eVoice vs GoTo Connect
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eVoice offers fewer features (22 vs 110) and fewer integrations (0 vs 6). Starting price: eVoice at $14/mo vs GoTo Connect at Contact Sales. eVoice has 20 unique features while GoTo Connect has 108 unique features, with 2 features in common.
| eVoice | GoTo Connect | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 22 | 110 |
| AI-Powered Features | 1 | 14 |
| Starting Price | $14/mo | Contact Sales |
| Pricing Tiers | 2 | 3 |
| Integrations | 0 | 6 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 90% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| AI Call Summary | ||
| AI Call Transcripts | ||
| AI Chat Analysis | ||
| AI Meeting Summary | ||
| AI Optimization | ||
| AI Receptionist | ||
| AI Sentiment Analysis | ||
| AI Topic Detection | ||
| AI Topic Monitoring | ||
| Interaction Summaries | ||
| Supervisor Recovery |
Access (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Mobile App |
Administration (0 vs 9)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Call Management & Phone System | ||
| Custom Roles and Permissions | ||
| Device Management | ||
| GoPilot AI | ||
| Multi-Site Admin & Management | ||
| Single Sign-On | ||
| Sound Clips | ||
| Text-To-Speech | ||
| Unified Admin |
Analytics (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Usage Reports |
Analytics & Reporting (0 vs 11)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Analytics | ||
| Call Reports | ||
| Call Routing Optimizer & Analytics | ||
| Customizable Dashboards | ||
| Enhanced Reporting | ||
| Interaction Details | ||
| Proactive System Alerts | ||
| Real-Time & Historical Reports | ||
| SMS Usage Reports | ||
| SMS/MMS Volume and Delivery Status | ||
| System Health Dashboard |
Call Management (5 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Advanced Call Handling | ||
| Auto-Attendant | ||
| Call Blocking | ||
| Call Scheduling | ||
| Call Screening |
Calling (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| International Calling |
Compliance (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Call Recording |
Conference (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Merged Calling |
Contact Center (0 vs 17)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Agent Dashboard | ||
| Agent Softphone | ||
| Attendant Console | ||
| Auto Queue Callback | ||
| Auto-Dialer | ||
| Call Campaign | ||
| Call Dispositions | ||
| Call Wrap-Up | ||
| Co-Browsing | ||
| Custom Ringback Music | ||
| Intelligent Call Routing | ||
| Monitor & Coach Agents | ||
| Position Announcement & Frequency | ||
| Priority Management | ||
| Ring Strategy |
Core (3 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Number Porting | ||
| Unlimited Calls | ||
| Virtual Phone Numbers |
Customer Experience (0 vs 10)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Campaign Templates | ||
| Chat Assistant | ||
| Contact Segmentation | ||
| Custom Contact Fields | ||
| Custom Surveys | ||
| Facebook & Instagram Messenger Channel | ||
| SMS & MMS Campaigns | ||
| Shared Inbox | ||
| WebChat Channel | ||
| WhatsApp Channel |
Customization (3 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Custom Greetings | ||
| Hold Music | ||
| Professional Greeting |
Integration (0 vs 4)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Advanced Integrations | ||
| Automated Call Logging | ||
| Basic Integrations | ||
| Click-to-Call |
Meetings & Video (0 vs 12)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Breakout Rooms | ||
| Closed Captioning | ||
| Emoji & Audio Reactions | ||
| End-to-End Video Encryption | ||
| Flexible Layout | ||
| InRoom Link (H.323/SIP) | ||
| Local and Cloud Meeting Recording | ||
| Meeting Co-Organizers | ||
| Meeting Transcriptions | ||
| Miro Integration | ||
| Transcript Localization | ||
| Video Meetings |
Messaging (4 vs 3)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Automated SMS Messages | ||
| SMS & MMS | ||
| Team Messaging | ||
| Unlimited Messaging | ||
| Virtual Fax | ||
| Voicemail | ||
| Voicemail Transcription |
Platform (0 vs 4)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| 99.999% Reliability | ||
| Call from Any Device, Anywhere | ||
| Mobile and Desktop Applications | ||
| Scalability |
Support (0 vs 1)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| 24/7 Support |
Support Services (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Live Receptionist |
Team Management (1 vs 0)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Multiple Extensions |
Voice & Call Management (0 vs 28)
| Feature | eVoice | GoTo Connect |
|---|---|---|
| Auto Attendants | ||
| Call Filtering | ||
| Call Forwarding | ||
| Call Handling | ||
| Call On Hold | ||
| Call Queues | ||
| Call Recording | ||
| Cloud Phone System | ||
| Custom Messages & Greetings | ||
| Customizable Dial Plans | ||
| Dial-by-Name Directory | ||
| Emergency Calling (E911) | ||
| Free International Calling | ||
| Hosted VoIP Phone Service | ||
| Hot Desking |
Unique Features
Only in eVoice (20)
Mobile App
Usage Reports
Advanced Call Handling
Auto-Attendant
Call Blocking
Call Scheduling
Call Screening
International Calling
Merged Calling
Number Porting
Unlimited Calls
Virtual Phone Numbers
Custom Greetings
Hold Music
Professional Greeting
Unlimited Messaging
Voicemail
Voicemail Transcription
Live Receptionist
Multiple Extensions
Only in GoTo Connect (108)
Call Management & Phone System
Custom Roles and Permissions
Device Management
GoPilot AI
Multi-Site Admin & Management
Single Sign-On
Sound Clips
Text-To-Speech
Unified Admin
AI Call Summary
AI Call Transcripts
AI Chat Analysis
AI Meeting Summary
AI Optimization
AI Receptionist
AI Sentiment Analysis
AI Topic Detection
AI Topic Monitoring
Interaction Summaries
Supervisor Recovery
+ 88 more unique features
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