Facilio vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Facilio offers more features (97 vs 55) and more integrations (9 vs 4). Both start at Contact Sales. Facilio has 96 unique features while ServiceBridge has 54 unique features, with 1 features in common.
| Facilio | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 97 | 55 |
| AI-Powered Features | 19 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 0 |
| Integrations | 9 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 70% |
Feature Comparison by Category
AI Analytics (3 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Asset Anomaly Prediction | ||
| Machine Learning Models | ||
| Real-Time Energy Anomaly Detection |
AI Automation (2 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Agentic AI Suite - Atom | ||
| Helpdesk AI - Mira |
API (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (6 vs 2)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Alarm Correlation | ||
| Asset Lifecycle Intelligence | ||
| Asset-Energy Correlation | ||
| Energy Analytics & BI | ||
| Marketing ROI | ||
| Owed vs Received Payments Tracking | ||
| Regression Module | ||
| Root Cause Analysis |
Asset Management (7 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Asset Health Metrics | ||
| Asset Lifecycle Optimization | ||
| Asset Management | ||
| Asset QR Code Generation | ||
| Geo-Tagging | ||
| Global Command Control | ||
| Remote Asset Control |
Asset Tracking (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Asset Management |
Automation (5 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Automated Energy Workflows | ||
| Automated Work Order Generation | ||
| Custom Workflow Configuration | ||
| Customizable Workflows | ||
| Rule-Based Auto Allocation |
Billing (0 vs 3)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Customer Management |
Communication (2 vs 2)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Custom Notifications | ||
| Customer-Facing and Private Notes | ||
| Energy Anomaly Notifications | ||
| Notifications |
Compliance (4 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Inspections | ||
| Planned Audit, Compliance & Risk Management | ||
| Refrigeration Compliance | ||
| Work Permit Management |
Contract Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Service Contracts |
Core Platform (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Connected CMMS |
Customer Communication (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Customer Portal |
Customization (2 vs 2)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates | ||
| Multi-Language Support | ||
| White-Labeling |
Dispatching (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (0 vs 2)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Energy Management (13 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Baseline Energy Comparison | ||
| Cloud-Based Optimization | ||
| Connected Building | ||
| Connected Refrigeration | ||
| Digital Logbooks | ||
| End-Use Consumption Analysis | ||
| Energy Benchmarking | ||
| Energy Comparison Reports | ||
| Measurement and Verification | ||
| Real-Time Smart Meter Integration | ||
| Refrigeration Optimization | ||
| Utility Monitoring | ||
| Virtual Meters |
Facility Management (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Workplace Management |
Financial Management (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Maintenance Cost Tracking |
Fleet Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Integration (5 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Data Export | ||
| IoT Integration | ||
| RESTful API | ||
| Single Sign-On (SSO) | ||
| Weather Station Integration |
Inventory (4 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Inventory Costing Methods | ||
| Inventory Management | ||
| Inventory Transactions | ||
| Storeroom Application |
Inventory Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Products & Services |
Job Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Work Orders |
Location Services (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| GPS Tracking |
Maintenance (10 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Condition-Based Maintenance | ||
| Customizable Workorder Types | ||
| FDD Rules Library | ||
| Fault Detection & Diagnostics | ||
| Predictive Maintenance | ||
| Preventive Maintenance | ||
| Preventive Maintenance Management | ||
| Reactive & Corrective Maintenance | ||
| Work Order Management |
Mapping (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (2 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Mobile Work Orders | ||
| Native Mobile App |
Monitoring (2 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Intelligent Alarm Management | ||
| Real-Time Job Status | ||
| Remote Multi-Site Monitoring |
Optimization (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Resource Conflict Resolution |
Payment Processing (0 vs 3)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Commissions |
Planning (2 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| 52-Week PPM Calendar | ||
| Resource Planner |
Pricing (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Custom Pricing |
Project Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Project Management |
Property Management (3 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Space Categories | ||
| Space Hierarchy Configuration | ||
| Visitor Management |
Quoting (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (9 vs 2)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Actionable Insights & Reports | ||
| Consumption Heatmaps | ||
| Custom Reports | ||
| Custom Reports and Dashboards | ||
| EnPI Reports | ||
| Executive Dashboards | ||
| Invoice Report | ||
| Portfolio Map View | ||
| Sustainability Dashboards | ||
| TV Dashboard Manager | ||
| Tenant Dashboards |
Reviews (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Customer Reviews |
Scheduling (0 vs 3)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (1 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Role-Based Access Control | ||
| Roles & Permissions |
Service Management (4 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Centralized Helpdesk | ||
| SLA Tracking | ||
| Service Management | ||
| Work Progress Tracking |
Support (0 vs 4)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Sync (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| To Do List |
Tenant Engagement (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Tenant Portal |
Territory Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Timesheets |
Training (0 vs 1)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Training Sessions |
User Interface (1 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Responsive Web Design |
Vendor Management (5 vs 0)
| Feature | Facilio | ServiceBridge |
|---|---|---|
| Vendor Contract Management | ||
| Vendor Management | ||
| Vendor Portal | ||
| Vendor Quotation & Invoicing | ||
| Vendor Self-Service Registration |
Unique Features
Only in Facilio (96)
Asset Anomaly Prediction
Machine Learning Models
Real-Time Energy Anomaly Detection
Agentic AI Suite - Atom
Helpdesk AI - Mira
Alarm Correlation
Asset Lifecycle Intelligence
Asset-Energy Correlation
Energy Analytics & BI
Regression Module
Root Cause Analysis
Asset Health Metrics
Asset Lifecycle Optimization
Asset QR Code Generation
Geo-Tagging
Global Command Control
Remote Asset Control
Automated Energy Workflows
Automated Work Order Generation
Custom Workflow Configuration
+ 76 more unique features
Only in ServiceBridge (54)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
+ 34 more unique features
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