FacilityONE vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
FacilityONE offers fewer features (30 vs 55) and fewer integrations (0 vs 4). Both start at Contact Sales. FacilityONE has 29 unique features while ServiceBridge has 54 unique features, with 1 features in common.
| FacilityONE | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 30 | 55 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 0 |
| Integrations | 0 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 70% |
Feature Comparison by Category
API (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (0 vs 2)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Analytics & Reporting (5 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Asset Optimization | ||
| Data Analytics | ||
| F1 INSIGHTS | ||
| Predictive Analytics | ||
| Reporting |
Asset Management (1 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Asset Information Access |
Asset Tracking (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Asset Management |
Billing (0 vs 3)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Billing & Finance (2 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Billing | ||
| Invoicing |
Branding (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Customer Management |
Communication (0 vs 2)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Notifications |
Contract Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Service Contracts |
Customer Communication (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Customer Portal |
Customization (0 vs 2)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates |
Data Management (1 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Centralized Data Management |
Dispatching (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (0 vs 2)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Fleet Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Inventory Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Products & Services |
Job Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Work Orders |
Location Services (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| GPS Tracking |
Maintenance Management (2 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Maintenance Scheduling | ||
| Preventive Maintenance |
Mapping (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (1 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Mobile Facility Management |
Monitoring (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Real-Time Job Status |
Payment Processing (0 vs 3)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Commissions |
Planning & Forecasting (4 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| F1 FORECASTS | ||
| Long-term Planning | ||
| Project Prioritization | ||
| Resource Allocation |
Pricing (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Custom Pricing |
Project Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Project Management |
Quoting (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (0 vs 2)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reviews (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Customer Reviews |
Scheduling (0 vs 3)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Roles & Permissions |
Space Management (4 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Calendar Management | ||
| Event Workflows | ||
| Real-time Conflict Resolution | ||
| Space Optimization |
Support (0 vs 4)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Support & Training (1 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| F1 SUCCESS |
Sync (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| To Do List |
Territory Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Timesheets |
Training (0 vs 1)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| Training Sessions |
Visualization (1 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| F1 MAPS |
Work Order Management (8 vs 0)
| Feature | FacilityONE | ServiceBridge |
|---|---|---|
| F1 WORKS | ||
| F1 WORKS BASIC | ||
| Progress Monitoring | ||
| Task Prioritization | ||
| Work Assignment | ||
| Work Order Creation | ||
| Work Order Management | ||
| Work Order Tracking |
Unique Features
Only in FacilityONE (29)
Asset Optimization
Data Analytics
F1 INSIGHTS
Predictive Analytics
Reporting
Asset Information Access
Billing
Centralized Data Management
Maintenance Scheduling
Preventive Maintenance
Mobile Facility Management
F1 FORECASTS
Long-term Planning
Project Prioritization
Resource Allocation
Calendar Management
Event Workflows
Real-time Conflict Resolution
Space Optimization
F1 SUCCESS
+ 9 more unique features
Only in ServiceBridge (54)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
+ 34 more unique features
View FacilityONE details View ServiceBridge details FacilityONE alternatives ServiceBridge alternatives
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