Fireflies.ai vs Zenoti

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Fireflies.ai offers more features (72 vs 63) and more integrations (13 vs 6). Starting price: Fireflies.ai at $18/mo vs Zenoti at Contact Sales. Fireflies.ai has 72 unique features while Zenoti has 63 unique features, with 0 features in common.

Fireflies.aiZenoti
CategoryProductivityProductivity
Total Features7263
AI-Powered Features4112
Starting Price$18/moContact Sales
Pricing Tiers43
Integrations136
Shared Features0
Shared Integrations1
Data Quality95%90%

Feature Comparison by Category

AI / Business Intelligence (0 vs 1)

FeatureFireflies.aiZenoti
Zeenie AI Copilot

AI / Communication (0 vs 2)

FeatureFireflies.aiZenoti
AI Text Bot
Integrated Phone Line with AI Insights

AI / Customer Engagement (0 vs 1)

FeatureFireflies.aiZenoti
AI Engagement Hub - Hyperconnect

AI / Customer Service (0 vs 2)

FeatureFireflies.aiZenoti
AI Receptionist
AI Voice Receptionist

AI / Documentation (0 vs 1)

FeatureFireflies.aiZenoti
AI Scribe

AI / Payment (0 vs 1)

FeatureFireflies.aiZenoti
AI Dispute Resolution

AI / Reputation (0 vs 2)

FeatureFireflies.aiZenoti
AI Reputation Manager
Automated Reputation Management

AI / Sales (0 vs 1)

FeatureFireflies.aiZenoti
AI Lead Management

AI / Training (0 vs 1)

FeatureFireflies.aiZenoti
Zeenie for Employee Training

AI Assistant (3 vs 0)

FeatureFireflies.aiZenoti
AskFred - AI Assistant
Live Assist
Personal Assistant

AI Summaries (4 vs 0)

FeatureFireflies.aiZenoti
Action Items
Bullet Points
Comprehensive AI Summaries
Custom Notes

Administration (2 vs 0)

FeatureFireflies.aiZenoti
Super Admin Role
Transcript & Summary Only Mode

Analytics (8 vs 0)

FeatureFireflies.aiZenoti
AI Filters
Conversation Intelligence
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers

Analytics / Reporting (0 vs 1)

FeatureFireflies.aiZenoti
Business Intelligence

Automation (4 vs 0)

FeatureFireflies.aiZenoti
AI Apps
AI Teammates
Rules Engine
Voice Agents

Automation / Growth (0 vs 1)

FeatureFireflies.aiZenoti
Abandoned Cart Recovery

Automation / Revenue (0 vs 1)

FeatureFireflies.aiZenoti
Automated Upsells

Billing (2 vs 0)

FeatureFireflies.aiZenoti
AI Credits
Payments by Invoice

Booking (0 vs 1)

FeatureFireflies.aiZenoti
Online Booking

Booking / Social (0 vs 1)

FeatureFireflies.aiZenoti
Direct Social Bookings

CRM / Member Management (0 vs 1)

FeatureFireflies.aiZenoti
Automated Member Management + CRM

Collaboration (5 vs 0)

FeatureFireflies.aiZenoti
Comments & Bookmarks
Contacts Management
Feed
Soundbites
Tasks Management

Communication (0 vs 1)

FeatureFireflies.aiZenoti
Two-Way Texting with Reminders

Communication / Collaboration (0 vs 1)

FeatureFireflies.aiZenoti
ZenChat

Compliance / Documentation (0 vs 1)

FeatureFireflies.aiZenoti
HIPAA-Compliant EMR

Compliance / Medical (0 vs 1)

FeatureFireflies.aiZenoti
e-Prescribe (EPCS and non-EPCS)

Content Management (0 vs 2)

FeatureFireflies.aiZenoti
Advanced Photo Manager
Photo Manager

Customer Feedback (0 vs 1)

FeatureFireflies.aiZenoti
Member Feedback

Documentation (0 vs 1)

FeatureFireflies.aiZenoti
Forms & Charting

Export (1 vs 0)

FeatureFireflies.aiZenoti
Download Meetings

Franchise / Payment (0 vs 1)

FeatureFireflies.aiZenoti
Auto-Settlement Across Franchisees

Franchise Management (0 vs 1)

FeatureFireflies.aiZenoti
Comprehensive Franchise Support

HR / Communication (0 vs 1)

FeatureFireflies.aiZenoti
Employee Chat and Surveys

HR / Payroll (0 vs 2)

FeatureFireflies.aiZenoti
Integrated Payroll & Tipping
Integrated Payroll + Auto Tip Payouts

HR / Staff Management (0 vs 1)

FeatureFireflies.aiZenoti
Employee Performance Management

Integration (5 vs 0)

FeatureFireflies.aiZenoti
ATS Integration
CRM Integration
Fireflies MCP Server
Project Management Integration
Slack Integration

Integrations / API (0 vs 1)

