Zapium vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 84) and more integrations (4 vs 3). Starting price: Zapium at $16/mo vs UpKeep at $20/mo. Zapium has 84 unique features while UpKeep has 77 unique features, with 7 features in common.
| Zapium | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 84 |
| AI-Powered Features | 11 | 10 |
| Starting Price | $16/mo | $20/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 4 | 3 |
| Shared Features | 7 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| AI-Powered Checklist and Procedure Generation |
AI Automation (0 vs 6)
| Feature | Zapium | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Analytics (6 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Asset Insights | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Root Cause Insights |
Asset Management (7 vs 10)
| Feature | Zapium | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Reliability & Downtime Tracking | ||
| Straight Line Depreciation |
Audit (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 1)
| Feature | Zapium | UpKeep |
|---|---|---|
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Workflow Automation |
Collaboration (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Real-time Communication |
Compliance (0 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Contract Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Contract Management |
Core Operations (0 vs 1)
| Feature | Zapium | UpKeep |
|---|---|---|
| Work Order Management |
Cost Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Unlimited Customers |
Customer Portal (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Customer Portal and App |
Customization (5 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses |
Document Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| E-sign Documents |
Enterprise (0 vs 1)
| Feature | Zapium | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Extensibility (0 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Fleet Management (0 vs 5)
| Feature | Zapium | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Integration (3 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Custom Integrations | ||
| Open REST API | ||
| QuickBooks Online Integration |
Integrations (0 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations |
Inventory (0 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management |
Inventory Management (8 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
IoT (1 vs 8)
| Feature | Zapium | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Meters and IoT Integration | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | Zapium | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Maintenance Planning (4 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Mobile (0 vs 2)
| Feature | Zapium | UpKeep |
|---|---|---|
| Mobile Offline Mode | ||
| Mobile-First CMMS |
Mobile App (2 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Notifications (0 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Operations (0 vs 17)
| Feature | Zapium | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| External Request Portal | ||
| File Upload | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management | ||
| QR Codes | ||
| Request Management | ||
| Teams | ||
| Time & Labor Tracking |
Pricing Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Price Lists |
Procurement (5 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Reporting (6 vs 8)
| Feature | Zapium | UpKeep |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Auto Report Generation and Sharing | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Parts Consumption Reports | ||
| Reporting & Analytics | ||
| Requests Analysis | ||
| User Login Reports |
Request Management (4 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Safety (0 vs 4)
| Feature | Zapium | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Scheduling (5 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling |
Security (2 vs 3)
| Feature | Zapium | UpKeep |
|---|---|---|
| Custom Roles | ||
| Custom Roles and Permissions | ||
| Enterprise Security | ||
| SSO & Custom Roles | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Support Center |
Team Management (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| User Timecards and Timesheets |
Training (1 vs 2)
| Feature | Zapium | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software | ||
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | UpKeep |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (84)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 64 more unique features
Only in UpKeep (77)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Full Auditability
OSHA Compliance Logging
Signature Capture
Multi-Site Module Support
+ 57 more unique features
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