Facilio vs ServiceTrade
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Facilio offers more features (97 vs 42) and more integrations (9 vs 3). Both start at Contact Sales. Facilio has 97 unique features while ServiceTrade has 42 unique features, with 0 features in common.
| Facilio | ServiceTrade | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 97 | 42 |
| AI-Powered Features | 19 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 9 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Smart AI Summaries |
AI Analytics (3 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Asset Anomaly Prediction | ||
| Machine Learning Models | ||
| Real-Time Energy Anomaly Detection |
AI Automation (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Agentic AI Suite - Atom | ||
| Helpdesk AI - Mira |
Accounting (0 vs 1)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Cost Tracking |
Administration (0 vs 1)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Unlimited Office Users |
Analytics (6 vs 2)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Alarm Correlation | ||
| Analytics and Business Intelligence | ||
| Asset Lifecycle Intelligence | ||
| Asset-Energy Correlation | ||
| Energy Analytics & BI | ||
| Margin Goals | ||
| Regression Module | ||
| Root Cause Analysis |
Asset Management (7 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Asset Health Metrics | ||
| Asset Lifecycle Optimization | ||
| Asset Management | ||
| Asset QR Code Generation | ||
| Geo-Tagging | ||
| Global Command Control | ||
| Remote Asset Control |
Automation (5 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Automated Energy Workflows | ||
| Automated Work Order Generation | ||
| Custom Workflow Configuration | ||
| Customizable Workflows | ||
| Rule-Based Auto Allocation |
Client Communication (0 vs 2)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Customer Portal | ||
| Service Link |
Communication (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Custom Notifications | ||
| Energy Anomaly Notifications |
Compliance (4 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Inspections | ||
| Planned Audit, Compliance & Risk Management | ||
| Refrigeration Compliance | ||
| Work Permit Management |
Core Platform (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Connected CMMS |
Customization (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Multi-Language Support | ||
| White-Labeling |
Energy Management (13 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Baseline Energy Comparison | ||
| Cloud-Based Optimization | ||
| Connected Building | ||
| Connected Refrigeration | ||
| Digital Logbooks | ||
| End-Use Consumption Analysis | ||
| Energy Benchmarking | ||
| Energy Comparison Reports | ||
| Measurement and Verification | ||
| Real-Time Smart Meter Integration | ||
| Refrigeration Optimization | ||
| Utility Monitoring | ||
| Virtual Meters |
Facility Management (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Workplace Management |
Field Efficiency (0 vs 3)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Financial Management (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Maintenance Cost Tracking |
Inspections (0 vs 5)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (5 vs 4)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| API Access for Custom Integrations | ||
| Accounting Integrations | ||
| Brycer Integration | ||
| Data Export | ||
| IoT Integration | ||
| QuickBooks Integration | ||
| RESTful API | ||
| Single Sign-On (SSO) | ||
| Weather Station Integration |
Inventory (4 vs 5)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Inventory Costing Methods | ||
| Inventory Management | ||
| Inventory Transactions | ||
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Storeroom Application | ||
| Usage Tracking |
Maintenance (10 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Condition-Based Maintenance | ||
| Customizable Workorder Types | ||
| FDD Rules Library | ||
| Fault Detection & Diagnostics | ||
| Predictive Maintenance | ||
| Preventive Maintenance | ||
| Preventive Maintenance Management | ||
| Reactive & Corrective Maintenance | ||
| Work Order Management |
Management (0 vs 4)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Mobile (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Mobile Work Orders | ||
| Native Mobile App |
Monitoring (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Intelligent Alarm Management | ||
| Remote Multi-Site Monitoring |
Office Coordination (0 vs 4)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Optimization (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Resource Conflict Resolution |
Planning (2 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| 52-Week PPM Calendar | ||
| Resource Planner |
Property Management (3 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Space Categories | ||
| Space Hierarchy Configuration | ||
| Visitor Management |
Reporting (9 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Actionable Insights & Reports | ||
| Consumption Heatmaps | ||
| Custom Reports and Dashboards | ||
| EnPI Reports | ||
| Executive Dashboards | ||
| Portfolio Map View | ||
| Sustainability Dashboards | ||
| TV Dashboard Manager | ||
| Tenant Dashboards |
Sales (0 vs 8)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Online Signatures | ||
| Pipeline Management | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing |
Security (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Role-Based Access Control |
Service Management (4 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Centralized Helpdesk | ||
| SLA Tracking | ||
| Service Management | ||
| Work Progress Tracking |
Support (0 vs 2)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Certification Program | ||
| Live Support |
Tenant Engagement (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Tenant Portal |
User Interface (1 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Responsive Web Design |
Vendor Management (5 vs 0)
| Feature | Facilio | ServiceTrade |
|---|---|---|
| Vendor Contract Management | ||
| Vendor Management | ||
| Vendor Portal | ||
| Vendor Quotation & Invoicing | ||
| Vendor Self-Service Registration |
Unique Features
Only in Facilio (97)
Asset Anomaly Prediction
Machine Learning Models
Real-Time Energy Anomaly Detection
Agentic AI Suite - Atom
Helpdesk AI - Mira
Alarm Correlation
Asset Lifecycle Intelligence
Asset-Energy Correlation
Energy Analytics & BI
Regression Module
Root Cause Analysis
Asset Health Metrics
Asset Lifecycle Optimization
Asset Management
Asset QR Code Generation
Geo-Tagging
Global Command Control
Remote Asset Control
Automated Energy Workflows
Automated Work Order Generation
+ 77 more unique features
Only in ServiceTrade (42)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Customer Portal
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
Accounting Integrations
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
+ 22 more unique features
Want to build your own alternative to Facilio or ServiceTrade?
Analyze it with Reap