SaaSipedia

FieldAware vs ServiceTitan

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FieldAware offers fewer features (22 vs 113) and fewer integrations (5 vs 7). Both start at Contact Sales. FieldAware has 20 unique features while ServiceTitan has 111 unique features, with 2 features in common.

FieldAwareServiceTitan
CategoryField Service ManagementField Service Management
Total Features22113
AI-Powered Features04
Starting PriceContact SalesContact Sales
Pricing Tiers03
Integrations57
Shared Features2
Shared Integrations1
Data Quality50%73%

Feature Comparison by Category

AI (0 vs 2)

FeatureFieldAwareServiceTitan
Atlas: AI Assistant
Titan Intelligence

Accounting (0 vs 10)

FeatureFieldAwareServiceTitan
AR/AP Management
Accounting
Accounts Payable
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub

Analytics & Reporting (3 vs 0)

FeatureFieldAwareServiceTitan
Dashboard
Enhanced Reporting
Increased Transparency

Automation (0 vs 2)

FeatureFieldAwareServiceTitan
Automated Alerts
Automated Form Triggers

Billing (1 vs 0)

FeatureFieldAwareServiceTitan
Invoicing

Business Management (0 vs 3)

FeatureFieldAwareServiceTitan
Aspire
Conduit
Multi-Tenant Management

CRM (0 vs 4)

FeatureFieldAwareServiceTitan
Atlas CRM
Customer History
Customer Relationship Management
Deal Tracking

Communication (0 vs 4)

FeatureFieldAwareServiceTitan
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

Customer Communication (2 vs 0)

FeatureFieldAwareServiceTitan
Customer Portal
Real-Time Status Updates

Customer Experience (0 vs 4)

FeatureFieldAwareServiceTitan
Client Portal
Customer Portal
Online Estimates & Proposals
Self-Service

Data Access (1 vs 0)

FeatureFieldAwareServiceTitan
Customer and Asset Details Access

Dispatch & Scheduling (0 vs 5)

FeatureFieldAwareServiceTitan
Dispatch
Dispatch Pro
Schedule Assistant
Scheduling
Scheduling Pro

Document Management (2 vs 0)

FeatureFieldAwareServiceTitan
Digital Signature & Document Collection
Information Management

Field Operations (0 vs 17)

FeatureFieldAwareServiceTitan
Automated Checklists
Conditional Logic Forms
Crew Management
Daily Logs
Equipment Scanning
Field Application
Field Findings
Field Pro
FieldRoutes
Fleet Pro
Forms
GPS Tracking
Optimized Routing
Real-time Technician Tracking
Service Tasking

Front Office (0 vs 3)

FeatureFieldAwareServiceTitan
Call Booking
Job Booking
Online Booking

HR & Payroll (0 vs 7)

FeatureFieldAwareServiceTitan
Automated Commission Tracking
Automated Timesheets
Commission Tracking
Office Timesheets
Payroll Management
Prevailing Wages
Timekeeping

Infrastructure (1 vs 0)

FeatureFieldAwareServiceTitan
Cloud-Based Software

Integration (2 vs 0)

FeatureFieldAwareServiceTitan
Custom Integration Support
Real-Time Synchronization

Integrations (0 vs 4)

FeatureFieldAwareServiceTitan
API
Accounting APIs
Accounting Integrations
Partner Integrations

Inventory Management (1 vs 6)

FeatureFieldAwareServiceTitan
Inventory App
Materials Tracking
Parts Visibility
Purchase Orders & Inventory
Purchasing
Purchasing & Inventory
Truck Replenishment

Marketing (0 vs 4)

FeatureFieldAwareServiceTitan
Adaptive Marketing
Atlas Marketing
Marketing
Marketing Pro

Mobile (1 vs 0)

FeatureFieldAwareServiceTitan
Mobile App

Notifications (1 vs 0)

FeatureFieldAwareServiceTitan
Custom Notifications and Alerts

Payment Processing (0 vs 4)

FeatureFieldAwareServiceTitan
Financing
Integrated Financing
Online Bill Pay
Payments

Project Management (0 vs 8)

FeatureFieldAwareServiceTitan
Adjustable Capability Planning
Change Orders
Document Management
Job History
Project Financials
Project Management
Project Tracking
RFIs & Change Orders

Quoting (1 vs 0)

FeatureFieldAwareServiceTitan
Job Quoting

Reporting & Analytics (0 vs 7)

FeatureFieldAwareServiceTitan
Advanced Reporting
Automated Custom Reports
Customizable Dashboards
Dashboards & Reports
Reporting
Sales Insights & Reporting
Work in Progress Reporting

Sales (0 vs 13)

FeatureFieldAwareServiceTitan
Client Specific Pricing
Customizable Memberships
Estimates
Field Estimates
Leads
Mobile Estimates
Pipeline Management
Pricebook
Pricebook Pro
Professional Presentation
Proposals
Quotes & Proposals
Sales Pro

Sales Automation (0 vs 1)

FeatureFieldAwareServiceTitan
Sales Plays

Sales Intelligence (0 vs 1)

FeatureFieldAwareServiceTitan
Convex

Scheduling (3 vs 0)

FeatureFieldAwareServiceTitan
Dynamic Crew Assignment
Schedule & Dispatch
Smart Scheduler

Security (1 vs 0)

FeatureFieldAwareServiceTitan
SOC 2 Compliance

Service Management (0 vs 4)

FeatureFieldAwareServiceTitan
Equipment History
Equipment Management
Service Agreements
Work Order Management

Visibility (1 vs 0)

FeatureFieldAwareServiceTitan
Job and Worker Status Visibility

Work Order Management (1 vs 0)

FeatureFieldAwareServiceTitan
All-in-One Work Order Management

Unique Features

Only in FieldAware (20)

Dashboard
Enhanced Reporting
Increased Transparency
Real-Time Status Updates
Customer and Asset Details Access
Digital Signature & Document Collection
Information Management
Cloud-Based Software
Custom Integration Support
Real-Time Synchronization
Parts Visibility
Mobile App
Custom Notifications and Alerts
Job Quoting
Dynamic Crew Assignment
Schedule & Dispatch
Smart Scheduler
SOC 2 Compliance
Job and Worker Status Visibility
All-in-One Work Order Management

Only in ServiceTitan (111)

Accounting
Accounts Payable
AR/AP Management
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

+ 91 more unique features

View FieldAware details View ServiceTitan details FieldAware alternatives ServiceTitan alternatives

Want to build your own alternative to FieldAware or ServiceTitan?

Analyze it with Reap