FeatureFireflies.aiZenoti
Custom Integrations & API Access

Integrations / Accounting (0 vs 1)

FeatureFireflies.aiZenoti
Advanced Accounting Integrations

Integrations / Video (0 vs 1)

FeatureFireflies.aiZenoti
Zoom Virtual Consult Integration

Inventory (0 vs 1)

FeatureFireflies.aiZenoti
Inventory Management

Inventory / Multi-Location (0 vs 1)

FeatureFireflies.aiZenoti
Multi-location Inventory Pooling

Loyalty / Franchise (0 vs 1)

FeatureFireflies.aiZenoti
Global Rewards & Loyalty Program Management

Loyalty / Growth (0 vs 2)

FeatureFireflies.aiZenoti
Gift Cards & Referrals
Loyalty Programs

Management (1 vs 0)

FeatureFireflies.aiZenoti
Bulk Delete

Marketing / Automation (0 vs 1)

FeatureFireflies.aiZenoti
Marketing Automation

Meeting Capture (7 vs 0)

FeatureFireflies.aiZenoti
AI Notetaker Bot
Audio & Video File Transcription
Chrome Extension
Desktop App
Dialers & API
Mobile App
Video Recording

Meeting Preparation (1 vs 0)

FeatureFireflies.aiZenoti
Meeting Prep

Mobile (0 vs 2)

FeatureFireflies.aiZenoti
Customer Mobile App
Zenoti Mobile

Mobile / Staff Management (0 vs 1)

FeatureFireflies.aiZenoti
MyZen Provider App

Multi-Location / Payment (0 vs 1)

FeatureFireflies.aiZenoti
Cross Center Redemption & Auto Settlement

Notetaking (1 vs 0)

FeatureFireflies.aiZenoti
Time-stamped Notes

Organization (2 vs 0)

FeatureFireflies.aiZenoti
Channels
User Groups

POS / Payment (0 vs 1)

FeatureFireflies.aiZenoti
Kiosk & Point of Sale

Payment Processing (0 vs 1)

FeatureFireflies.aiZenoti
Integrated Payments

Playback (1 vs 0)

FeatureFireflies.aiZenoti
Playback Speed Control

Real-time (1 vs 0)

FeatureFireflies.aiZenoti
Real-time Notes & Live Transcriptions

Reporting / Administration (0 vs 1)

FeatureFireflies.aiZenoti
Custom, Centralized Dashboards & Role-Based Reporting

Revenue Management (0 vs 4)

FeatureFireflies.aiZenoti
Dynamic Pricing
Dynamic Pricing Engine
Memberships & Packages
Premium Provider Pricing

Revenue Management / E-commerce (0 vs 1)

FeatureFireflies.aiZenoti
Online Membership Sales

Scheduling (0 vs 1)

FeatureFireflies.aiZenoti
Appointment Book

Scheduling / Automation (0 vs 1)

FeatureFireflies.aiZenoti
Automated Waitlist Management

Scheduling / Growth (0 vs 2)

FeatureFireflies.aiZenoti
Nearby Availability Suggestions
Preferred Provider Availability

Search & Retrieval (3 vs 0)

FeatureFireflies.aiZenoti
Global Search
Meeting Search
Smart Search

Security (10 vs 0)

FeatureFireflies.aiZenoti
Business Associate Agreement
Custom Data Retention
End-to-End Encryption
GDPR Compliance
HIPAA Compliance
Private Storage
SCIM
SOC 2 Type II Compliance
SSO
Zero Data Retention

Security / Administration (0 vs 2)

FeatureFireflies.aiZenoti
Custom Roles & Enterprise Permissions
Enterprise User Permissions

Security / Compliance (0 vs 1)

FeatureFireflies.aiZenoti
Advanced Security & Compliance Features

Summaries (1 vs 0)

FeatureFireflies.aiZenoti
Expand Summary Notes

Support (4 vs 1)

FeatureFireflies.aiZenoti
24/7 Live Support
Dedicated Account Manager
Dedicated Support
Onboarding Program
Priority Support

Support / Services (0 vs 1)

FeatureFireflies.aiZenoti
Dedicated Success Team & SLA-Backed Priority Support

Training / Services (0 vs 1)

FeatureFireflies.aiZenoti
Custom Training Programs

Transcription (6 vs 0)

FeatureFireflies.aiZenoti
100+ Languages Support
Auto-Language Detection
Edit Transcript
High Quality Meeting Transcription
Multi-language Mode
Speaker Recognition

Unique Features

Only in Fireflies.ai (72)

Super Admin Role
Transcript & Summary Only Mode
AskFred - AI Assistant
Live Assist
Personal Assistant
Action Items
Bullet Points
Comprehensive AI Summaries
Custom Notes
AI Filters
Conversation Intelligence
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers
AI Apps
AI Teammates
Rules Engine

+ 52 more unique features

Only in Zenoti (63)

Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR

+ 43 more unique features

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