FacilityONE vs ServiceTitan

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FacilityONE offers fewer features (30 vs 113) and fewer integrations (0 vs 7). Both start at Contact Sales. FacilityONE has 27 unique features while ServiceTitan has 110 unique features, with 3 features in common.

FacilityONEServiceTitan
CategoryField Service ManagementField Service Management
Total Features30113
AI-Powered Features04
Starting PriceContact SalesContact Sales
Pricing Tiers03
Integrations07
Shared Features3
Shared Integrations0
Data Quality50%73%

Feature Comparison by Category

AI (0 vs 2)

FeatureFacilityONEServiceTitan
Atlas: AI Assistant
Titan Intelligence

Accounting (0 vs 10)

FeatureFacilityONEServiceTitan
AR/AP Management
Accounting
Accounts Payable
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub

Analytics & Reporting (5 vs 0)

FeatureFacilityONEServiceTitan
Asset Optimization
Data Analytics
F1 INSIGHTS
Predictive Analytics
Reporting

Asset Management (1 vs 0)

FeatureFacilityONEServiceTitan
Asset Information Access

Automation (0 vs 2)

FeatureFacilityONEServiceTitan
Automated Alerts
Automated Form Triggers

Billing & Finance (2 vs 0)

FeatureFacilityONEServiceTitan
Billing
Invoicing

Business Management (0 vs 3)

FeatureFacilityONEServiceTitan
Aspire
Conduit
Multi-Tenant Management

CRM (0 vs 4)

FeatureFacilityONEServiceTitan
Atlas CRM
Customer History
Customer Relationship Management
Deal Tracking

Communication (0 vs 4)

FeatureFacilityONEServiceTitan
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

Customer Experience (0 vs 4)

FeatureFacilityONEServiceTitan
Client Portal
Customer Portal
Online Estimates & Proposals
Self-Service

Data Management (1 vs 0)

FeatureFacilityONEServiceTitan
Centralized Data Management

Dispatch & Scheduling (0 vs 5)

FeatureFacilityONEServiceTitan
Dispatch
Dispatch Pro
Schedule Assistant
Scheduling
Scheduling Pro

Field Operations (0 vs 17)

FeatureFacilityONEServiceTitan
Automated Checklists
Conditional Logic Forms
Crew Management
Daily Logs
Equipment Scanning
Field Application
Field Findings
Field Pro
FieldRoutes
Fleet Pro
Forms
GPS Tracking
Optimized Routing
Real-time Technician Tracking
Service Tasking

Front Office (0 vs 3)

FeatureFacilityONEServiceTitan
Call Booking
Job Booking
Online Booking

HR & Payroll (0 vs 7)

FeatureFacilityONEServiceTitan
Automated Commission Tracking
Automated Timesheets
Commission Tracking
Office Timesheets
Payroll Management
Prevailing Wages
Timekeeping

Integrations (0 vs 4)

FeatureFacilityONEServiceTitan
API
Accounting APIs
Accounting Integrations
Partner Integrations

Inventory Management (0 vs 6)

FeatureFacilityONEServiceTitan
Inventory App
Materials Tracking
Purchase Orders & Inventory
Purchasing
Purchasing & Inventory
Truck Replenishment

Maintenance Management (2 vs 0)

FeatureFacilityONEServiceTitan
Maintenance Scheduling
Preventive Maintenance

Marketing (0 vs 4)

FeatureFacilityONEServiceTitan
Adaptive Marketing
Atlas Marketing
Marketing
Marketing Pro

Mobile (1 vs 0)

FeatureFacilityONEServiceTitan
Mobile Facility Management

Payment Processing (0 vs 4)

FeatureFacilityONEServiceTitan
Financing
Integrated Financing
Online Bill Pay
Payments

Planning & Forecasting (4 vs 0)

FeatureFacilityONEServiceTitan
F1 FORECASTS
Long-term Planning
Project Prioritization
Resource Allocation

Project Management (0 vs 8)

FeatureFacilityONEServiceTitan
Adjustable Capability Planning
Change Orders
Document Management
Job History
Project Financials
Project Management
Project Tracking
RFIs & Change Orders

Reporting & Analytics (0 vs 7)

FeatureFacilityONEServiceTitan
Advanced Reporting
Automated Custom Reports
Customizable Dashboards
Dashboards & Reports
Reporting
Sales Insights & Reporting
Work in Progress Reporting

Sales (0 vs 13)

FeatureFacilityONEServiceTitan
Client Specific Pricing
Customizable Memberships
Estimates
Field Estimates
Leads
Mobile Estimates
Pipeline Management
Pricebook
Pricebook Pro
Professional Presentation
Proposals
Quotes & Proposals
Sales Pro

Sales Automation (0 vs 1)

FeatureFacilityONEServiceTitan
Sales Plays

Sales Intelligence (0 vs 1)

FeatureFacilityONEServiceTitan
Convex

Service Management (0 vs 4)

FeatureFacilityONEServiceTitan
Equipment History
Equipment Management
Service Agreements
Work Order Management

Space Management (4 vs 0)

FeatureFacilityONEServiceTitan
Calendar Management
Event Workflows
Real-time Conflict Resolution
Space Optimization

Support & Training (1 vs 0)

FeatureFacilityONEServiceTitan
F1 SUCCESS

Visualization (1 vs 0)

FeatureFacilityONEServiceTitan
F1 MAPS

Work Order Management (8 vs 0)

FeatureFacilityONEServiceTitan
F1 WORKS
F1 WORKS BASIC
Progress Monitoring
Task Prioritization
Work Assignment
Work Order Creation
Work Order Management
Work Order Tracking

Unique Features

Only in FacilityONE (27)

Asset Optimization
Data Analytics
F1 INSIGHTS
Predictive Analytics
Asset Information Access
Billing
Centralized Data Management
Maintenance Scheduling
Preventive Maintenance
Mobile Facility Management
F1 FORECASTS
Long-term Planning
Project Prioritization
Resource Allocation
Calendar Management
Event Workflows
Real-time Conflict Resolution
Space Optimization
F1 SUCCESS
F1 MAPS

+ 7 more unique features

Only in ServiceTitan (110)

Accounting
Accounts Payable
AR/AP Management
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

+ 90 more unique features

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