Fireflies.ai vs Setmore
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fireflies.ai offers more features (72 vs 47) and fewer integrations (13 vs 30). Starting price: Fireflies.ai at $18/mo vs Setmore at $9.99/mo. Fireflies.ai has 71 unique features while Setmore has 46 unique features, with 1 features in common.
| Fireflies.ai | Setmore | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 72 | 47 |
| AI-Powered Features | 41 | 0 |
| Starting Price | $18/mo | $9.99/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 13 | 30 |
| Shared Features | 1 | |
| Shared Integrations | 4 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI Assistant (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AskFred - AI Assistant | ||
| Live Assist | ||
| Personal Assistant |
AI Summaries (4 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Action Items | ||
| Bullet Points | ||
| Comprehensive AI Summaries | ||
| Custom Notes |
Administration (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Super Admin Role | ||
| Transcript & Summary Only Mode |
Analytics (8 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Filters | ||
| Conversation Intelligence | ||
| Key Topics Detection | ||
| Question Detection | ||
| Sentiment Analysis | ||
| Speaker Talk-time Analytics | ||
| Team Analytics | ||
| Topic Trackers |
Automation (4 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Apps | ||
| AI Teammates | ||
| Rules Engine | ||
| Voice Agents |
Billing (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Credits | ||
| Payments by Invoice |
Branding (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Custom Branding | ||
| White Label Solution |
Business Management (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Multi-location Support |
Business Rules (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Cancellation Policies |
Collaboration (5 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Comments & Bookmarks | ||
| Contacts Management | ||
| Feed | ||
| Soundbites | ||
| Tasks Management |
Customer Communication (0 vs 6)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Questionnaire Logic | ||
| Appointment Reminders Customization | ||
| Automated Reminders | ||
| Custom Intake Forms | ||
| SMS Notifications |
Customer Feedback (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Feedback Surveys |
Customer Management (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Notes | ||
| Customer Communication History | ||
| Customer Database |
Data Management (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Automatic Backups | ||
| Data Export |
Export (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Download Meetings |
Integration (5 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| API Access | ||
| ATS Integration | ||
| CRM Integration | ||
| Calendar Sync | ||
| Fireflies MCP Server | ||
| Project Management Integration | ||
| Slack Integration | ||
| Video Conferencing Integration |
Localization (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Timezone Support |
Management (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Bulk Delete |
Marketing (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Birthday Reminders | ||
| Customer Loyalty Program | ||
| Email Marketing |
Meeting Capture (7 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| AI Notetaker Bot | ||
| Audio & Video File Transcription | ||
| Chrome Extension | ||
| Desktop App | ||
| Dialers & API | ||
| Mobile App | ||
| Video Recording |
Meeting Preparation (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Meeting Prep |
Mobile (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Mobile App |
Notetaking (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Time-stamped Notes |
Organization (2 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Channels | ||
| User Groups |
Payments (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Online Payments |
Playback (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Playback Speed Control |
Real-time (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Real-time Notes & Live Transcriptions |
Reporting (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Analytics Dashboard | ||
| Revenue Reporting | ||
| Staff Performance Reports |
Resource Planning (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Resource Management |
Scheduling (0 vs 7)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Blocking | ||
| Appointment Rescheduling | ||
| Group Bookings | ||
| Online Booking Calendar | ||
| Recurring Appointments | ||
| Service Availability Windows | ||
| Waitlist Management |
Search & Retrieval (3 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Global Search | ||
| Meeting Search | ||
| Smart Search |
Security (10 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Business Associate Agreement | ||
| Custom Data Retention | ||
| End-to-End Encryption | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| Private Storage | ||
| SCIM | ||
| SOC 2 Type II Compliance | ||
| SSO | ||
| Two-Factor Authentication | ||
| Zero Data Retention |
Service Management (0 vs 3)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Appointment Types | ||
| Service Categories | ||
| Service Packages |
Social Proof (0 vs 1)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Customer Reviews |
Summaries (1 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Expand Summary Notes |
Support (4 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Dedicated Account Manager | ||
| Dedicated Support | ||
| Onboarding Program | ||
| Priority Support |
Team Management (0 vs 4)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Multi-staff Management | ||
| Staff Availability Rules | ||
| Staff Portal | ||
| Staff Scheduling |
Transcription (6 vs 0)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| 100+ Languages Support | ||
| Auto-Language Detection | ||
| Edit Transcript | ||
| High Quality Meeting Transcription | ||
| Multi-language Mode | ||
| Speaker Recognition |
Website (0 vs 2)
| Feature | Fireflies.ai | Setmore |
|---|---|---|
| Business Website | ||
| Custom Domain |
Unique Features
Only in Fireflies.ai (71)
Super Admin Role
Transcript & Summary Only Mode
AskFred - AI Assistant
Live Assist
Personal Assistant
Action Items
Bullet Points
Comprehensive AI Summaries
Custom Notes
AI Filters
Conversation Intelligence
Key Topics Detection
Question Detection
Sentiment Analysis
Speaker Talk-time Analytics
Team Analytics
Topic Trackers
AI Apps
AI Teammates
Rules Engine
+ 51 more unique features
Only in Setmore (46)
Custom Branding
White Label Solution
Multi-location Support
Appointment Cancellation Policies
Appointment Confirmations
Appointment Questionnaire Logic
Appointment Reminders Customization
Automated Reminders
Custom Intake Forms
SMS Notifications
Customer Feedback Surveys
Appointment Notes
Customer Communication History
Customer Database
Automatic Backups
Data Export
API Access
Calendar Sync
Video Conferencing Integration
Timezone Support
+ 26 more unique features
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