Zapium vs GSM Tasks
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 56) and fewer integrations (4 vs 7). Starting price: Zapium at $16/mo vs GSM Tasks at $14/mo. Zapium has 91 unique features while GSM Tasks has 56 unique features, with 0 features in common.
| Zapium | GSM Tasks | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 56 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $16/mo | $14/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 4 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| AI-Powered Checklist and Procedure Generation |
Analytics (6 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Asset Insights | ||
| Data Analysis | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Fleet Analytics | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Root Cause Insights |
Asset Management (7 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 3)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Auto-dispatch | ||
| Automated Arrival Time Recalculations | ||
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| Multi-task Trigger Options | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Workflow Automation |
Collaboration (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Real-time Communication |
Communication (0 vs 5)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Customer Notifications | ||
| Driver Notes | ||
| Notifications | ||
| Tap to Call/SMS/Email | ||
| White Label Notifications |
Contract Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Contract Management |
Cost Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Unlimited Customers |
Customer Portal (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Customer Portal and App |
Customer Service (0 vs 5)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Client Environment | ||
| Fast Proof of Delivery Function | ||
| Proof of Delivery (e-POD) | ||
| Queue Number with Estimated Arrival Time | ||
| Signature Capture |
Customization (5 vs 4)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Custom Dashboard/App Templates | ||
| Custom Data Layout | ||
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Meta-fields | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Customizable Data Layout |
Dashboard (0 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Complete Overview | ||
| Management Dashboard |
Data Management (0 vs 1)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Bulk Import/Export of Tasks and Contacts |
Document Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| E-sign Documents |
Documentation (0 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Digital Documentation | ||
| Photo and Video Capture |
Integration (3 vs 4)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| API Integration | ||
| Custom Integrations | ||
| Easy Integration with GPS Systems | ||
| Email Parsing | ||
| Integration with CRM and Warehouse Systems | ||
| Open REST API | ||
| QuickBooks Online Integration |
Inventory Management (8 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
IoT (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Meters and IoT Integration |
Maintenance Planning (4 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Mobile (0 vs 3)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Mobile App for Drivers | ||
| Offline Mobile App | ||
| iOS and Android Support |
Mobile App (2 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Navigation (0 vs 1)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| GPS Navigation |
Organization (0 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Calendar View | ||
| Routes and Folders Function |
Pricing Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Price Lists |
Procurement (5 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Reporting (6 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Auto Report Generation and Sharing | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Reporting & Analytics |
Request Management (4 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Routing (0 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Automated Routing | ||
| Route Optimization |
Scheduling (5 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling |
Security (2 vs 1)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Custom Roles and Permissions | ||
| Individual System Admission | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 2)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Free Onboarding | ||
| Personal Account Manager | ||
| Support Center |
Task Management (0 vs 8)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Drag and Drop Task Management | ||
| Filter Custom Fields | ||
| Reattempt Jobs | ||
| Recurring Tasks | ||
| Task Creation | ||
| Task Filtering | ||
| Task Reordering | ||
| Unlimited Tasks |
Team Management (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| User Timecards and Timesheets |
Tracking (0 vs 9)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| App Based GPS Tracking | ||
| Barcode Scanning | ||
| Drivers Search and Filter on Map View | ||
| Geotags and Timestamps | ||
| Live ETA Visible | ||
| Live Route Path on Map View | ||
| Live Tracking | ||
| Real-time GPS Tracking | ||
| Real-time Updates |
Training (1 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | GSM Tasks |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (91)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 71 more unique features
Only in GSM Tasks (56)
Data Analysis
Fleet Analytics
Auto-dispatch
Automated Arrival Time Recalculations
Multi-task Trigger Options
Customer Notifications
Driver Notes
Notifications
Tap to Call/SMS/Email
White Label Notifications
Client Environment
Fast Proof of Delivery Function
Proof of Delivery (e-POD)
Queue Number with Estimated Arrival Time
Signature Capture
Custom Dashboard/App Templates
Custom Data Layout
Custom Meta-fields
Customizable Data Layout
Complete Overview
+ 36 more unique features
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