routing
AI-Driven Scheduling
Audience-Specific Chatbot Personalization
Custom AI Instructions
Flexible Chatbot Deployment
Knowledge Sources Integration
Natural Language Processing
Web-Based Chatbots
Attribution Tracking
Capacity Planning Dashboard
Enhanced Analytics Integration
History and Activity Stream
Meeting Analytics Dashboard
Booking Limits
Booking Window Settings
Lead Time Configuration
+ 105 more unique features
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