Facilio vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Facilio offers fewer features (97 vs 113) and more integrations (9 vs 7). Both start at Contact Sales. Facilio has 95 unique features while ServiceTitan has 112 unique features, with 2 features in common.
| Facilio | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 97 | 113 |
| AI-Powered Features | 19 | 4 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 9 | 7 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
AI Analytics (3 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Asset Anomaly Prediction | ||
| Machine Learning Models | ||
| Real-Time Energy Anomaly Detection |
AI Automation (2 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Agentic AI Suite - Atom | ||
| Helpdesk AI - Mira |
Accounting (0 vs 10)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Analytics (6 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Alarm Correlation | ||
| Asset Lifecycle Intelligence | ||
| Asset-Energy Correlation | ||
| Energy Analytics & BI | ||
| Regression Module | ||
| Root Cause Analysis |
Asset Management (7 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Asset Health Metrics | ||
| Asset Lifecycle Optimization | ||
| Asset Management | ||
| Asset QR Code Generation | ||
| Geo-Tagging | ||
| Global Command Control | ||
| Remote Asset Control |
Automation (5 vs 2)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Energy Workflows | ||
| Automated Form Triggers | ||
| Automated Work Order Generation | ||
| Custom Workflow Configuration | ||
| Customizable Workflows | ||
| Rule-Based Auto Allocation |
Business Management (0 vs 3)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (0 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (2 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Custom Notifications | ||
| Energy Anomaly Notifications | ||
| Two Way SMS |
Compliance (4 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Inspections | ||
| Planned Audit, Compliance & Risk Management | ||
| Refrigeration Compliance | ||
| Work Permit Management |
Core Platform (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Connected CMMS |
Customer Experience (0 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customization (2 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Multi-Language Support | ||
| White-Labeling |
Dispatch & Scheduling (0 vs 5)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Energy Management (13 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Baseline Energy Comparison | ||
| Cloud-Based Optimization | ||
| Connected Building | ||
| Connected Refrigeration | ||
| Digital Logbooks | ||
| End-Use Consumption Analysis | ||
| Energy Benchmarking | ||
| Energy Comparison Reports | ||
| Measurement and Verification | ||
| Real-Time Smart Meter Integration | ||
| Refrigeration Optimization | ||
| Utility Monitoring | ||
| Virtual Meters |
Facility Management (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Workplace Management |
Field Operations (0 vs 17)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Financial Management (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Maintenance Cost Tracking |
Front Office (0 vs 3)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integration (5 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Data Export | ||
| IoT Integration | ||
| RESTful API | ||
| Single Sign-On (SSO) | ||
| Weather Station Integration |
Integrations (0 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory (4 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Inventory Costing Methods | ||
| Inventory Management | ||
| Inventory Transactions | ||
| Storeroom Application |
Inventory Management (0 vs 6)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Maintenance (10 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Condition-Based Maintenance | ||
| Customizable Workorder Types | ||
| FDD Rules Library | ||
| Fault Detection & Diagnostics | ||
| Predictive Maintenance | ||
| Preventive Maintenance | ||
| Preventive Maintenance Management | ||
| Reactive & Corrective Maintenance | ||
| Work Order Management |
Marketing (0 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile (2 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Mobile Work Orders | ||
| Native Mobile App |
Monitoring (2 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Intelligent Alarm Management | ||
| Remote Multi-Site Monitoring |
Optimization (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Resource Conflict Resolution |
Payment Processing (0 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Planning (2 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| 52-Week PPM Calendar | ||
| Resource Planner |
Project Management (0 vs 8)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Property Management (3 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Space Categories | ||
| Space Hierarchy Configuration | ||
| Visitor Management |
Reporting (9 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Actionable Insights & Reports | ||
| Consumption Heatmaps | ||
| Custom Reports and Dashboards | ||
| EnPI Reports | ||
| Executive Dashboards | ||
| Portfolio Map View | ||
| Sustainability Dashboards | ||
| TV Dashboard Manager | ||
| Tenant Dashboards |
Reporting & Analytics (0 vs 7)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Sales (0 vs 13)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Convex |
Security (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Role-Based Access Control |
Service Management (4 vs 4)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Centralized Helpdesk | ||
| Equipment History | ||
| Equipment Management | ||
| SLA Tracking | ||
| Service Agreements | ||
| Service Management | ||
| Work Order Management | ||
| Work Progress Tracking |
Tenant Engagement (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Tenant Portal |
User Interface (1 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Responsive Web Design |
Vendor Management (5 vs 0)
| Feature | Facilio | ServiceTitan |
|---|---|---|
| Vendor Contract Management | ||
| Vendor Management | ||
| Vendor Portal | ||
| Vendor Quotation & Invoicing | ||
| Vendor Self-Service Registration |
Unique Features
Only in Facilio (95)
Asset Anomaly Prediction
Machine Learning Models
Real-Time Energy Anomaly Detection
Agentic AI Suite - Atom
Helpdesk AI - Mira
Alarm Correlation
Asset Lifecycle Intelligence
Asset-Energy Correlation
Energy Analytics & BI
Regression Module
Root Cause Analysis
Asset Health Metrics
Asset Lifecycle Optimization
Asset Management
Asset QR Code Generation
Geo-Tagging
Global Command Control
Remote Asset Control
Automated Energy Workflows
Automated Work Order Generation
+ 75 more unique features
Only in ServiceTitan (112)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
+ 92 more unique features
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