EZO vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
EZO offers fewer features (78 vs 113) and more integrations (16 vs 7). Starting price: EZO at $40/mo vs ServiceTitan at Contact Sales. EZO has 77 unique features while ServiceTitan has 112 unique features, with 1 features in common.
| EZO | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 78 | 113 |
| AI-Powered Features | 6 | 4 |
| Starting Price | $40/mo | Contact Sales |
| Pricing Tiers | 5 | 3 |
| Integrations | 16 | 7 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (5 vs 2)
| Feature | EZO | ServiceTitan |
|---|---|---|
| AI-Powered Checklists | ||
| AI-Powered Invoice Import | ||
| Atlas: AI Assistant | ||
| Catalog Optimization | ||
| Predictive Maintenance Insights | ||
| Titan Intelligence | ||
| Zoe AI Chatbot |
Accounting (0 vs 10)
| Feature | EZO | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Approval Workflow (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Arbitration |
Asset Management (4 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Asset Lifecycle Management | ||
| Cart | ||
| Item Relationships | ||
| Rent-In Equipment Tracking |
Asset Organization (2 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Groups and Subgroups | ||
| Packages and Bundles |
Asset Tracking (7 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| GPS Location | ||
| Label Scanner and Designer | ||
| Live GPS Visibility | ||
| Location Management | ||
| QR Codes & Barcode Labels | ||
| RFID Asset Tracking | ||
| Real-Time Asset Visibility |
Authentication (3 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| LDAP Server Integration | ||
| Login with Google/Outlook | ||
| SAML SSO |
Automation (2 vs 2)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers | ||
| Intelligent Automated Workflows | ||
| Workflow Automations |
Business Management (0 vs 3)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Checkout (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Employee ID Scan |
Checkout/Check-in (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| High-Velocity Checkout Flows |
Communication (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Two Way SMS |
Compliance (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Audits |
Contract Management (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Contracts |
Customer Experience (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customization (3 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Company URL | ||
| Customization | ||
| Customized Views |
Data Management (2 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Data Backups | ||
| Excel Import & Export |
Dispatch (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Dispatch Center |
Dispatch & Scheduling (0 vs 5)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Field Operations (0 vs 17)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Financial Management (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Depreciation Tracking |
Front Office (0 vs 3)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integrations (2 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations | ||
| REST API | ||
| Telematics Integration |
Inventory Management (2 vs 6)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Asset Stock Module | ||
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment | ||
| Unified Stock & Procurement |
Maintenance Management (11 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Calibration Management | ||
| Proactive Maintenance (CMMS) | ||
| Recurring Services | ||
| Scheduled Maintenance | ||
| Service History | ||
| Service Tickets | ||
| Service Triage | ||
| Technician Management | ||
| Tool Management | ||
| Work Order Management | ||
| Work Planner |
Marketing (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile (2 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Mobile App (iOS & Android) | ||
| Offline Mode Mobile App |
Notifications (2 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Custom Alerts | ||
| Maintenance Alerts |
Payment Processing (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Procurement (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Purchase Orders with Multi-Currency |
Project Management (1 vs 8)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| Project-based Tracking | ||
| RFIs & Change Orders |
Reporting (6 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Custom Reports | ||
| Dashboard Counters | ||
| History Tracking | ||
| Report Exports | ||
| Scheduled Reports | ||
| Utilization & ROI Insights |
Reporting & Analytics (0 vs 7)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Request Management (4 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Central Fulfillment View | ||
| Request Management Center | ||
| Request Portal | ||
| Seamless Request Management |
Sales (0 vs 13)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Convex |
Scheduling (4 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Availability Calendar | ||
| Dashboard Calendar | ||
| Flexible Item Reservations | ||
| Reservations |
Security (4 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Access Control | ||
| Advanced Access Controls | ||
| Password Policy | ||
| Secure Access & Permissions |
Service Management (0 vs 4)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
User Management (2 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Custom Roles | ||
| Employee Offboarding |
Vendor Management (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Service Vendor Management |
Workflow (1 vs 0)
| Feature | EZO | ServiceTitan |
|---|---|---|
| Multi-Tier Approval |
Unique Features
Only in EZO (77)
AI-Powered Checklists
AI-Powered Invoice Import
Catalog Optimization
Predictive Maintenance Insights
Zoe AI Chatbot
Arbitration
Asset Lifecycle Management
Cart
Item Relationships
Rent-In Equipment Tracking
Groups and Subgroups
Packages and Bundles
GPS Location
Label Scanner and Designer
Live GPS Visibility
Location Management
QR Codes & Barcode Labels
Real-Time Asset Visibility
RFID Asset Tracking
LDAP Server Integration
+ 57 more unique features
Only in ServiceTitan (112)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
+ 92 more unique features
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