Fiix vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fiix offers more features (59 vs 22). Starting price: Fiix at $45/mo vs ServiceMax at Contact Sales. Fiix has 59 unique features while ServiceMax has 22 unique features, with 0 features in common.
| Fiix | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 59 | 22 |
| AI-Powered Features | 4 | 2 |
| Starting Price | $45/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 4 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 50% |
Feature Comparison by Category
AI Analytics (4 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Asset Insights | ||
| Asset Risk Predictor | ||
| Parts Forecaster | ||
| Work Order Insights |
AI/Machine Learning (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Optimization Engine |
Administration (5 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Custom Branding | ||
| Custom Workflows | ||
| Customizable Interface | ||
| Language Translation | ||
| User Certification Tracking |
Analytics (4 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Advanced Analytics | ||
| Analytics and Reporting | ||
| Custom Analytics and Reports | ||
| Failure Codes | ||
| Performance Analytics |
Asset Management (3 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Asset Criticality | ||
| Installed Base and Asset Lifecycle Management | ||
| Meter Readings | ||
| Rotating Assets |
Automation (0 vs 2)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Automate and Streamline Workflows | ||
| Entitlements Engine |
Cloud/Infrastructure (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Compliance (3 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Audit Trail | ||
| E-Signatures | ||
| SOC 2 Type 2 Compliance |
Contract Management (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Core Management (8 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Asset Management | ||
| Calendar | ||
| Inventory Management | ||
| Multi-Asset Work Orders | ||
| Multi-Site Management | ||
| Tasks and Task Lists | ||
| Work Order Completion Controls | ||
| Work Order Management |
Customer Engagement (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Customer Self-Service and Engagement |
Data Management (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Database Export |
Inspections (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Pass/Fail Inspection Tasks |
Integrations (4 vs 2)
| Feature | Fiix | ServiceMax |
|---|---|---|
| App Exchange | ||
| Custom API Integrations | ||
| ERP Integrations | ||
| Integration Hub | ||
| Integration with Existing Systems | ||
| Salesforce Integration |
Inventory Management (2 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Inventory Cycle Count | ||
| Tool Crib |
IoT (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| IoT Integration |
Maintenance Management (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Mobile (2 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Mobile Maintenance | ||
| Mobile-First Tools for Technicians | ||
| QR and Barcode Scanning |
Monitoring (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Downtime Tracking |
Notifications (2 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Advanced Notifications | ||
| Email and Push Notifications |
Predictive Maintenance (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Condition-Based Maintenance Triggers |
Procurement (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Purchasing and RFQs |
Remote Support (0 vs 4)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Reporting (1 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Standard Reports |
Scheduling (3 vs 2)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Nested Preventive Maintenance | ||
| Optimize Scheduling and Dispatch | ||
| Preventive Maintenance Scheduler | ||
| Resource-Based Scheduling | ||
| Service Board |
Security (7 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| 256-bit SSL Encryption | ||
| 99.5% Uptime Guarantee | ||
| Configurable Firewall | ||
| Constant Data Backups | ||
| Enterprise-Grade Security | ||
| IP Protection | ||
| Multi-Factor Authentication | ||
| Single Sign-On |
Support (6 vs 0)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Customer Success Team | ||
| Embedded Video Tutorials | ||
| Help Center | ||
| Learning Center | ||
| The Fiixers Community | ||
| Training Webinars |
Work Management (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Work Execution Management |
Workflow Management (0 vs 1)
| Feature | Fiix | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in Fiix (59)
Custom Branding
Custom Workflows
Customizable Interface
Language Translation
User Certification Tracking
Asset Insights
Asset Risk Predictor
Parts Forecaster
Work Order Insights
Advanced Analytics
Analytics and Reporting
Custom Analytics and Reports
Failure Codes
Asset Criticality
Meter Readings
Rotating Assets
Audit Trail
E-Signatures
SOC 2 Type 2 Compliance
Asset Management
+ 39 more unique features
Only in ServiceMax (22)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Preventive Maintenance
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
+ 2 more unique features
Want to build your own alternative to Fiix or ServiceMax?
Analyze it with Reap