eMaint vs ServiceTrade
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 42) and more integrations (6 vs 3). Starting price: eMaint at $33/mo vs ServiceTrade at Contact Sales. eMaint has 132 unique features while ServiceTrade has 42 unique features, with 0 features in common.
| eMaint | ServiceTrade | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 42 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $33/mo | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 6 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Smart AI Summaries |
Accounting (0 vs 1)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Cost Tracking |
Administration (0 vs 1)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Unlimited Office Users |
Analytics (0 vs 2)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Analytics and Business Intelligence | ||
| Margin Goals |
Asset Management (12 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Automation (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Workflow Management |
Client Communication (0 vs 2)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Customer Portal | ||
| Service Link |
Community (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Access to eMaint Community |
Customization (3 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Custom Branding | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Database Export |
Development (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Sandbox Staging Account |
Field Efficiency (0 vs 3)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Infrastructure (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Hosted on AWS |
Inspections (0 vs 5)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (7 vs 4)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| API Access for Custom Integrations | ||
| API Capable | ||
| API Integration | ||
| Accounting Integrations | ||
| Brycer Integration | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Out-of-the-box & Custom Integrations | ||
| QuickBooks Integration | ||
| Software & Hardware Integrations |
Inventory (0 vs 5)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Usage Tracking |
Inventory Management (9 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
Localization (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Multi-language |
Maintenance Planning (2 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Management (0 vs 4)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Mobile (2 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Mobile App | ||
| Offline Mode |
Office Coordination (0 vs 4)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Organization (2 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Procedures (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Advanced Procedures |
Professional Services (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Implementation Services |
Reporting (18 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Reporting & Analytics | ||
| Requests Analysis | ||
| Standard Reports & Dashboards |
Resources (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Customer Case Studies |
Sales (0 vs 8)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Online Signatures | ||
| Pipeline Management | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing |
Security & Compliance (5 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Support (12 vs 2)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Access to Customer Success Team | ||
| Certification Program | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Live Support | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Tools (1 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| ROI Calculator |
Training (6 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Video Tutorials | ||
| eMaint University |
Work Order Management (42 vs 0)
| Feature | eMaint | ServiceTrade |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Unique Features
Only in eMaint (132)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Asset Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
+ 112 more unique features
Only in ServiceTrade (42)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Customer Portal
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
Accounting Integrations
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
+ 22 more unique features
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