Fresha vs Kitomba
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fresha offers fewer features (59 vs 73) and fewer integrations (5 vs 10). Starting price: Fresha at $14.95/mo vs Kitomba at Contact Sales. Fresha has 58 unique features while Kitomba has 72 unique features, with 1 features in common.
| Fresha | Kitomba | |
|---|---|---|
| Category | Scheduling & Booking | Scheduling & Booking |
| Total Features | 59 | 73 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $14.95/mo | Contact Sales |
| Pricing Tiers | 3 | 4 |
| Integrations | 5 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
Analytics & Reporting (2 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Insights | ||
| Reporting |
Booking (2 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Direct booking links | ||
| Online bookings |
Booking & Scheduling (0 vs 7)
| Feature | Fresha | Kitomba |
|---|---|---|
| Online Booking | ||
| Repeat Appointments | ||
| Required Follow-On Services | ||
| Room and Equipment Management | ||
| Service Management | ||
| Service Packages | ||
| Waitlist |
CRM (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Client management |
Client Management (0 vs 15)
| Feature | Fresha | Kitomba |
|---|---|---|
| Appointment History | ||
| Appointment Reminders | ||
| Automatic Client Details Update | ||
| Client Cards | ||
| Client Photos | ||
| Client-Accessible Profile | ||
| Digital Consultation Forms | ||
| Form Sending via Text or Email | ||
| Loyalty Program | ||
| Messaging Inbox | ||
| Rebooking Prompt at Checkout | ||
| Referrals Tracking | ||
| Secure Documentation Storage | ||
| Send Appointment Details | ||
| Two-Way Messaging |
Communications (2 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Automated SMS and WhatsApp notifications | ||
| Automated email notifications |
Compliance & Security (5 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| GDPR compliance | ||
| HIPAA compliance | ||
| ISO 27001 certification | ||
| ISO 9001 certification | ||
| Payment security testing |
E-commerce (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Online product store |
Forms & Intake (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Consultation forms |
Integration (5 vs 1)
| Feature | Fresha | Kitomba |
|---|---|---|
| Data Connector | ||
| Facebook bookings | ||
| Google Analytics integration | ||
| Google bookings | ||
| Instagram bookings | ||
| Xero Integration |
Inventory (0 vs 3)
| Feature | Fresha | Kitomba |
|---|---|---|
| Auto-Generated Stock Orders | ||
| Product Management | ||
| Stocktake |
Inventory Management (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Retail and inventory |
Invoicing (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Quotes and invoices |
Marketing (8 vs 12)
| Feature | Fresha | Kitomba |
|---|---|---|
| AI-Powered Marketing Integration | ||
| Automated Marketing | ||
| Campaign Marketing | ||
| Client Loyalty | ||
| Deals and promotions | ||
| Fresha marketplace | ||
| Google Rating Boost | ||
| Google Tag Manager | ||
| Kmail Email Builder | ||
| Mailchimp Integration | ||
| Marketing emails | ||
| Marketing texts | ||
| Marketing tools | ||
| Meta Pixel Ads | ||
| Promotions and Discounts |
Mobile App (2 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Business mobile app | ||
| Client booking app |
Online Booking (0 vs 1)
| Feature | Fresha | Kitomba |
|---|---|---|
| Personalised Booking Website |
Payment Processing (9 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| In-person payments | ||
| Manual card entry | ||
| No-shows and cancellation fees | ||
| Online payments | ||
| Point of sale | ||
| Tap to pay authorization | ||
| Terminal devices | ||
| Tips | ||
| Upfront payments |
Payments & POS (0 vs 17)
| Feature | Fresha | Kitomba |
|---|---|---|
| Automatic Surcharges | ||
| Cancellation Fees | ||
| Concessions | ||
| Customizable Payment Types | ||
| Easy Cash-Up | ||
| Integrated EFTPOS Support | ||
| Kitomba Pay | ||
| Kitomba Pay Terminals | ||
| Mobile Point-of-Sale | ||
| Next-Business-Day Funding | ||
| Online Deposits | ||
| Online Payments | ||
| Part-Payment Providers | ||
| Point-of-Sale | ||
| Sustainable Salons Fee |
Pricing Management (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Service pricing per team member |
Reporting & Analytics (0 vs 8)
| Feature | Fresha | Kitomba |
|---|---|---|
| Advanced Reporting | ||
| Appointment Trends | ||
| Business Summary Report | ||
| Daily Sales Tracking | ||
| Google Analytics 4 | ||
| Kitomba Benchmark | ||
| Scoreboard | ||
| Staff Performance Tracking |
Reviews & Feedback (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Client ratings and reviews |
Sales (3 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Gift cards | ||
| Memberships | ||
| Packages |
Scheduling (6 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Calendar and appointment scheduling | ||
| Group bookings | ||
| Patch tests | ||
| Processing and finishing times | ||
| Service duration per team member | ||
| Waitlists |
Security (0 vs 1)
| Feature | Fresha | Kitomba |
|---|---|---|
| Security Log |
Support (1 vs 0)
| Feature | Fresha | Kitomba |
|---|---|---|
| Premium support |
Team Management (7 vs 8)
| Feature | Fresha | Kitomba |
|---|---|---|
| Business Targets | ||
| Login permissions | ||
| Pay runs | ||
| Payroll Reporting | ||
| Sales commissions | ||
| Shift scheduling | ||
| Staff Access and Logins | ||
| Staff Calendars | ||
| Staff Targets | ||
| Staff Timetables | ||
| Team member profiles | ||
| Time Clock | ||
| Time Sheets | ||
| Timesheets and clock in/out | ||
| Wages |
Unique Features
Only in Fresha (58)
Insights
Reporting
Direct booking links
Online bookings
Automated email notifications
Automated SMS and WhatsApp notifications
GDPR compliance
HIPAA compliance
ISO 27001 certification
ISO 9001 certification
Payment security testing
Client management
Online product store
Consultation forms
Data Connector
Facebook bookings
Google Analytics integration
Google bookings
Instagram bookings
Retail and inventory
+ 38 more unique features
Only in Kitomba (72)
Online Booking
Repeat Appointments
Required Follow-On Services
Room and Equipment Management
Service Management
Service Packages
Waitlist
Appointment History
Appointment Reminders
Automatic Client Details Update
Client Cards
Client Photos
Client-Accessible Profile
Digital Consultation Forms
Form Sending via Text or Email
Loyalty Program
Messaging Inbox
Rebooking Prompt at Checkout
Referrals Tracking
Secure Documentation Storage
+ 52 more unique features
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