FMX vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
FMX offers fewer features (27 vs 55) and fewer integrations (2 vs 4). Both start at Contact Sales. FMX has 26 unique features while ServiceBridge has 54 unique features, with 1 features in common.
| FMX | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 27 | 55 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 1 | 0 |
| Integrations | 2 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 70% |
Feature Comparison by Category
API (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (0 vs 2)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Management (3 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Asset Management | ||
| Asset Mapping | ||
| Infrastructure Asset Management |
Asset Tracking (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Asset Management |
Automation (2 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Automated Workflow Routing | ||
| Invoice Automation |
Billing (0 vs 3)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Customer Management |
Capital Planning (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Capital Planner |
Communication (1 vs 2)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Notifications | ||
| Real-time Status Updates |
Contract Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Service Contracts |
Customer Communication (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Customer Portal |
Customization (1 vs 2)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Configurable Workflows | ||
| Custom Fields | ||
| Custom Forms & Templates |
Data Capture (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| FCA Service - Facility Condition Assessment |
Data Management (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Data Import from Legacy Systems |
Dispatching (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (0 vs 2)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Equipment Maintenance (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Equipment Maintenance |
Facilities Management (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Building & Grounds Management |
Facility Scheduling (3 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Athletic Scheduling | ||
| Facility Scheduling and Reservation | ||
| School Event Management |
Fleet Management (1 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Fleet Management | ||
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Help Desk (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| School Help Desk Software |
IT Management (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| IT Management |
Integration (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Building Automation Integration |
Inventory Management (1 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Inventory & Supply Management | ||
| Products & Services |
Job Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Work Orders |
Location Services (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| GPS Tracking |
Maintenance Management (3 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Government Maintenance Management | ||
| Parks and Recreation Management | ||
| Public Works Management |
Mapping (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Mobile Access |
Monitoring (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Real-Time Job Status |
Payment Processing (0 vs 3)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Commissions |
Preventive Maintenance (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Preventive Maintenance |
Pricing (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Custom Pricing |
Project Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Project Management |
Quoting (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (0 vs 2)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reporting & Analytics (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Reporting & Analytics |
Reviews (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Customer Reviews |
Scheduling (0 vs 3)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Roles & Permissions |
Support (0 vs 4)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Sync (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| To Do List |
Territory Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Timesheets |
Training (0 vs 1)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Training Sessions |
Work Order Management (1 vs 0)
| Feature | FMX | ServiceBridge |
|---|---|---|
| Work Order Management |
Unique Features
Only in FMX (26)
Asset Mapping
Infrastructure Asset Management
Automated Workflow Routing
Invoice Automation
Capital Planner
Real-time Status Updates
Configurable Workflows
FCA Service - Facility Condition Assessment
Data Import from Legacy Systems
Equipment Maintenance
Building & Grounds Management
Athletic Scheduling
Facility Scheduling and Reservation
School Event Management
Fleet Management
School Help Desk Software
Building Automation Integration
Inventory & Supply Management
IT Management
Government Maintenance Management
+ 6 more unique features
Only in ServiceBridge (54)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
+ 34 more unique features
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