Envoy vs FacilityOS

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Envoy offers fewer features (42 vs 52) and more integrations (13 vs 10). Starting price: Envoy at $2/mo vs FacilityOS at $199/mo. Envoy has 40 unique features while FacilityOS has 50 unique features, with 2 features in common.

EnvoyFacilityOS
CategoryIT Service ManagementIT Service Management
Total Features4252
AI-Powered Features10
Starting Price$2/mo$199/mo
Pricing Tiers55
Integrations1310
Shared Features2
Shared Integrations2
Data Quality85%95%

Feature Comparison by Category

API (0 vs 1)

FeatureEnvoyFacilityOS
VisitorOS API Access

Administration (2 vs 0)

FeatureEnvoyFacilityOS
Admin Role Management
Multi-location Management

Analytics (3 vs 0)

FeatureEnvoyFacilityOS
Occupancy Tracking
Real-time Invite Log
Visitor Analytics

Analytics & Reporting (0 vs 1)

FeatureEnvoyFacilityOS
Real-time Operations Dashboard

Authentication (0 vs 1)

FeatureEnvoyFacilityOS
Employee Sign-in Pass

Communication (0 vs 2)

FeatureEnvoyFacilityOS
Global Messaging
Sign-out Reminders

Compliance (2 vs 2)

FeatureEnvoyFacilityOS
Audit-ready Compliance
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage
Legal Document Management

Core Feature (0 vs 2)

FeatureEnvoyFacilityOS
Unlimited Users & Sign-ins
Visitor Management

Customization (4 vs 1)

FeatureEnvoyFacilityOS
Conditional Questions and Rules
Custom Branding Sign-in Flows
Customized Branding
Global Sign-in Flow Templates
Multi-language Support

Data Management (0 vs 1)

FeatureEnvoyFacilityOS
Unlimited Visitor Data Export

Emergency Management (0 vs 13)

FeatureEnvoyFacilityOS
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging
Real-time Portal Tracking
Roll Call QR Code Scanning
Unlimited Drills & Evacuations
Unlimited Mustering Points

Enterprise (1 vs 0)

FeatureEnvoyFacilityOS
Enterprise RFP Support

Hardware (0 vs 4)

FeatureEnvoyFacilityOS
13" iPad Upgrade
Cellular Data Connection
Color Badge Printer Upgrade
iPad Hardware Included

Infrastructure (0 vs 1)

FeatureEnvoyFacilityOS
Microsoft Azure Hosting

Integration (4 vs 5)

FeatureEnvoyFacilityOS
Access Control Integration
Active Directory Integration
Enterprise API
Guest Wi-Fi Integration
Industry Custom Integrations
Mass Notification Systems Integration
Microsoft Outlook Events Plugin
SSO & Directory Integration
Third-party Watchlist Integration

Logistics (0 vs 1)

FeatureEnvoyFacilityOS
Asset & Logistics Management

Mobile (0 vs 1)

FeatureEnvoyFacilityOS
Mobile App

Multi-tenancy (0 vs 1)

FeatureEnvoyFacilityOS
Multi-tenant Support

Notifications (5 vs 1)

FeatureEnvoyFacilityOS
After-hours Coverage
Backup Contact Routing
Call Log Management
Call Transcripts
Host Notifications
Unlimited Real-time Notifications

Reporting (1 vs 2)

FeatureEnvoyFacilityOS
Automated Reporting
Email Exports
Full Digital Audit Trail

Safety (1 vs 1)

FeatureEnvoyFacilityOS
Emergency Evacuation Maps
Evacuation & Emergency Management

Safety & Communications (1 vs 0)

FeatureEnvoyFacilityOS
Emergency Notifications

Security (4 vs 5)

FeatureEnvoyFacilityOS
Access Control & Security Management
Block List Management
Email Validation
Facial Recognition
ID Scanning
Single Sign-On (SSO)
Visitor Screening
Watchlists

Support (0 vs 1)

FeatureEnvoyFacilityOS
Hardware Repairs & Support

Visitor Management (12 vs 4)

FeatureEnvoyFacilityOS
Arrival Assist
Badge Printing
Group Sign-in
Multi-location Visitor Access
Multiple Sign-in Kiosks
Pre-registration
Pre-registration and Screening
QR Code Check-in
Registration Management
Sign-out Management
Touchless Sign-in
Virtual Front Desk
Visitor Check-in
Visitor Dashboard
Visitor Photos

Workflow (0 vs 1)

FeatureEnvoyFacilityOS
Visitor Approval Workflows

Workplace Management (2 vs 0)

FeatureEnvoyFacilityOS
Capacity Management
Workplace Scheduling

Unique Features

Only in Envoy (40)

Admin Role Management
Multi-location Management
Occupancy Tracking
Real-time Invite Log
Visitor Analytics
Audit-ready Compliance
Legal Document Management
Conditional Questions and Rules
Customized Branding
Global Sign-in Flow Templates
Multi-language Support
Enterprise RFP Support
Access Control Integration
Enterprise API
Guest Wi-Fi Integration
SSO & Directory Integration
After-hours Coverage
Backup Contact Routing
Call Log Management
Call Transcripts

+ 20 more unique features

Only in FacilityOS (50)

Real-time Operations Dashboard
VisitorOS API Access
Employee Sign-in Pass
Global Messaging
Sign-out Reminders
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage
Unlimited Users & Sign-ins
Visitor Management
Custom Branding Sign-in Flows
Unlimited Visitor Data Export
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging

+ 30 more unique features

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