Fireflies.ai vs Zenoti
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fireflies.ai offers more features (72 vs 63) and more integrations (13 vs 6). Starting price: Fireflies.ai at $18/mo vs Zenoti at Contact Sales. Fireflies.ai has 72 unique features while Zenoti has 63 unique features, with 0 features in common.
| Fireflies.ai | Zenoti | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 72 | 63 |
| AI-Powered Features | 41 | 12 |
| Starting Price | $18/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 13 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI / Business Intelligence (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zeenie AI Copilot |
AI / Communication (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Text Bot | ||
| Integrated Phone Line with AI Insights |
AI / Customer Engagement (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Engagement Hub - Hyperconnect |
AI / Customer Service (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Receptionist | ||
| AI Voice Receptionist |
AI / Documentation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Scribe |
AI / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Dispute Resolution |
AI / Reputation (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Reputation Manager | ||
| Automated Reputation Management |
AI / Sales (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Lead Management |
AI / Training (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zeenie for Employee Training |
AI Assistant (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AskFred - AI Assistant | ||
| Live Assist | ||
| Personal Assistant |
AI Summaries (4 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Action Items | ||
| Bullet Points | ||
| Comprehensive AI Summaries | ||
| Custom Notes |
Administration (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Super Admin Role | ||
| Transcript & Summary Only Mode |
Analytics (8 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Filters | ||
| Conversation Intelligence | ||
| Key Topics Detection | ||
| Question Detection | ||
| Sentiment Analysis | ||
| Speaker Talk-time Analytics | ||
| Team Analytics | ||
| Topic Trackers |
Analytics / Reporting (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Business Intelligence |
Automation (4 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Apps | ||
| AI Teammates | ||
| Rules Engine | ||
| Voice Agents |
Automation / Growth (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Abandoned Cart Recovery |
Automation / Revenue (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Upsells |
Billing (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Credits | ||
| Payments by Invoice |
Booking (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Online Booking |
Booking / Social (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Direct Social Bookings |
CRM / Member Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Member Management + CRM |
Collaboration (5 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Comments & Bookmarks | ||
| Contacts Management | ||
| Feed | ||
| Soundbites | ||
| Tasks Management |
Communication (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Two-Way Texting with Reminders |
Communication / Collaboration (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| ZenChat |
Compliance / Documentation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| HIPAA-Compliant EMR |
Compliance / Medical (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| e-Prescribe (EPCS and non-EPCS) |
Content Management (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Photo Manager | ||
| Photo Manager |
Customer Feedback (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Member Feedback |
Documentation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Forms & Charting |
Export (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Download Meetings |
Franchise / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Auto-Settlement Across Franchisees |
Franchise Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Comprehensive Franchise Support |
HR / Communication (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Employee Chat and Surveys |
HR / Payroll (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Integrated Payroll & Tipping | ||
| Integrated Payroll + Auto Tip Payouts |
HR / Staff Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Employee Performance Management |
Integration (5 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| ATS Integration | ||
| CRM Integration | ||
| Fireflies MCP Server | ||
| Project Management Integration | ||
| Slack Integration |
Integrations / API (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Integrations & API Access |
Integrations / Accounting (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Accounting Integrations |
Integrations / Video (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Zoom Virtual Consult Integration |
Inventory (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Inventory Management |
Inventory / Multi-Location (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Multi-location Inventory Pooling |
Loyalty / Franchise (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Global Rewards & Loyalty Program Management |
Loyalty / Growth (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Gift Cards & Referrals | ||
| Loyalty Programs |
Management (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Bulk Delete |
Marketing / Automation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Marketing Automation |
Meeting Capture (7 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| AI Notetaker Bot | ||
| Audio & Video File Transcription | ||
| Chrome Extension | ||
| Desktop App | ||
| Dialers & API | ||
| Mobile App | ||
| Video Recording |
Meeting Preparation (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Meeting Prep |
Mobile (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Customer Mobile App | ||
| Zenoti Mobile |
Mobile / Staff Management (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| MyZen Provider App |
Multi-Location / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Cross Center Redemption & Auto Settlement |
Notetaking (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Time-stamped Notes |
Organization (2 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Channels | ||
| User Groups |
POS / Payment (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Kiosk & Point of Sale |
Payment Processing (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Integrated Payments |
Playback (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Playback Speed Control |
Real-time (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Real-time Notes & Live Transcriptions |
Reporting / Administration (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom, Centralized Dashboards & Role-Based Reporting |
Revenue Management (0 vs 4)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Dynamic Pricing | ||
| Dynamic Pricing Engine | ||
| Memberships & Packages | ||
| Premium Provider Pricing |
Revenue Management / E-commerce (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Online Membership Sales |
Scheduling (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Appointment Book |
Scheduling / Automation (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Automated Waitlist Management |
Scheduling / Growth (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Nearby Availability Suggestions | ||
| Preferred Provider Availability |
Search & Retrieval (3 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Global Search | ||
| Meeting Search | ||
| Smart Search |
Security (10 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Business Associate Agreement | ||
| Custom Data Retention | ||
| End-to-End Encryption | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| Private Storage | ||
| SCIM | ||
| SOC 2 Type II Compliance | ||
| SSO | ||
| Zero Data Retention |
Security / Administration (0 vs 2)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Roles & Enterprise Permissions | ||
| Enterprise User Permissions |
Security / Compliance (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Advanced Security & Compliance Features |
Summaries (1 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Expand Summary Notes |
Support (4 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| 24/7 Live Support | ||
| Dedicated Account Manager | ||
| Dedicated Support | ||
| Onboarding Program | ||
| Priority Support |
Support / Services (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Dedicated Success Team & SLA-Backed Priority Support |
Training / Services (0 vs 1)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| Custom Training Programs |
Transcription (6 vs 0)
| Feature | Fireflies.ai | Zenoti |
|---|---|---|
| 100+ Languages Support | ||
| Auto-Language Detection | ||
| Edit Transcript | ||
| High Quality Meeting Transcription | ||
| Multi-language Mode | ||
| Speaker Recognition |
Unique Features
Only in Fireflies.ai (72)
Super Admin Role
Transcript & Summary Only Mode
AskFred - AI Assistant
Live Assist
Personal Assistant
Action Items
Bullet Points
Comprehensive AI Summaries
Custom Notes
AI Filters
Conversation Intelligence
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers
AI Apps
AI Teammates
Rules Engine
+ 52 more unique features
Only in Zenoti (63)
Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR
+ 43 more unique features
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